Bought my snow blower and Lawn Mower(Arien and my Stihl battery Lawn mower) from Ken and Matt and they are awesome folks great work with and wicked knowledgeable of all the stuff they carry in the shop

Stewart's Power Equipment
Stewart's Power Equipment at a glance
Google reviewers rate Stewart's Power Equipment 4.6 out of 5 based on 187 reviews. Customers frequently praise the staff for their product knowledge, friendly demeanor, and ability to locate specific parts for older equipment. However, lower-rated reviews highlight issues with communication during repairs, pricing discrepancies, and limited online product information, while the owner has responded to only three percent of the total reviews.
- Google rating: 4.6 out of 5 from 187 reviews (84% five-star).
- Reviews on this page: 187 Google reviews (126 with written comments, 6 with photos).
- Owner responses: the business replied to 3% of reviews.
- Most recent review: October 26, 2026.
- Service: Lawn Mower Repair Service serving Melrose, Massachusetts.
Data from Google, last updated October 28, 2026.
Score profile vs other lawn mower repair services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Bar = this company · dark tick = category median.
Star ratings
187 Google reviews we collected
- 5 stars15884%
- 4 stars137%
- 3 stars21%
- 2 stars42%
- 1 star105%
Praise vs complaints
Phrases our text analysis found in 126 written reviews
- Praise10493%
- Complaints87%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude4843%
- Quality & results1513%
- Price & value1413%
- Speed & response1110%
- Would recommend1110%
- Honesty & trust76%
- Communication65%
What customers talk about
We read 126 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“…om Ken and Matt and they are awesome folks great work with and wicked knowledgeable of all the stuff they carry in the shop…”
“…tihl battery Lawn mower) from Ken and Matt and they are awesome folks great work with and wicked knowledgeable of all the stuff they carry in the shop…”
“While they are a drive from where I live, their service department makes it worth it.”
“Online there is little to no information about the products they carry or pricing.”
“Found a part for a 22 year old Snowblower quickly along with having it in stock.”
“I highly recommend asking for george as he has always been helpful, knowledgeable and goes above and beyond to help me out.”
“Stewarts has always been reliable for my company since i've started going there.”
“Lied and told me it usually takes 4 hours to check a battery alone and I should be happy I got a deal.”
“I purchased a STIHL chainsaw and hedge trimmer from them, they walked me through each products features and how to properly care for them.”
People customers mention
- Ken 3 reviews
- Depot 3 reviews
- Stewarts 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Bought my snow blower and Lawn Mower(Arien and my Stihl battery Lawn mower) from Ken and Matt and they are awesome folks great work with and wicked knowledgeable of all the stuff they carry in the shop
Stewart’s is great! Customer service could not be better. Found a part for a 22 year old Snowblower quickly along with having it in stock.
All around great experience at Stewart’s. Kindly greeted upon arrival to their beautiful facility. Don helped us out with all the paperwork and install on our vehicle with a smile. Couldn’t recommend a better dealer. Will be bringing our business back to Stewart’s in the future.
Lots of good equipment and choices. People n employees were nice. Even enjoy some munchkin little donuts 🍩. Real please with service and experience. Dave 🌲
Awesome set of guys! Extremely knowledgeable about each product and piece of equipment that they carry. I purchased a STIHL chainsaw and hedge trimmer from them, they walked me through each products features and how to properly care for them. They even put gas and bar oil in them for me. The customer service doesn’t…
Stewarts has always been reliable for my company since i've started going there. I highly recommend asking for george as he has always been helpful, knowledgeable and goes above and beyond to help me out.
Photos
Customer reviews
4.6 ★★★★★ 187 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Stewart’s is great! Customer service could not be better. Found a part for a 22 year old Snowblower quickly along with having it in stock.
All around great experience at Stewart’s. Kindly greeted upon arrival to their beautiful facility. Don helped us out with all the paperwork and install on our vehicle with a smile. Couldn’t recommend a better dealer. Will be bringing our business back to Stewart’s in the future.
Lots of good equipment and choices. People n employees were nice. Even enjoy some munchkin little donuts 🍩. Real please with service and experience. Dave 🌲
Awesome set of guys! Extremely knowledgeable about each product and piece of equipment that they carry. I purchased a STIHL chainsaw and hedge trimmer from them, they walked me through each products features and how to properly care for them. They even put gas and bar oil in them for me. The customer service doesn’t stop there, you can ring these guys up, and if they’re not assisting another customer they’ll be more than happy to help you out. Not like Home Depot or Lowe’s, you can really tell that they want you to know about your equipment, how to care for it, and, get whatever project you’ve got going on done properly and safely.
Excellent staff quality parts in stock
Stewarts has always been reliable for my company since i've started going there. I highly recommend asking for george as he has always been helpful, knowledgeable and goes above and beyond to help me out.
Great selection and great customer service
I was having a problem with a piece of lawn equipment not working properly so I went to Stewart’s for help. The customer service at Stewart’s is way above fantastic in my book. Bill went above and beyond to assist me with my problem, I can’t thank him enough, I so appreciate all he did for me. Stewarts is the best!
Been a customer for decades, they know what they are doing. Needed a part for a snow blower, fortunately they had it and I was in out quickly.
Business details
- Address: 776 Plymouth St #139, Holbrook, MA 02343
- Phone: (781) 767-3544
- Website: stewartspower.com
- Service area: Melrose, MA
