Analyzing 6,520,3756.5M ReviewsFor 18,08018.1K Experts

Experts Reviews · Company report
STile Tile Contractors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%98+25.6Value 15%100+15.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

STile Tile Contractors

Chicago, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 37 tile contractors · 5.0★ from 50 Google reviews

📞 Call (773) 654-4501Request a call backWebsite ↗

Report card

Percentile vs other tile contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.STile Tile Contractors is better than 99% of tile contractors.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.STile Tile Contractors is better than 98% of tile contractors.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.STile Tile Contractors is better than —% of tile contractors.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.STile Tile Contractors is better than 100% of tile contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.STile Tile Contractors is better than 100% of tile contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.STile Tile Contractors is better than —% of tile contractors.–
—

Reviews for your job

Customers hired STile Tile Contractors for 2 kinds of job.

STile Tile Contractors for tile work installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Tile work installation”

Bry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I got our shower retiled by STile and the floor in the half bath while they were at it. The work is really solid and the layout on the shower wall lines up with the niche perfectly, which the last guy who quoted us said wasn't really doable without cutting weird slivers. These guys figured it out. Grout is even, no…

Reasonable priceTile work installationInstall flooring
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The tile installers were super professional, but I didn't expect them to clean up EVERYTHING. Like, even the dust I thought was permanent. Impressed, but took a little longer.

Great priceTile work installation

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 83%Reasonable 17%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Tile backsplash installation3—
Tile work installation2—

Compare with

Mr.Grout logoMr.GroutExperts Score 99Chicago · 5.00★TDC Tile Installers logoTDC Tile InstallersExperts Score 98Chicago · 5.00★TileSquare Tile Installation Contractors logoTileSquare Tile Installation ContractorsExperts Score 97Chicago · 5.00★