INTERIOR CLEANING SERVICES · SYLVANIA, OH
Stoll Rug & Furniture Cleaners logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%3+0.5Craft & service 20%13+2.6Value 10%15+1.5Momentum 8%8+0.6Track record 7%78+5.5Accountability 5%18+0.9Experts Score= 13Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.13SCORE

Stoll Rug & Furniture Cleaners

Better than 0% of interior cleaning services · #20 of 20

4.6★85 Google reviewsGoogle star rating as shown on Google Maps.
4.00★last 12 monthsAverage stars on reviews from the last 12 months only.
13.3%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Stoll Rug & Furniture Cleaners for area rug cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$150–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 57/100.How Job match is calculatedBuilt only from reviews Google tagged “Area rug cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 7
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Area rug cleaning”

★★★★★ Jaxon · 3 months ago

Took my 8x10 rug to get cleaned. First was $40 cheaper than the original quote they gave me. Got the rug back and it still smelled like dog. Called them, they came and got the rug, cleaned it 2 more times and sanitized it (all free) and dropped it back off to me. We’re very apologetic. And it smells great now! They…

Pet stain & odor removalArea rug cleaning
★★★★ Gary · 10 months ago

I picked up 2 rugs for my sister-in-law.

Paid $150–200Reasonable priceArea rug cleaning
★★★★★ Lonnie · 11 months ago

Excellent service! Always cleaned and sanitized as expected!! Great and friendly customer service!

Paid $50–100Reasonable pricePet stain & odor removalArea rug cleaning
★★★★★ Joanne · Edited 5 years ago

Stoll's recut and bound a new area rug, cleaned and repaired the edge of another one. Thanks for another great job!

Area rug cleaningService not listed+ Professionalism
★★★★★ James · 5 years ago

We've been using Stoll to clean our carpeting for over 10 years. They always do exceptional and professional work. Just recently their tech Jeremy did an awesome job.

Area rug cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ Carolyn · 6 years ago

Rating only, no written review.

Area rug cleaningGeneral carpet cleaning+ Quality+ Professionalism+ Value

vs category

Blue = Stoll, grey = interior cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02023-Q2: 5.00★ (4 reviews)2023-Q3: 3.67★ (3 reviews)2023-Q4: 3.00★ (1 reviews)2024-Q1: 5.00★ (5 reviews)2024-Q2: 5.00★ (1 reviews)2024-Q3: 5.00★ (1 reviews)2024-Q4: 5.00★ (3 reviews)2025-Q2: 5.00★ (4 reviews)2025-Q3: 5.00★ (1 reviews)2025-Q4: 4.67★ (3 reviews)2026-Q3: 4.00★ (3 reviews)2026-Q4: 3.00★ (2 reviews)2023-Q22024-Q22025-Q22026-Q22026-Q4
This companyIndustrydot size = review count

Price

$173-15% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%3+0.5Craft & service 20%13+2.6Value 10%15+1.5Momentum 8%8+0.6Track record 7%78+5.5Accountability 5%18+0.9Experts Score= 13Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
3
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
3
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
13
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
15
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
8
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
78
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
18

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+5 / −0
Professionalism
+5 / −1
Responsiveness
+2 / −0
Punctuality
+3 / −0
Value
+5 / −0

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