INTERIOR CLEANING SERVICES · SYLVANIA, OH
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%3+0.5Craft & service 20%13+2.6Value 10%15+1.5Momentum 8%8+0.6Track record 7%78+5.5Accountability 5%18+0.9Experts Score= 13Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.13SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%3+0.5Craft & service 20%13+2.6Value 10%15+1.5Momentum 8%8+0.6Track record 7%78+5.5Accountability 5%18+0.9Experts Score= 13Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.13SCOREStoll Rug & Furniture Cleaners
Better than 0% of interior cleaning services · #20 of 20
4.6★85 Google reviewsGoogle star rating as shown on Google Maps.
4.00★last 12 monthsAverage stars on reviews from the last 12 months only.
13.3%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Stoll Rug & Furniture Cleaners for general carpet cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$203–$310
All 2 Google reviews tagged “General carpet cleaning”
★★★★★ James · 5 years ago
We've been using Stoll to clean our carpeting for over 10 years. They always do exceptional and professional work. Just recently their tech Jeremy did an awesome job.
Area rug cleaningGeneral carpet cleaning+ Punctuality+ Quality+ Professionalism
★★★★★ Carolyn · 6 years ago
Rating only, no written review.
Area rug cleaningGeneral carpet cleaning+ Quality+ Professionalism+ Value
vs category
Blue = Stoll, grey = interior cleaning services average
Rating over time
Price
$173-15% vs typical interior cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Great price 0%Reasonable 100%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%3+0.5Craft & service 20%13+2.6Value 10%15+1.5Momentum 8%8+0.6Track record 7%78+5.5Accountability 5%18+0.9Experts Score= 13Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
3
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
3
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
13
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
15
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
8
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
78
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
18
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+5 / −0
Professionalism
+5 / −1
Responsiveness
+2 / −0
Punctuality
+3 / −0
Value
+5 / −0
