INTERIOR CLEANING SERVICES · SYLVANIA, OH
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%3+0.5Craft & service 20%13+2.6Value 10%15+1.5Momentum 8%8+0.6Track record 7%78+5.5Accountability 5%18+0.9Experts Score= 13Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.13SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%3+0.5Craft & service 20%13+2.6Value 10%15+1.5Momentum 8%8+0.6Track record 7%78+5.5Accountability 5%18+0.9Experts Score= 13Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.13SCOREStoll Rug & Furniture Cleaners
Better than 0% of interior cleaning services · #20 of 20
4.6★85 Google reviewsGoogle star rating as shown on Google Maps.
4.00★last 12 monthsAverage stars on reviews from the last 12 months only.
13.3%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Stoll Rug & Furniture Cleaners for pet stain & odor removal
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$50–100
All 2 Google reviews tagged “Pet stain & odor removal”
★★★★★ Jaxon · 3 months ago
Took my 8x10 rug to get cleaned. First was $40 cheaper than the original quote they gave me. Got the rug back and it still smelled like dog. Called them, they came and got the rug, cleaned it 2 more times and sanitized it (all free) and dropped it back off to me. We’re very apologetic. And it smells great now! They…
Pet stain & odor removalArea rug cleaning
★★★★★ Lonnie · 11 months ago
Excellent service! Always cleaned and sanitized as expected!! Great and friendly customer service!
Paid $50–100Reasonable pricePet stain & odor removalArea rug cleaning
vs category
Blue = Stoll, grey = interior cleaning services average
Rating over time
Price
$173-15% vs typical interior cleaning services
Bar = middle half of what customers paid · gold mark = category median.
Great price 0%Reasonable 100%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%3+0.5Craft & service 20%13+2.6Value 10%15+1.5Momentum 8%8+0.6Track record 7%78+5.5Accountability 5%18+0.9Experts Score= 13Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
3
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
3
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
13
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
15
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
8
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
78
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
18
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+5 / −0
Professionalism
+5 / −1
Responsiveness
+2 / −0
Punctuality
+3 / −0
Value
+5 / −0
