INTERIOR CLEANING SERVICES · SYLVANIA, OH
Stoll Rug & Furniture Cleaners logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%3+0.5Craft & service 20%13+2.6Value 10%15+1.5Momentum 8%8+0.6Track record 7%78+5.5Accountability 5%18+0.9Experts Score= 13Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.13SCORE

Stoll Rug & Furniture Cleaners

Better than 0% of interior cleaning services · #20 of 20

4.6★85 Google reviewsGoogle star rating as shown on Google Maps.
4.00★last 12 monthsAverage stars on reviews from the last 12 months only.
13.3%1–2★ in 2 yrs (avg 2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Stoll Rug & Furniture Cleaners for upholstery cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.50
Usually paidThe price range customers picked most often for this job.$300–350
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$181–$327
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 2 Google reviews tagged “Upholstery cleaning”

★★ Joe · 4 weeks ago

Probably should post summer hours on the website if you are going to deviate from what’s listed. Went out of my way on Saturday to get some of the Stoll spot cleaner (magic in a bottle) and found the sign on the door that this was one of the closed Saturdays. That being said, the work your company does is pretty…

Reasonable priceUpholstery cleaning
★★★★★ Sheila · 2 months ago

I've been meaning to post a review since Doug with Stoll came out a couple of weeks ago to steam clean our loveseat and sofa. Our 4 year old oatmeal color furniture looks amazing again. Doug took great care with the cleaning of the upholstery and several darkened spots. We very much appreciated his work.

Paid $300–350Reasonable priceUpholstery cleaning

vs category

Blue = Stoll, grey = interior cleaning services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

3.03.54.04.55.02023-Q2: 5.00★ (4 reviews)2023-Q3: 3.67★ (3 reviews)2023-Q4: 3.00★ (1 reviews)2024-Q1: 5.00★ (5 reviews)2024-Q2: 5.00★ (1 reviews)2024-Q3: 5.00★ (1 reviews)2024-Q4: 5.00★ (3 reviews)2025-Q2: 5.00★ (4 reviews)2025-Q3: 5.00★ (1 reviews)2025-Q4: 4.67★ (3 reviews)2026-Q3: 4.00★ (3 reviews)2026-Q4: 3.00★ (2 reviews)2023-Q22024-Q22025-Q22026-Q22026-Q4
This companyIndustrydot size = review count

Price

$173-15% vs typical interior cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Great price 0%Reasonable 100%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%3+1Reliability 15%3+0.5Craft & service 20%13+2.6Value 10%15+1.5Momentum 8%8+0.6Track record 7%78+5.5Accountability 5%18+0.9Experts Score= 13Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
3
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
3
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
13
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
15
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
8
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
78
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
18

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+5 / −0
Professionalism
+5 / −1
Responsiveness
+2 / −0
Punctuality
+3 / −0
Value
+5 / −0

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