iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%87+60.2Reliability 31%80+24.6Momentum penalty24−7.6Experts Score= 77Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.77SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#51 of 89 wedding cake bakersiPosition by Experts Score among all companies we track in this category. · better than 43%
4.9★★★★★109 Google reviews · 24 photos
98%five-star reviews
4.27★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Stone Supreme Sweets 4.9 out of 5 stars based on 109 reviews, noting the owner replies to 95% of feedback. Customers frequently praise the bakery for custom cake design, accurate delivery to requested times, and responsive communication regarding pricing and dietary needs. While most highlight the quality of presentation and taste, low-star reviews allege that AI-generated mock-ups do not match the final product and cite instances of unreturned contact attempts.
Google rating: 4.9 out of 5 from 109 reviews (98% five-star).
Reviews on this page: 109 Google reviews (104 with written comments, 63 with photos).
Owner responses: the business replied to 95% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Stone Supreme SweetsWedding Cake Bakers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stone Supreme Sweets: 87/100 on this factor. Category median: 83.A
87
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stone Supreme Sweets: 80/100 on this factor. Category median: 79.A
80
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stone Supreme Sweets: 24/100 on this factor. Category median: 100.D
24
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 39.–
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Bar = this company · dark tick = category median.
Star ratings
109 Google reviews we collected
4.9of 5
5 stars10798%
4 stars00%
3 stars00%
2 stars00%
1 star22%
Praise vs complaints
Phrases our text analysis found in 104 written reviews
98%praise
Praise12398%
Complaints32%
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend3225%
Staff & attitude2419%
Quality & results2217%
Speed & response1814%
Communication1713%
Price & value86%
Honesty & trust54%
What customers talk about
We read 104 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Highly recommend and we will definitely order more when we need another cake!”
“We definitely cannot wait to try more, so if you’re looking for your sweet fix….”
“I came to leave my review for my own cake, and I had a great experience.”
“She was easy to work with, responsive, and made the whole process seamless.”
“The consistent communication and delivery was top notch.”
“She brought my vision to life and everything was done for a reasonable price.”
“Sadly no more cake is left, but we are so glad we trusted her with such a special part of our day.”
“I would not trust this business with another important occasion.”
People customers mention
Tisha32 reviews
Latisha9 reviews
Tish5 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MMalia1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★
I came to leave my review for my own cake, and I had a great experience. @ Mina Harriman I don’t usually do this but if you are going to leave a review you need to include all the facts. Then day I picked up my cake, I saw what your cake looked like before I guess you complained and it was beautiful!! You can’t come…
NNate1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★
This business is a scam. Fake photos and will take your money. Huge regret hiring this company! She won’t even text or call back!
BBrianna11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Our cake turned out perfect for my daughter’s 8th birthday party! The cake was a huge hit and everyone loved it! Highly recommend and we will definitely order more when we need another cake!
PPaetyn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Stone Supreme Sweets was the only bakery willing to take my inspo picture and bring it to life without up-charging the prices due to it being a “wedding” cake. She did exactly what I asked for to help save money, and everything turned out perfectly. The cake was also delivered to the venue at the requested drop-off…
KKathleenLocal Guide · 37 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Absolutely phenomenal! Chef Tisha created the most elegant & beautiful nut free chocolate fudge cake with buttercream icing, which was every bit delicious as it was stunning! The attention to detail was exceptional as she incorporated White roses in orchids, which incorporated flowers my Mother carried in her…
DDaryl2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I highly recommend Stone Supreme Sweets. We ordered a Happy Birthday cake and it was amazingly beautiful, the buttercream aroma was divine and the taste was exquisite. Ms Latisha was incredible to work with and she paid attention to every detail. The cake was obviously baked with care and truly enhanced the birthday celebration. Thank You!
I came to leave my review for my own cake, and I had a great experience. @ Mina Harriman I don’t usually do this but if you are going to leave a review you need to include all the facts. Then day I picked up my cake, I saw what your cake looked like before I guess you complained and it was beautiful!! You can’t come on here and only post negative comments and not what the cake originally looked liked before you asked for it to be stripped. I would like everyone to see the real cake.
Recommended dishes: Birthday Cake
Response from the owner · 3 years ago
Glad you enjoyed them
N
Nate1 reviewiTotal number of Google reviews Nate has written across all businesses on Google Maps, not just this one.
Never order from this business. I would strongly caution anyone considering trusting her with an important occasion.
She uses AI mock-ups and her cakes do not look anything like what is agreed to. She Rather use stencils and even that is quite messy. It looks like worse than cheap grocery store cakes and you can get much more beautiful cakes at central market for hundreds of dollars less.
I ordered a custom cake for my daughter’s 21st birthday based on what this baker represented she could create. It did not look like what was mocked up or agreed to. What was delivered fell far short of that. The cake was crooked and visibly dented. This was not a matter of being picky about decorations.
At this price, I expected a professionally finished cake suitable for the occasion.
My follow-up requests have gone unanswered, and I have received no refund. The condition of the cake was unacceptable to me. Having to chase a response afterward has made the experience worse.
I would not trust this business with another important occasion. I will update this review to accurately reflect any eventual resolution.
I spent significant time going back and forth trying to get the order corrected. I even agreed to simplify the design because I was trying to salvage the situation. Agreeing to fewer decorations did not mean agreeing to poor workmanship.
Order type: Delivery
Price per person: $100+
Group size: 9+ people
B
Brianna Perkins11 reviewsiTotal number of Google reviews Brianna has written across all businesses on Google Maps, not just this one.
Our cake turned out perfect for my daughter’s 8th birthday party! The cake was a huge hit and everyone loved it! Highly recommend and we will definitely order more when we need another cake!
P
Paetyn Ford Parry2 reviewsiTotal number of Google reviews Paetyn has written across all businesses on Google Maps, not just this one.
Stone Supreme Sweets was the only bakery willing to take my inspo picture and bring it to life without up-charging the prices due to it being a “wedding” cake. She did exactly what I asked for to help save money, and everything turned out perfectly. The cake was also delivered to the venue at the requested drop-off time without any complaints! Allergies were also taken into consideration!
Order type: Delivery
Price per person: $1–10
Recommended dishes: Birthday Cake, Wedding Cake
Group size: Suitable for all group sizes
K
Kathleen BelangerLocal Guide · 37 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
Absolutely phenomenal! Chef Tisha created the most elegant & beautiful nut free chocolate fudge cake with buttercream icing, which was every bit delicious as it was stunning! The attention to detail was exceptional as she incorporated White roses in orchids, which incorporated flowers my Mother carried in her wedding bouquet. Everyone loves the cake and all of us highly recommend Chef Tisha❤️❤️❤️
D
Daryl Handrick2 reviewsiTotal number of Google reviews Daryl has written across all businesses on Google Maps, not just this one.
I highly recommend Stone Supreme Sweets. We ordered a Happy Birthday cake and it was amazingly beautiful, the buttercream aroma was divine and the taste was exquisite. Ms Latisha was incredible to work with and she paid attention to every detail. The cake was obviously baked with care and truly enhanced the birthday celebration. Thank You!
Order type: Delivery
Response from the owner · 3 months ago
Thank you so much for your wonderful review! ❤️
It was truly a pleasure creating your birthday cake and being a part of such a special celebration. I'm so happy to hear you loved both the design and the flavor—it means the world to me that you noticed the care and attention that went into every detail. At Stone Supreme Sweets, every cake is baked from scratch with love, and knowing it helped make the birthday even more memorable is the greatest compliment I could receive.
Thank you again for trusting Stone Supreme Sweets with your celebration. I truly appreciate your support and look forward to creating something special for you again in the future!
— Latisha, Stone Supreme Sweets
F
Floyd Ferjuste1 reviewiTotal number of Google reviews Floyd has written across all businesses on Google Maps, not just this one.
Stone Supreme Sweets did an amazing job on my son’s Boston Celtics themed 8th birthday cake! The design was perfect, and the attention to detail was incredible. Best of all, the cake was vegan and absolutely delicious. We received so many compliments on both how it looked and how it tasted. She was easy to work with, responsive, and made the whole process seamless. I highly recommend Stone Supreme Sweets and will definitely be ordering again!
Order type: Delivery
Price per person: $100+
Group size: Suitable for all group sizes
Response from the owner · 3 months ago
Thank you so much for your amazing review! 💚🏀
It was such a pleasure creating your son's Boston Celtics-themed 8th birthday cake! I'm thrilled to hear that you loved both the design and the flavor. Creating a cake that was not only visually exciting but also completely vegan and delicious was very important to me, so your kind words truly mean a lot.
Thank you for trusting Stone Supreme Sweets to be part of such a special celebration. I'm so happy the cake received so many compliments and helped make your son's birthday even more memorable. It was a pleasure working with you, and I sincerely appreciate your support and recommendation.
I look forward to creating many more sweet memories for your family in the future! 💚🎂
— Latisha, Stone Supreme Sweets
K
Kiara DavisLocal Guide · 2 reviewsiTotal number of Google reviews Kiara has written across all businesses on Google Maps, not just this one.
I reached out to them for a cake for my 31st birthday. She responded promptly and fulfilled the vision I was going for. Even with me ordering the cake last minute she still pulled off. Presentation was amazing and tasted just as good as it looks. Will definitely be placing more orders in the future. Thanks supreme.
Group size: Suitable for all group sizes
Response from the owner · 3 months ago
Thank you so much, Kiara, for your wonderful review! ❤️
It was truly a pleasure creating your 31st birthday cake! I'm so happy I was able to bring your vision to life, especially on such short notice. Hearing that you loved both the presentation and the taste means so much to me because I put my heart into every cake I create.
Thank you for trusting Stone Supreme Sweets to be part of your special day. Your support, kind words, and future recommendation mean the world to my small business. I can't wait to create something sweet for your next celebration!
Thank you again, and I look forward to baking for you again soon!
— Latisha, Stone Supreme Sweets
C
Calvin Hodges1 reviewiTotal number of Google reviews Calvin has written across all businesses on Google Maps, not just this one.
The service and professionalism is second to none. Everything she said she would do she did it with no questions or concern. I needed a custom cake for my son's graduation and it was last minute. She came through with flying colors. The consistent communication and delivery was top notch. A lot of times custom cakes look good but the taste can be lacking. This cake was not only beautiful but tasted great. My son and all his guest loved it which is impressive considering they were all very picky high schoolers. I know there's a lot of good bakeries out there to choose from, but you definitely will not be disappointed with this bakery. Service, commitment, taste, design will be hard to beat.
Response from the owner · 4 months ago
Thank you so much, Calvin, for your kind words and for trusting Stone Supreme Sweets with your son's graduation cake! 🎓🎂
It was truly a pleasure creating such a special cake for your family, especially on short notice. I'm so happy to hear that not only did the cake look exactly as you envisioned, but that it also tasted amazing and was enjoyed by your son and all of his guests. Hearing that even a group of picky high schoolers loved it means the world to me!
At Stone Supreme Sweets, I strive to provide excellent communication, reliable service, and desserts that are just as delicious as they are beautiful. Your support and recommendation mean so much to my small business. Thank you again, and I hope to create many more sweet memories for your family in the future!
— Latisha Stone, Owner
Stone Supreme Sweets
