GUTTER INSTALLATION SERVICES · MURFREESBORO, TN
Stones River Roofing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%27+4.1Craft & service 20%94+18.8Value 10%86+8.6Momentum 8%12+1Track record 7%81+5.7Accountability 5%65+3.3Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORE

Stones River Roofing

Better than 46% of gutter installation services · #7 of 13

5.0★288 Google reviewsGoogle star rating as shown on Google Maps.
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
67%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Stones River Roofing for attic venting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Attic venting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Attic venting”

★★★★★ John · a year ago

Stones River did an excellent job on our roof, and coordinated replacement of other items, even dealing directly with our insurance agency. They were prompt, timely, and proactive in addressing all our issues. I cannot imagine a more positive experience in working with a contractor. I recommend them with the highest…

Reasonable priceGutter repairsRoof repair for storm & wind damageGutter installation
★★★★★ Keith · a year ago

I wholly recommend Stones River Roofing for all things roof. They replaced our roof at the beginning of this year, and the whole experience was expedient, efficient, and personal. The helpful and always-positive personal interactions with the protect manager, the great communication, and the exquisite job on the…

Great priceAttic ventingRoof installation
★★★★★ Angie · 3 years ago

We were so impressed and super happy with the work and professionalism of all who were involved in our project. Not only did Micheal Richardson from Stones River Roofing replace our old roofing but the project included gutters, a new chimney and interior repairs. All aspects of the replacement and repairs were…

Attic ventingGutter installationRoof damage repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Robert · 3 years ago

Jason (Stones River Roofing) and his roofing crew are outstanding. He guided us through the steps, communicated well, on time, cleaned up afterwards, and great product. My wife and I highly recommend them for all your local roofing needs. They are definitely the best in Murfreesboro and surrounding counties.

Attic ventingRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Sekhar · Edited 3 years ago

Stones River Roofing was selected out of four contractors to replace my roof, repair areas around fireplaces and install new attic ridge venting. Stones river roofing was not the company with lowest bid but their quote was very reasonable and included premium materials. Several contractors did not want to replace…

Attic ventingAttic venting repairsRoof installation
★★★★★ Greg · 4 years ago

Michael did a fantastic job staying customer focused and helping us get our old discontinued storm damaged roof replaced and upgraded. He also got our gutters replaced. I have told neighbors “you’ll be delighted” if you need a roofer and choose Stones River Roofing!

Attic ventingGutter repairsRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
★★★★★ Greg · 4 years ago

These guys were great. They came out at my request and inspected my roof, gave me an estimate on the wind damage that was very competitive. They showed up when they said and completed the job on schedule. I have no complaints all the way down to the clean up after the job was done. Thank you for your customer…

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality
★★★★★ Matt · 5 years ago

Kevin was professional throughout the process: Gave us a detailed assessment of the damage, worked with my insurance company, communicated well and completed the job in a timely manner. We could not ask for more. Highly Recommend Stone’s River Roofing.

Attic ventingGutter installationRoof inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Ben · 5 years ago

Amazing experience working with Stones River Roofing! Michael & his crew were top-notch! Our roof was quite old and had sustained some wind damage from the 'Derecho' that swept through Nashville in May 2020, so we had Stones River come out for a free estimate. They were knowledgable, responsive, and easy to work…

Attic ventingGutter installationRoof inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Garrett · 5 years ago

My roof had ice dams from the 2021 snow storm which was causing water intrusion. Kevin Crabtree was the only roofer willing to come over despite the 6 inches of snow. He found a safe spot to put a ladder and identified the area of intrusion from the outside... he offered to put up flashing and helped me get the…

Attic ventingGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
★★★★★ Lisa · 5 years ago

Stones River Roofing did everything stated within the day of installation. While replacing a 20 year roof, they identified two areas of concern. The crew repaired the issues to inspection codes requirements. The entire team was respectful and caring to ensure the roof was done correct and the old roofing was…

Attic ventingRoof inspectionRoof installation+ Quality+ Professionalism
★★★★★ Linda · 11 months ago

Rating only, no written review.

Gutter repairsRoof repair for storm & wind damageGutter installation

vs category

Blue = Stones, grey = gutter installation services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (8 reviews)2024-Q2: 5.00★ (8 reviews)2024-Q3: 5.00★ (7 reviews)2024-Q4: 5.00★ (1 reviews)2025-Q1: 5.00★ (5 reviews)2025-Q2: 4.90★ (42 reviews)2025-Q3: 5.00★ (4 reviews)2025-Q4: 5.00★ (12 reviews)2026-Q1: 5.00★ (14 reviews)2026-Q2: 4.87★ (15 reviews)2026-Q3: 4.60★ (10 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$14k+249% vs typical gutter installation services

Bar = middle half of what customers paid · gold mark = category median.

Great price 48%Reasonable 48%Overpriced 0%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%27+4.1Craft & service 20%94+18.8Value 10%86+8.6Momentum 8%12+1Track record 7%81+5.7Accountability 5%65+3.3Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
19
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
27
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
94
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
86
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
12
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
81
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
65

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+103 / −0
Professionalism
+109 / −0
Responsiveness
+102 / −0
Punctuality
+90 / −0
Value
+90 / −0

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