GUTTER INSTALLATION SERVICES · MURFREESBORO, TN
Stones River Roofing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%27+4.1Craft & service 20%94+18.8Value 10%86+8.6Momentum 8%12+1Track record 7%81+5.7Accountability 5%65+3.3Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORE

Stones River Roofing

Better than 46% of gutter installation services · #7 of 13

5.0★288 Google reviewsGoogle star rating as shown on Google Maps.
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
67%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Stones River Roofing for gutter repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.11
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 83/100.How Job match is calculatedBuilt only from reviews Google tagged “Gutter repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 11 Google reviews tagged “Gutter repairs”

Dennis7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Repair was done qyickly, at no cost.

Gutter repairs
John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Stones River did an excellent job on our roof, and coordinated replacement of other items, even dealing directly with our insurance agency. They were prompt, timely, and proactive in addressing all our issues. I cannot imagine a more positive experience in working with a contractor. I recommend them with the highest certainty.

Reasonable priceGutter repairsRoof repair for storm & wind damageGutter installation
Dana1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

CJ was phenomenal. After State Farm insisted there was no hail damage to my roof, he persisted with emails and pictures. The jo was finally approved and the work done was excellent!

Great priceGutter repairs
Rhonda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

CJ has been so easy to work with. He has made sure we get what we need from the insurance company. Would recommend CJ and Stone River roofing!

Reasonable priceGutter repairsRoof repair for storm & wind damageGutter installation
Greg7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Michael did a fantastic job staying customer focused and helping us get our old discontinued storm damaged roof replaced and upgraded. He also got our gutters replaced. I have told neighbors “you’ll be delighted” if you need a roofer and choose Stones River Roofing!

Attic ventingGutter repairsRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Pebbles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The most honest and dependable company I have ever dealt with. Jason sent his project manager to inspect my roof and I was delighted to know I only needed a minor repair. So honest and so affordable!! My friends on Hip Walter Hill highly recommended this company and now I know why. Will definitely use again.

Gutter repairsRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
TLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We where so happy with the service received I have already reffered them to a friend and she was happy with the service too. They where to easy to work with, showed up on time, quick, and the results where awesome! Felt very comfortable having them at my house as well. All around great experience.

Gutter installationGutter repairsRoof installation+ Responsiveness+ Punctuality+ Quality
GarrettLocal Guide · 63 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My roof had ice dams from the 2021 snow storm which was causing water intrusion. Kevin Crabtree was the only roofer willing to come over despite the 6 inches of snow. He found a safe spot to put a ladder and identified the area of intrusion from the outside... he offered to put up flashing and helped me get the…

Attic ventingGutter repairsRoof inspection+ Responsiveness+ Punctuality+ Quality
BROOKE6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Gutter repairsRoof repair for storm & wind damageGutter installation
Linda11 months ago★★★★★

Rating only, no written review.

Gutter repairsRoof repair for storm & wind damageGutter installation
Keaton5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Gutter repairsRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Stones, grey = gutter installation services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (8 reviews)2024-Q2: 5.00★ (8 reviews)2024-Q3: 5.00★ (7 reviews)2024-Q4: 5.00★ (1 reviews)2025-Q1: 5.00★ (5 reviews)2025-Q2: 4.90★ (42 reviews)2025-Q3: 5.00★ (4 reviews)2025-Q4: 5.00★ (12 reviews)2026-Q1: 5.00★ (14 reviews)2026-Q2: 4.87★ (15 reviews)2026-Q3: 4.60★ (10 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$14k+249% vs typical gutter installation services

Bar = middle half of what customers paid · gold mark = category median.

Great price 48%Reasonable 48%Overpriced 0%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%27+4.1Craft & service 20%94+18.8Value 10%86+8.6Momentum 8%12+1Track record 7%81+5.7Accountability 5%65+3.3Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
19
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
27
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
94
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
86
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
12
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
81
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
65

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+103 / −0
Professionalism
+109 / −0
Responsiveness
+102 / −0
Punctuality
+90 / −0
Value
+90 / −0

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