GUTTER INSTALLATION SERVICES · MURFREESBORO, TN
Stones River Roofing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%27+4.1Craft & service 20%94+18.8Value 10%86+8.6Momentum 8%12+1Track record 7%81+5.7Accountability 5%65+3.3Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.48SCORE

Stones River Roofing

Better than 46% of gutter installation services · #7 of 13

5.0★288 Google reviewsGoogle star rating as shown on Google Maps.
4.88★last 12 monthsAverage stars on reviews from the last 12 months only.
1.9%1–2★ in 2 yrs (avg 1.1%)Share of reviews from the last 24 months that gave 1 or 2 stars.
67%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Stones River Roofing for roof repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.51
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–2,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$371–$2.9k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 51 Google reviews tagged “Roof repair” · showing 20

★★★★★ Geri · Edited 6 months ago

They always give great service and always are professional and friendly. I would recommend them to anyone. Pricing is always reasonable. Good company!

Roof damage repairRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Adriana · 6 months ago

I called to get an estimate on a small leak in the roof. Connor came out and while he was on the roof he realized that it was a super easy fix and he handled it on the spot. Really nice guy and I truly appreciated not being over sold on the situation. Thanks again.

Great priceRoof repair
★★★★★ Stephen · 8 months ago

I contacted Stones River Roofing Monday afternoon about a leak that appeared over the weekend. Travis came out to my house the next morning, and did a full inspection of the roof. He found where some shingles had come loose in the area of the leak. He returned that afternoon and repaired the leak as well as one…

Paid $1–2,000Reasonable priceRoof repair
★★★★★ Jill · 9 months ago

On a Thursday afternoon, my husband contacted this company about a relatively minor roof repair that we needed to have done. By about 10AM the next day, our roof was repaired! Connor arrived a few minutes early, did a great job, and charged us a fair price. So refreshing, in today's world, we highly recommend!

Paid $1–2,000Reasonable priceRoof repair
★★★★★ Tony · a year ago

Fast, professional, and did it right the first time!

Paid $1–2,000Reasonable priceRoof repair
★★★★★ Alana · a year ago

I had a great experience getting my roof repaired! All I had to do was pick out the shingle color and Michael handled everything else, even dealing with insurance, which made the whole process super easy. He didn’t ask for payment until I had the insurance money in hand, which I really appreciated. He also helped me…

Paid $14,000–16,000Reasonable priceRoof repair for storm & wind damageRoof repairRoof installation
★★★★★ Brad · a year ago

They have done work for two clients so far. Quick response. Good work. The main reason I would recommend them is integrity. I had an out of state client whose tenants reported a roof leak. It turned out to be a simple repair under $200. A lot of companies would have found extra work and things to bill since no one…

Attic venting repairsRoof repairRoof installation
★★★★★ John · a year ago

Stones River did an excellent job on our roof, and coordinated replacement of other items, even dealing directly with our insurance agency. They were prompt, timely, and proactive in addressing all our issues. I cannot imagine a more positive experience in working with a contractor. I recommend them with the highest…

Reasonable priceGutter repairsRoof repair for storm & wind damageGutter installation
★★★★★ Andrew · a year ago

CJ was very professional, knowledgeable, and easy to work with!

Roof repair
★★★★★ Karol · a year ago

CJ was a pleasure to work and coordinate with. He displayed amazing patience going back and forth with the insurance company. The roofing crew knocked out 90% of the work in a single day, across 2 structures on the property in the middle of the summer. Never seen a set of people work harder. I’ll be recommending…

Roof repair for storm & wind damageRoof inspectionRoof repair
★★★★★ Angie · 3 years ago

We were so impressed and super happy with the work and professionalism of all who were involved in our project. Not only did Micheal Richardson from Stones River Roofing replace our old roofing but the project included gutters, a new chimney and interior repairs. All aspects of the replacement and repairs were…

Attic ventingGutter installationRoof damage repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Jessica · Edited 3 years ago

Michael is amazing! He had previously fixed some storm damage on my roof. Another storm came in and blew some shingles off. I gave Stones River Roofing a call and Michael had it fixed the very next day! It was fast, professional, and such a relief to know my roof was fixed!

Roof damage repairRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Karen · 3 years ago

My roof was leaking around the vent pipe and needed a new boot. I got quotes from several companies that were astronomical and clearly trying to get me to replace my entire roof. As my roof still has quite a bit of life in it and I am planning a renovation in the next few years that would involve replacing the roof,…

Roof damage repairRoof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
★★★★★ caleb · 3 years ago

Working with Michael Colvin and Stones River Roofing couldn’t have gone better. Michael personally walked through every step of the process with me. He communicated directly with me throughout the completion of the project. He was easy to get in touch with and would promptly reply to any missed communications. He…

Roof damage repairRoof inspectionRoof repair+ Responsiveness+ Professionalism
★★★★★ Jennifer · 3 years ago

Kevin came out quickly, diagnosed the problem, and got me an estimate. The repair was completed in a timely fashion and done well. A job well done.

Roof repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ C · 3 years ago

I contacted Stones River Roofing at the recommendation of a friend, and so glad I did! It was a small job, but Kevin returned my call the same day and was very prompt in scheduling an inspection appointment. He was able to resolve the issue the day of the appointment, was very professional and arrived exactly when…

Roof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Laurie · 3 years ago

We weren’t a huge job, but John treated us like a favorite big customer. Fantastic experience with the office staff as well.

Roof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Lucy · 3 years ago

I HIGHLY recommend Stones River Roofing. We just had our roof replaced and received EXCEPTIONAL service. Kevin was so responsive to any questions we had and was there throughout the process and did a post roof inspection. Cleanup was OUTSTANDING! Thank you for an AMAZING experience!!!

Roof installationRoof repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Anthony · 3 years ago

Wow!!! I wish I could give them more than 5 stars. Michael Colvin came out…inspected my roof…and went over all the details of what needed to be done. He was very professional and a true pleasure to work with! I would highly recommend using this company!

Roof inspectionRoof repair+ Responsiveness+ Punctuality+ Professionalism
★★★★★ Steven · 3 years ago

Professional and easy to work with (I just text a description of the problem and ask if they can come take a look). If you need roof repairs I highly recommend giving them a call/text.

Roof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality

Show more roof repair reviews (31 more) →

vs category

Blue = Stones, grey = gutter installation services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (8 reviews)2024-Q2: 5.00★ (8 reviews)2024-Q3: 5.00★ (7 reviews)2024-Q4: 5.00★ (1 reviews)2025-Q1: 5.00★ (5 reviews)2025-Q2: 4.90★ (42 reviews)2025-Q3: 5.00★ (4 reviews)2025-Q4: 5.00★ (12 reviews)2026-Q1: 5.00★ (14 reviews)2026-Q2: 4.87★ (15 reviews)2026-Q3: 4.60★ (10 reviews)2026-Q4: 5.00★ (2 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$14k+249% vs typical gutter installation services

Bar = middle half of what customers paid · gold mark = category median.

Great price 48%Reasonable 48%Overpriced 0%Not sure 5%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%19+6.7Reliability 15%27+4.1Craft & service 20%94+18.8Value 10%86+8.6Momentum 8%12+1Track record 7%81+5.7Accountability 5%65+3.3Experts Score= 48Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
19
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
27
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
94
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
86
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
12
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
81
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
65

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+103 / −0
Professionalism
+109 / −0
Responsiveness
+102 / −0
Punctuality
+90 / −0
Value
+90 / −0

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