Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%74+25.9Reliability 15%67+10Craft & service 20%98+19.6Value 10%83+8.3Momentum 8%12+1Track record 7%82+5.7Accountability 5%28+1.4Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCOREStones River Roofing
Murfreesboro, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 48 gutter installation services · 5.0★ from 288 Google reviews
Report card
Percentile vs other gutter installation services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and value; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Stones River Roofing is better than 74% of gutter installation services.B
74
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Stones River Roofing is better than 67% of gutter installation services.B
67
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Stones River Roofing is better than 98% of gutter installation services.A
98
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Stones River Roofing is better than 83% of gutter installation services.A
83
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Stones River Roofing is better than 12% of gutter installation services.F
12
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Stones River Roofing is better than 82% of gutter installation services.A
82
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Stones River Roofing is better than 28% of gutter installation services.D
28
Reviews for your job
Customers hired Stones River Roofing for 8 kinds of job.
Stones River Roofing for skylight repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$14k+278% vs typical gutter installation services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 48%Reasonable 48%Overpriced 0%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Roof repair for storm & wind damage | 77 | $638–$14k |
| Roof inspection | 63 | $371–$4.1k |
| Roof installation | 51 | $11k–$25k |
| Roof repair | 51 | $539–$3.8k |
| Roof damage repair | 17 | — |
| Gutter installation | 13 | $638–$3.2k |
| Attic venting | 12 | — |
| Gutter repairs | 11 | $371–$2.7k |
