Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Stones River Roofing logoHow the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%74+25.9Reliability 15%67+10Craft & service 20%98+19.6Value 10%83+8.3Momentum 8%12+1Track record 7%82+5.7Accountability 5%28+1.4Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Stones River Roofing

Murfreesboro, TN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 48 gutter installation services · 5.0★ from 288 Google reviews

📞 Call (615) 200-7753Request a call backWebsite ↗

Report card

Percentile vs other gutter installation services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and value; weakest: momentum.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Stones River Roofing is better than 74% of gutter installation services.B
74
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Stones River Roofing is better than 67% of gutter installation services.B
67
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Stones River Roofing is better than 98% of gutter installation services.A
98
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Stones River Roofing is better than 83% of gutter installation services.A
83
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Stones River Roofing is better than 12% of gutter installation services.F
12
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Stones River Roofing is better than 82% of gutter installation services.A
82
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Stones River Roofing is better than 28% of gutter installation services.D
28

Reviews for your job

Customers hired Stones River Roofing for 8 kinds of job.

Stones River Roofing for gutter cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 1 Google reviews tagged “Gutter cleaning”

Greg9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

These guys were great. They came out at my request and inspected my roof, gave me an estimate on the wind damage that was very competitive. They showed up when they said and completed the job on schedule. I have no complaints all the way down to the clean up after the job was done. Thank you for your customer service, its sometimes hard to find. Greg.

Attic ventingAttic venting installationAttic venting repairs+ Responsiveness+ Punctuality+ Quality

Price

$14k+278% vs typical gutter installation services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 48%Reasonable 48%Overpriced 0%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Roof repair for storm & wind damage77$638–$14k
Roof inspection63$371–$4.1k
Roof installation51$11k–$25k
Roof repair51$539–$3.8k
Roof damage repair17—
Gutter installation13$638–$3.2k
Attic venting12—
Gutter repairs11$371–$2.7k

Compare with

TriStar Roofing & Exteriors logoTriStar Roofing & ExteriorsExperts Score 89Murfreesboro · 4.98★USA Roofing Contractors Murfreesboro logoUSA Roofing Contractors MurfreesboroExperts Score 85Murfreesboro · 4.97★Roof Repair Expert LLC logoRoof Repair Expert LLCExperts Score 81Murfreesboro · 4.98★