Window treatment store · Pico Rivera, CA · reviewed since 2015
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%99+68.5Reliability 31%97+29.8Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#8 of 20 window treatment installersiPosition by Experts Score among all companies we track in this category. · better than 63%
5.0★★★★★64 Google reviews · 23 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently report that Stoneside Blinds & Shades provides professional service, with designers offering guidance on material and style selections while installers demonstrate punctuality and efficiency. Reviewers highlight the company's attention to detail during measurements and installations, noting that staff members often explain product features and ensure a clean workspace. The business is frequently described as knowledgeable and helpful, with clients appreciating the seamless process from initial consultation through final setup of custom window treatments.
Google rating: 5.0 out of 5 from 64 reviews (100% five-star).
Reviews on this page: 64 Google reviews (63 with written comments, 4 with photos).
Owner responses: the business replied to 8% of reviews.
Score profile vs other window treatment installers
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyWindow Treatment Installers median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stoneside Blinds & Shades Los Angeles: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stoneside Blinds & Shades Los Angeles: 97/100 on this factor. Category median: 95.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 95.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stoneside Blinds & Shades Los Angeles: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 65.–
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Bar = this company · dark tick = category median.
Star ratings
64 Google reviews we collected
5.0of 5
5 stars64100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 63 written reviews
100%praise
Praise131100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude3728%
Speed & response3023%
Quality & results2620%
Would recommend2015%
Price & value118%
Communication65%
Honesty & trust11%
What customers talk about
We read 63 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Very knowledgeable of the product and efficient at servicing blinds on high windows.”
“Francisco was the installer, arriving on time, very friendly and professional.”
“I recently had another great experience with Stoneside.”
“I can heartily recommend this company for any window treatments being considered by prospective clients.”
“Their pricing was more affordable than other quotes we received, and their installation window and process was easy and smooth.”
“He was great and explained things as he went along.”
“I'm often tasked with finding vendors to work on our commercial spaces, and it's incredibly hard to find reliable people.”
People customers mention
Jada16 reviews
Francisco5 reviews
Treasure3 reviews
Chris3 reviews
Quinn3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
EEric1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Joe & Shane did a great job. Very knowledgeable of the product and efficient at servicing blinds on high windows. They were also mindful of our floors & furniture and left our place nice and clean.
JJimmy5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I recently had another great experience with Stoneside. They had installed a bunch of shades a few years ago in a production studio space. We decided to add black out shades for more control so they came back and added those and they look fantastic. Our designer was Treasure Workman and the installer was Francisco.…
DDiane5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I’m very happy with Stoneside Blinds and Shades—they have a great product and excellent customer service. Treasure, the designer, found my order from several years ago and made sure to order the same shades for my new windows. Francisco, who took the final measurements and installed them, did a great job on both.…
CCarol1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Thank you Stoneside with really great service, and super friendly staff. The new blinds have enhanced the aesthetics of my interior. Francisco was the installer, arriving on time, very friendly and professional. He did an awesome job with the installation and would open and close the blinds to ensure perfect…
MMartaLocal Guide · 39 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Fransisco was amazing! He did an incredible job! I was so impressed at how fast he put up my blinds & how detail oriented he was. When I was undecided on some details he offered options & made it so I had time to decide. Very knowledgeable, helpful & so pleasant to deal with!
LLarry2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★
I love Stoneside, especially Treasure and Francisco. Treasure is the designer and Francisco is the installer. They know their stuff. Both are kind and knowledgeable. If my home had more windows, I would definitely call Stoneside again.
Joe & Shane did a great job. Very knowledgeable of the product and efficient at servicing blinds on high windows. They were also mindful of our floors & furniture and left our place nice and clean.
Response from the owner · 9 months ago
Thank you for your kind words about our team's attention to detail and expertise in servicing blinds on high windows. We're glad to hear you had a positive experience with our blinds and our commitment to maintaining the cleanliness of your home.
The Stoneside Team of Los Angeles
J
Jimmy Stewart5 reviewsiTotal number of Google reviews Jimmy has written across all businesses on Google Maps, not just this one.
I recently had another great experience with Stoneside. They had installed a bunch of shades a few years ago in a production studio space. We decided to add black out shades for more control so they came back and added those and they look fantastic. Our designer was Treasure Workman and the installer was Francisco. Both were very professional and great to work with. I highly recommend using these folks.
Response from the owner · a year ago
Thank you for choosing Stoneside once again for your window treatment needs, and for sharing your positive experience! We're thrilled that the blackout shades are enhancing your studio space and appreciate your recommendation.
The Stoneside Team of Los Angeles
D
Diane Ferris5 reviewsiTotal number of Google reviews Diane has written across all businesses on Google Maps, not just this one.
I’m very happy with Stoneside Blinds and Shades—they have a great product and excellent customer service. Treasure, the designer, found my order from several years ago and made sure to order the same shades for my new windows. Francisco, who took the final measurements and installed them, did a great job on both. They fit my windows beautifully and work very smoothly. He really went the extra mile to make sure they were installed perfectly. Stoneside is lucky to have both he and Treasure as employees.
Response from the owner · a year ago
Thank you for sharing your positive experience with Stoneside Blinds & Shades. We're delighted to hear that your custom shades fit perfectly and that our team provided you with excellent service from start to finish.
The Stoneside Team of Los Angeles
S
Sam Heller7 reviewsiTotal number of Google reviews Sam has written across all businesses on Google Maps, not just this one.
Francisco was great and showed us how to use the motorized shades.
Response from the owner · a year ago
Thank you for your kind review! We're thrilled to hear that you had a great experience with our motorized shades, and we appreciate the opportunity to assist you in transforming your space with our custom shades.
The Stoneside Team of Los Angeles
T
Toni9 reviewsiTotal number of Google reviews Toni has written across all businesses on Google Maps, not just this one.
Thank you Stoneside with really great service, and super friendly staff. The new blinds have enhanced the aesthetics of my interior. Francisco was the installer, arriving on time, very friendly and professional. He did an awesome job with the installation and would open and close the blinds to ensure perfect operation. I highly recommend this company for blinds.
M
Marta SaucedoLocal Guide · 39 reviewsiTotal number of Google reviews Marta has written across all businesses on Google Maps, not just this one.
Fransisco was amazing! He did an incredible job! I was so impressed at how fast he put up my blinds & how detail oriented he was. When I was undecided on some details he offered options & made it so I had time to decide. Very knowledgeable, helpful & so pleasant to deal with!
L
Larry Schnee2 reviewsiTotal number of Google reviews Larry has written across all businesses on Google Maps, not just this one.
I love Stoneside, especially Treasure and Francisco. Treasure is the designer and Francisco is the installer. They know their stuff. Both are kind and knowledgeable. If my home had more windows, I would definitely call Stoneside again.
R
Riley Dix3 reviewsiTotal number of Google reviews Riley has written across all businesses on Google Maps, not just this one.
Francisco helped both measure and install my blinds. Every step of the process was efficient, professional, and helpful from everyone involved. The new shades look great!
A
Anthony Denman4 reviewsiTotal number of Google reviews Anthony has written across all businesses on Google Maps, not just this one.
My initial review for Stoneside was left around March 20, 2024, and here we are at May 15th. I want to give a shout out for Francisco Villareal, who installed my music room sliding door. Francisco answered any and all questions I had concerning the installation. He has been with Stoneside about three years, and his experience was obvious. He openly admitted that this was his first installation of the cellular blinds on a sliding door. I didn't waiver one bit, and he came through with flying colors. Both the sliding door, and a smaller wall window, were done way beyond my hopes or expectations. Two months later, I'm still fascinated. Thank you Francisco for a job well done.
Also, another big thanks to Treasure Workman (designer) for the fabulous job she did in guiding the selection and the reasons that it works. I am deeply grateful for people that take both their job and their client seriously. Two months later; still enjoying the new look. We have further work that needs to be done on a bay window, and I am so hoping that both Treasure and Francisco will be the team that does the work on this.
Thank you to Stoneside for making this so easy and efficient. I can heartily recommend this company for any window treatments being considered by prospective clients. We are relieved we did.
