Experts Reviews · Company report
Story's Collision Center, Inc. logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%43+3Craft & service penalty80−2Momentum penalty98−0.2Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCORE

Story's Collision Center, Inc.

Fishers, IN · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #110Position by Experts Score among all companies we track in this category. of 123 auto body shops · 4.8★ from 118 Google reviews

Report card

Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Story's Collision Center, Inc. is better than 75% of auto body shops.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Story's Collision Center, Inc. is better than 69% of auto body shops.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Story's Collision Center, Inc. is better than 80% of auto body shops.A
80
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Story's Collision Center, Inc. is better than 100% of auto body shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Story's Collision Center, Inc. is better than 98% of auto body shops.A
98
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Story's Collision Center, Inc. is better than 43% of auto body shops.C
43

Reviews for your job

Customers hired Story's Collision Center, Inc. for 2 kinds of job.

Story's Collision Center, Inc. for painting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 77/100.How Job match is calculatedBuilt only from reviews Google tagged “Painting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#67 / 87
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 13 Google reviews tagged “Painting”

Natalie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been to Story’s twice now for car repairs and they are fantastic. When I got my car back it looked brand new like nothing even damaged it. The pricing was very reasonable and they worked well with my insurance. They were able to get me in pretty quickly and my car was repaired within a week at most. The…

Reasonable pricePaintingBody & Trim
Mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I cannot say enough positive comments about story collision center. Getting your card dinged up is never a pleasant experience but Story’s collision center went above and beyond to help me out. He’s also a very funny guy who made me laugh and who laughs when your car is dinged up? But I highly recommend him for…

Great pricePainting
JasonLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

If you need collision repair and you live anywhere in Central Indiana, let me save you some time. Go here. It's just that simple. In an industry that's so heavily commoditized by function of its own very nature, with a near endless demand (people wrecking cars) of those that supply (auto body shops), sometimes the…

Great pricePaintingBody & Trim
CarlLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They do absolutely fantastic work. If you find any problems with their work, they make it right. Very kind, polite and professional. I couldn't be happier with what they did for me and their prices are good as well.

Reasonable pricePaintingBody & Trim
Aliens2187 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I am incredibly impressed by the team at Story's Collision Center and their exceptional service. I recently took my '05 Ford Mustang to them for a new hood installation and was met with nothing short of sincere compassion and top-notch professionalism. From the moment I walked in, I was warmly welcomed and could…

Body & TrimPainting
Alexis4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Story’s was the most affordable quote I received, their staff was friendly and explained everything! The process was painless and my car looks AMAZING. I had two doors repaired and repainted on my Volkswagen Jetta, the white matches the rest of the car perfectly. Highly recommend!

Painting
JoshLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I brought my car in for some body repairs after a minor fender bender. After a week's worth of work, my car is back to me, all repairs completed immaculately, and you can't see a single bit of the work they did! I know that most people would find that odd, but the fact that you can't even see paint blending shows…

Body & TrimPainting
Bill16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This is a good shop. They do very good work. I highly recommend them.

Painting
shawn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This was my second time entrusting Brian with our vehicles (first was 1968 GTO in which his team prepped the body for paint and painted with PPG and clear (A+ Job and should be the go to body shop for Classic Muscle Cars). This time around was a small golf ball size dent from someones bumper hitch. The dent was…

Body & TrimPainting+ Punctuality+ Quality+ Professionalism
Ghost1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Story's bodyshop is a well-known and proven bodyshop. They were very professional, the work was great, and the pricing was better than expected. It should be your first and last stop if you want quality service. I highly recommend them to everyone.

Body & TrimPainting+ Punctuality+ Quality+ Professionalism
Kristen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I took my 2015 Escalade in for body damage. Everyone was very nice and informative. The work they do is outstanding I am very particular about how my vehicle looks. I would recommend this place to anyone wanting a quality job done. They went above and beyond what any large chain body shop would do.

Body & TrimPainting
Brianna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

PaintingBody & Trim
MasonLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Body & TrimPainting+ Punctuality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 78%Reasonable 22%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Body & Trim20—
Painting13—

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