Analyzing 6,666,4966.7M ReviewsFor 18,67318.7K Experts

Experts Reviews · Company report
Straightline Moving - Rockford Movers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%91+22.1Value 14%96+13.6Replies to reviews 7%37+2.6Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Straightline Moving - Rockford Movers

Loves Park, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 62 furniture removal services · 4.9★ from 231 Google reviews

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Report card

Percentile vs other furniture removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Straightline Moving - Rockford Movers is better than 92% of furniture removal services.A
92
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Straightline Moving - Rockford Movers is better than 91% of furniture removal services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Straightline Moving - Rockford Movers is better than —% of furniture removal services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Straightline Moving - Rockford Movers is better than 96% of furniture removal services.A
96
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Straightline Moving - Rockford Movers is better than 100% of furniture removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Straightline Moving - Rockford Movers is better than 37% of furniture removal services.D
37

Reviews for your job

Customers hired Straightline Moving - Rockford Movers for 8 kinds of job.

Straightline Moving - Rockford Movers for business & corporate-related moving

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Business & corporate-related moving”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 8 Google reviews tagged “Business & corporate-related moving”

Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The moving team was professional, courteous, and efficient. the move was completed in less than the allotted time. we are grateful.

Paid $4,500–5,000Great priceBusiness & corporate-related movingLocal moving
Auderine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent Service, very prompt, careful with all my items in my move. The gentlemen were professional, very hard working, courteous and careful with all my move items. I highly recommend them. From beginning to end excellent service.

Paid $3,500–4,000Great priceBusiness & corporate-related movingLocal movingMoving-related packing
RobLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I hired StraightLine to pack and move our mid size clinical office. The crew onsite was respectful, responsive to questions and did things efficiently. Unloading at our new location went smoothly without any issues. The process from the initial call, to sales reps site review to completion was great. I'd highly recommend this company.

Reasonable priceBusiness & corporate-related moving
RobLocal Guide · 64 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great job. They were very careful and professional.

Paid $2,000+Reasonable priceBusiness & corporate-related movingMoving-related packingFurniture disassembly
gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent group to move. They had a couple of things happen which caused them to be late. The good news is that they added another person at no charge to be on track and early than project. Plus, they gave me a discount for the inconvenience as well. More than stepped up to the plate. Thank you..

Paid $400–600Reasonable priceBusiness & corporate-related moving
Feng6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Straightline helped me moving from Madison Wisconsin to San Diego California. The moving team delivered my furniture on time. Everything went smoothly. I strongly recommend them to whom need to move.

Great priceBusiness & corporate-related movingVehicle transportFurniture disassembly
Molly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Seamless move from Straightline! Our estimate was provided promptly. They arrived on time, worked efficiently and carefully. Friendly, respectful, and very helpful. Will definitely use them again.

Paid $400–600Reasonable priceBusiness & corporate-related movingLocal moving
Garry9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Movers were prompt to show up, friendly, efficient and careful

Paid $200–400Great priceBusiness & corporate-related moving

Price

$1.5k+46% vs typical furniture removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 36%Reasonable 56%Overpriced 3%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Local moving58$621–$1.6k
Senior moving35$478–$2.3k
Furniture assembly27—
Furniture disassembly25—
In-state moving23$1.1k–$2.9k
Moving-related packing20—
Furniture storage8—
Business & corporate-related moving8—

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