Stress-Free Auto Care logo
Stress-Free Auto Care
Mission Viejo, CA · 4.7★ (389)
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%18+6.3Reliability 15%28+4.2Craft & service 20%5+1Value 10%44+4.4Momentum 8%63+5Track record 7%98+6.9Accountability 5%88+4.4Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32
RankPosition by Experts Score among all companies we track in this category.#25
Typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).—
Bad jobsShare of reviews from the last 24 months that gave 1 or 2 stars.4%

Stress-Free Auto Care for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Oil change” · showing 20

★★★★★ Roberta · 2 months ago

Nice n cool inside while I waited for Opal, my 2016 Ford Firsta to have her oil changed. Jason checked me in quickly and explained in detail what needs to be done to keep her running well. They are awesome and that’s why I drive all the way from Dana Point to Mission Viejo!! Thanks guys Roberta and Opal

Reasonable priceOil change
★★★★★ Jodi · 2 months ago

I took my 2008 Highlander Hybrid in for an oil change expecting that I was going to need to dump some money into it for some repairs. I wasn’t wrong, but in the process, something was broken and they could have just told me that it WAS broken and that I would have to pay for the additional repair. Instead they…

Not sureTiresVehicle InspectionBrakes
★★★★★ Brianna · 4 months ago

I had an exceptional experience here. Grant was amazing and went above and beyond to make sure I was taken care of throughout the entire process. My car had a major oil leak and was losing oil quickly, which was very stressful, but he kept me informed every step of the way and made sure all of my questions were…

Great priceGeneral repairs & maintenanceVehicle InspectionOil change
★★★★★ Britt · Edited 5 months ago

Stress free as usual has done a great job!! Had a little noise and they took me right away and all is well !!Stress free is wonderful! Thank you for all of your hard work! Shout out to Jason for his work today and Danny who is wonderful!! Britt

Great priceGeneral repairs & maintenanceVehicle InspectionAuto maintenance
★★★★★ Kelleen · 6 months ago

Excellent at communicating with customer.

Reasonable priceAuto engine diagnosticBrakesOil change
★★★★★ Michael · Edited 6 months ago

I have taken several of my vehicles to Stress Free Auto Care in Mission Viejo. The staff there are very friendly and knowledgeable. They are fair in their prices and do excellent work. I wholeheartedly recommend them. They also give discounts to AAA and AARP members!

Not sureOil change
★★★★★ Claudiu · 7 months ago

Very professional, with great price-quality service.

Oil change
★★★★★ Jesse · 8 months ago

These guys went out of their way to help me in an issue with my car. They were clear with communication and gave me constant updates from start to finish. Their diagnosis was clear to read and had breakdowns with photos. Their pricing is fair and affordable. Hands down the best auto shop I’ve ever been to and they…

Reasonable priceElectrical repairGeneral repairs & maintenanceAuto engine diagnostic
★★★★★ Jacob · Edited 8 months ago

Grant was so friendly and easy to work with and get things set up and taken care of. He really listened and made the whole stressful experience a breeze. Alexander did a great job on the inspection and gave me a great idea of my cars condition. They weren’t pushy at all to recommend any unneeded fixes and helped me…

Great priceAuto maintenanceOil change
★★★★★ Scott · 8 months ago

Friendly professional service

Reasonable priceOil change
★★★★★ Angel · 8 months ago

Very content with the service.

Oil change
★★★★★ Adam · 8 months ago

The new manager made my wife feel completely safe and comfortable, which is hard to find at mechanic shops these days. I also spoke with him over the phone and he was extremely knowledgeable and honest. He clearly explained what our vehicle actually needed, what was urgent, and what could wait, which we really…

Great priceAir & cabin filter replacementAuto brake repairTire rotations
★★★★★ David · 9 months ago

Stress Free took over the shop we trusted. We're grateful the exceptional service and prices haven't changed.

Reasonable priceOil change
★★★★★ McKenna · 10 months ago

The reports are really thorough, and they do a great job. They highlighted what needed to be addressed immediately and what could wait, which helped me budget for repairs and new tires.

Great priceTiresWheel alignmentAuto maintenance
★★★★★ Sandra · Edited 10 months ago

You guys are good!!

Great priceTiresGeneral repairs & maintenanceTire rotations
★★★★★ Bruce · 11 months ago

Had another great experience at stress free Auto having my Volvos oil change, and maintenance. I recommend this place. Good work

Oil change
★★★★★ Matthew · a year ago

Honestly, paying for car maintenance and repairs is never fun, but I have nothing but great things to say about the service. I’ve gotten here on multiple occasions. Grant has been extremely helpful each time and they keep you updated, send you live pictures, explain what your car needs done and are fair and…

Reasonable priceGeneral repairs & maintenanceAuto brake repairVehicle safety inspection
★★★★★ Ashley · Edited a year ago

I have been taking my car to be serviced here for almost 3 years. The staff is very friendly, honest work, and always makes time to work on my vehicle.Shout out to Gran, great customer service.Offer Lyft to and from for service!!!! I won't take my car anywhere else.

Not sureAir & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance
★★★★★ Samantha · Edited a year ago

I called to make an appointment and from the start it was a smooth process and the gentleman I spoke to was very knowledgeable and respectful. Dropping off my car for the appointment was also easy and they had it done sooner than stated! They sent pictures, updates and there was no haggling on “extras”. They were…

Great priceGeneral repairs & maintenanceEngine repairOil change
★★★★★ Monet · a year ago

They were great - efficient and fast! I worked with Mike. He helped set up the appointment, made the entire experience smooth. His team even did a thorough check of my car and found things I wouldn’t have known and fixed at a reasonable cost. I usually go to Pep Boys but at Stress-Free the cost was significantly…

Great priceVehicle InspectionOil change

Show more oil change reviews (5 more) →

Why it scores 32How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%18+6.3Reliability 15%28+4.2Craft & service 20%5+1Value 10%44+4.4Momentum 8%63+5Track record 7%98+6.9Accountability 5%88+4.4Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

Satisfaction18
Reliability28
Craft & service5
Value44
Momentum63
Track record98
Accountability88

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