MOBILE AUTO MECHANICS · MISSION VIEJO, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%18+6.3Reliability 15%28+4.2Craft & service 20%5+1Value 10%44+4.4Momentum 8%63+5Track record 7%98+6.9Accountability 5%88+4.4Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%18+6.3Reliability 15%28+4.2Craft & service 20%5+1Value 10%44+4.4Momentum 8%63+5Track record 7%98+6.9Accountability 5%88+4.4Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCOREStress-Free Auto Care
Better than 17% of mobile auto mechanics · #25 of 30
4.7★389 Google reviewsGoogle star rating as shown on Google Maps.
4.82★last 12 monthsAverage stars on reviews from the last 12 months only.
4%1–2★ in 2 yrs (avg 3.4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
74%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Stress-Free Auto Care for body & trim
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 2 Google reviews tagged “Body & Trim”
Matt8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I took my 2018 BMW here for some repairs which were covered by my warranty. Mike and Grant were so helpful and nice during the whole process as my warranty company is not the easiest to deal with. They were able to help me get in contact with the warranty company for the repairs that were needed, and during the…
Great priceAuto body & trim repairGeneral repairs & maintenanceBody & Trim
YleniaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Rating only, no written review.
Body & Trim+ Punctuality+ Quality+ Professionalism
vs category
Blue = Stress-Free, grey = mobile auto mechanics average
Rating over time
Price
Not enough reviews with a price yet.
Great price 42%Reasonable 48%Overpriced 3%Not sure 7%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%18+6.3Reliability 15%28+4.2Craft & service 20%5+1Value 10%44+4.4Momentum 8%63+5Track record 7%98+6.9Accountability 5%88+4.4Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
18
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
28
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
5
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
44
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
63
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
98
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
88
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+6 / −0
Professionalism
+6 / −1
Responsiveness
+0 / −0
Punctuality
+5 / −0
Value
+6 / −0
