MOBILE AUTO MECHANICS · MISSION VIEJO, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%18+6.3Reliability 15%28+4.2Craft & service 20%5+1Value 10%44+4.4Momentum 8%63+5Track record 7%98+6.9Accountability 5%88+4.4Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%18+6.3Reliability 15%28+4.2Craft & service 20%5+1Value 10%44+4.4Momentum 8%63+5Track record 7%98+6.9Accountability 5%88+4.4Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCOREStress-Free Auto Care
Better than 17% of mobile auto mechanics · #25 of 30
4.7★389 Google reviewsGoogle star rating as shown on Google Maps.
4.82★last 12 monthsAverage stars on reviews from the last 12 months only.
4%1–2★ in 2 yrs (avg 3.4%)Share of reviews from the last 24 months that gave 1 or 2 stars.
74%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Stress-Free Auto Care for tire rotations
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Tire rotations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 3
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 3 Google reviews tagged “Tire rotations”
★★★★★ Adam · 8 months ago
The new manager made my wife feel completely safe and comfortable, which is hard to find at mechanic shops these days. I also spoke with him over the phone and he was extremely knowledgeable and honest. He clearly explained what our vehicle actually needed, what was urgent, and what could wait, which we really…
Great priceAir & cabin filter replacementAuto brake repairTire rotations
★★★★★ Sandra · Edited 10 months ago
You guys are good!!
Great priceTiresGeneral repairs & maintenanceTire rotations
★★★★★ Brianna · a year ago
Rating only, no written review.
Great priceGeneral repairs & maintenanceAuto engine diagnosticAuto brake repair
vs category
Blue = Stress-Free, grey = mobile auto mechanics average
Rating over time
Price
Not enough reviews with a price yet.
Great price 42%Reasonable 48%Overpriced 3%Not sure 7%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%18+6.3Reliability 15%28+4.2Craft & service 20%5+1Value 10%44+4.4Momentum 8%63+5Track record 7%98+6.9Accountability 5%88+4.4Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
18
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
28
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
5
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
44
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
63
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
98
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
88
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+6 / −0
Professionalism
+6 / −1
Responsiveness
+0 / −0
Punctuality
+5 / −0
Value
+6 / −0
