Analyzing 5,538,2295.5M ReviewsFor 15,05715.1K Experts

Experts Reviews · Company report
Stress-Free Auto Care logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%18+6.3Reliability 15%28+4.2Craft & service 20%5+1Value 10%44+4.4Momentum 8%63+5Track record 7%98+6.9Accountability 5%88+4.4Experts Score= 32Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.32SCORE

Stress-Free Auto Care

Mission Viejo, CA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 30 mobile auto mechanics · 4.7★ from 389 Google reviews

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Report card

Percentile vs other mobile auto mechanics (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and accountability; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Stress-Free Auto Care is better than 18% of mobile auto mechanics.F
18
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Stress-Free Auto Care is better than 28% of mobile auto mechanics.D
28
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Stress-Free Auto Care is better than 5% of mobile auto mechanics.F
5
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Stress-Free Auto Care is better than 44% of mobile auto mechanics.C
44
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Stress-Free Auto Care is better than 63% of mobile auto mechanics.B
63
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Stress-Free Auto Care is better than 98% of mobile auto mechanics.A
98
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Stress-Free Auto Care is better than 88% of mobile auto mechanics.A
88

Reviews for your job

Customers hired Stress-Free Auto Care for 8 kinds of job.

Stress-Free Auto Care for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 12
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Brakes”

Jodi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I took my 2008 Highlander Hybrid in for an oil change expecting that I was going to need to dump some money into it for some repairs. I wasn’t wrong, but in the process, something was broken and they could have just told me that it WAS broken and that I would have to pay for the additional repair. Instead they…

Not sureTiresVehicle InspectionBrakes
Chris10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

First time at this place after our mechanic sold the business and they were excellent! Definitely coming back. They live up to their name. I can do a lot of the work myself but go to a shop for bigger jobs I don’t have the room to do. I came in with a specific list of things I wanted done. They did a full inspection…

Reasonable priceAir & cabin filter replacementTiresSteering & suspension repair
Kelleen2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Excellent at communicating with customer.

Reasonable priceAuto engine diagnosticBrakesOil change
alexis6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Needed an emergency fix on my brakes and they were able to get me in asap, while being extremely helpful, friendly & communicative. They really live up to their name Stress Free, would definitely recommend

Reasonable priceAuto brake repairBrakes
JustinLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

HONEST. Timely and competitive rates. Thank you!

Brake service & repairBrakes+ Punctuality+ Quality+ Professionalism
Lee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Rating only, no written review.

Reasonable priceSteering & suspension repairWheel alignmentBrakes
Briannaa year ago★★★★★

Rating only, no written review.

Great priceGeneral repairs & maintenanceAuto engine diagnosticAuto brake repair

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 48%Overpriced 3%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Oil change25—
General repairs & maintenance19—
Vehicle Inspection12—
Auto maintenance8—
Tires8—
Auto engine diagnostic8—
Engine repair8—
Air & cabin filter replacement7—

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