Analyzing 8,518,4898.5M ReviewsFor 24,15924.2K Experts

Experts Reviews · Company report
Strickland Brothers 10 Minute Oil Change logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Strickland Brothers 10 Minute Oil Change

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 110 oil change services · 4.8★ from 1,293 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Strickland Brothers 10 Minute Oil Change is better than 84% of oil change services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Strickland Brothers 10 Minute Oil Change is better than 85% of oil change services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Strickland Brothers 10 Minute Oil Change is better than 97% of oil change services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Strickland Brothers 10 Minute Oil Change is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Strickland Brothers 10 Minute Oil Change is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Strickland Brothers 10 Minute Oil Change is better than 100% of oil change services.A
100

Reviews for your job

Customers hired Strickland Brothers 10 Minute Oil Change for 8 kinds of job.

Strickland Brothers 10 Minute Oil Change for air & cabin filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.141
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.93
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Air & cabin filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 141 Google reviews tagged “Air & cabin filter replacement” · showing 20

Kiya10 hours ago★★★★★

Love the service men! They always make surw i know what they are doing and why they are done it. They are friendly and knowledgeable.

Great priceAir & cabin filter replacementOil change
mallory8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

always a great service at every location!

Air & cabin filter replacementOil change
Patti4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very please with the guy service very helpful and friendly

Reasonable priceAir & cabin filter replacementOil change
DerekLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andrew and his team were amazing. It took about 11 mins because they were kind enough to explain everything to me. My car has an oil leak and we were told we could get a stabilizer. This car has had a leak since we bought it but we don't know where it's coming from and can't afford a whole new oil pan, so they told…

Great priceAir & cabin filter replacementOil change
Tyler3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great job. In and out pretty quick. Also informed me and Let me know I had an oil leak and where it was coming from 👍🏻recommend these guys

Reasonable priceAir & cabin filter replacementOil change
Dinah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Not only were the men friendly and welcoming and efficient, Andrew went to great lengths to explain the various oil options and evaluate in terms of my car’s age and mileage. Also they checked the air filter without my asking, and it certainly needed replacement too! Great, quick experience!

Great priceAir & cabin filter replacementOil change
Papa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Friendly service and they got me out of there very quickly, best oil change I’ve ever gotten

Great priceAir & cabin filter replacementOil change
Rebecca6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The guys were very polite and professional. Quick service! Will definitely go back again

Reasonable priceAir & cabin filter replacementOil change
Lindsay6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Polite employees. Efficient service. No BS. Always a good experience at this location!

Reasonable priceOil change+ Punctuality+ Professionalism+ Value
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always good service

Reasonable priceAir & cabin filter replacementOil change
kim8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I think the crew they have here is awesome and always willing to help. I wouldn’t take my car anywhere else.

Not sureAir & cabin filter replacementOil change
GailLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great place for oil change. Guys were very thorough abd professional will be back

Air & cabin filter replacementOil change+ Quality+ Professionalism
Dovie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Was looking for a good place to get my oil change and came across this company. They did an amazing job. I was able to get my air filter changed and new windshield wiper also. Thank you so much guys. I will be back

Reasonable priceAir & cabin filter replacementOil change
DellaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very pleasant people. Not pushy changed yearly engine and air conditioning filter. Great oil change.

Reasonable priceAir & cabin filter replacementOil change
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

👍

Great priceAir & cabin filter replacementOil change
CharmainLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Strickland Brothers on Poplar Level Rd is the only place I get my oil changed! Staff are friendly and very sufficient!

Reasonable priceOil change
Cristi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Fast and efficient. Friendly service.

Air & cabin filter replacement
Steven6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

They were quick and efficient with my oil change and they even put air in my tires liked I asked them to do. I was in there about 10 to 15 minutes for them to do everything I needed done today.

Great priceAir & cabin filter replacement
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★

I returned to Strickland this past January to get an oil change. It had been 7 months since my last oil change and I was just over 5k miles on synthetic oil. I was sitting at a little over 49k miles at the time. The service member looked at my sticker and told me I had 7k more miles before my next suggested oil…

Customer photo from Mark's reviewCustomer photo from Mark's review
Air & cabin filter replacementOil changeService not listed
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Awesome people & all around great place to take your car ! I've been taking all my cars here for years, Will always 100% recommend !

Great priceAir & cabin filter replacementOil change

Show more air & cabin filter replacement reviews (121 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 58%Overpriced 4%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Oil change676—
Air & cabin filter replacement138—
Tires63—
Auto engine diagnostic12—
Electrical4—
Body & Trim3—
Air conditioning3—
Battery3—

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