How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREStrickland Brothers 10 Minute Oil Change
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 110 oil change services · 4.8★ from 1,293 Google reviews
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Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.
Reviews for your job
Customers hired Strickland Brothers 10 Minute Oil Change for 8 kinds of job.
Strickland Brothers 10 Minute Oil Change for oil change
Clear ✕All 676 Google reviews tagged “Oil change” · showing 500
Love the service men! They always make surw i know what they are doing and why they are done it. They are friendly and knowledgeable.
They are always so nice & fast!
always a great service at every location!
Friendly, fast, great bunch of guy's
Quick and efficient service. Very friendly and helpful technicians.
Everyone there was friendly and very helpful. They did an excellent job.
Polite, friendly and professional
Great experience. Was in from out of town and had dropped family off at Mega Caverns, so whipped here for an oil change. Great guys.
Austin and Reginald were very kind and efficient. Love this place!
Quick, easy and painless! Got my oil changed swiftly and I couldn't ask for more than that! Thanks! ♡
Quick, easy, gave me a little water bottle for waiting; Got to chill out for most of it.
Soft spoken, polite, very helpful but not pushy employees. Hard working guys. Thank u
Fast, friendly and very detailed on the service. I will use them from now on.
A tech torqued on my oil filter so tight I ended up having to buy a new wrench and tweaked my wrist to get the thing off. Called the location 4 times trying to get a hold of a real person and each time I was hung up on. Avoid this location at all costs.
Always fast and they always do a great job. I only come to Strickland Brothers.
They was very polite and answered all the questions I had, took good care of my car, they was so very nice
Very please with the guy service very helpful and friendly
Professional and thorough. Highly recommend!
Those guys are great and fast like the service a lot Thanks you guys keep up the good work
Always amazing, quick service. Highly recommend!
Great, and courteous service
Great crew, quick, efficient and professional!
Charge me full price for my oil change even though I brought in my own filter
These guys always take care of me. If they can do what I need they let me know why and what I need to do. Friendly fast and honest.
Austin brought out cold water while we were waiting in line which was a nice touch! Place was very busy but they didn't slack on service, I will be back!
It was my first time here. My experience was really good. They had me in and out within 15 minutes. The staff was really friendly and informative. A little bit pricey, but it’s well worth it because they saved me time from taking my truck to the dealership for an oil change, I will definitely be coming back.
LIKE ALWAYS GREAT SERVICE 👍 👌
Andrew and his team were amazing. It took about 11 mins because they were kind enough to explain everything to me. My car has an oil leak and we were told we could get a stabilizer. This car has had a leak since we bought it but we don't know where it's coming from and can't afford a whole new oil pan, so they told…
Corey & Drew did a great job with their service of the car as well as helping answer FAQ
Sweetest, kindest gentlemen ever. Showed me another problem to tell mechanic under the hood. I have 2 cars. They will service both going forward.
Great job. In and out pretty quick. Also informed me and Let me know I had an oil leak and where it was coming from 👍🏻recommend these guys
Excellent service. Quick and efficient. They let me know some important key things I needed to know about the car. Honest and very professional. I will definitely be back!
Great experience Darius changed our oil and he had us laughing the whole time and the manager and it was just a great time getting oil change it was fast cheap and convenient will definitely be back there every time I need my oil changed.
Not only were the men friendly and welcoming and efficient, Andrew went to great lengths to explain the various oil options and evaluate in terms of my car’s age and mileage. Also they checked the air filter without my asking, and it certainly needed replacement too! Great, quick experience!
Hey , the young men were great and very friendly ! Great job - good salemen & the price was great ! See you in 3 months ! Mr Scott
Great, friendly service. So fast and efficient.
Strickland Brothers would lose customers if they ever let Andrew go! My family and friends only trust him to conduct oil changes on our vehicles. He explains every progress and answers all questions. He has been at several locations and we follow him to all of them. Excellent employee! Thank you!
Great friendly faces, great customer service, great price. Would definitely recommend
They were very polite, professional and quick. Great service !
Quick and courteous.
Everything was great! Super fast and friendly staff.
Andrew F at Poplar Level was super helpful! He explained the different kinds of oil they offered and was patient with me while I asked questions. The water bottle and air freshener were nice touches as well! 😄
Another wonderful visit to Strickland Brothers. Andrew, Reggie, and Austin did an outstanding job! They got me in and out in about ten minutes and did an extremely thorough job in respectfully explaining all concerns and addressing my questions. Very fast, friendly, and professional team! Honest with the feedback…
I love Strickland Brothers oil change. They are fast, friendly, and great price!!! They even put in my broken headlight absolutely free!!! They have enough locations that you wouldn't have to travel very far from work/home. Try Strickland Brothers you won't regret it.
Friendly service and they got me out of there very quickly, best oil change I’ve ever gotten
Quick, efficient,courteous,polite, friendly, got the job done reasonable price.. What more can u ask
Technicians were efficient and super polite.
I attended the Strickland Brothers on Popular level rd! Arnez and the crew were very polite! I like coming to this location.
Truly was a 10 minute oil change! Both gentlemen were very nice, even offered me a bottle of water while I was waiting.
Great service
James always offers the best customer service!
The guys were very polite and professional. Quick service! Will definitely go back again
Thank you.
everyone was very professional and gave good service.
Polite employees. Efficient service. No BS. Always a good experience at this location!
Always good service
The service and people were great. Got me in and out in no time. I appreciate it.
Great fast service. Nice employee's.
Came in after work and they got promptly to work on my car. The experience was customer friendly and quick, and very thorough. Gonna get my oil changed from here from now on.
Team Was Courteous And Knowledgeable Even In 105 Degrees.
These are my go to guys. They are so honest! James and Reggie took great care of me.
Always professional and kind. They are the best.
Excellent service friendly fast efficiency
I think the crew they have here is awesome and always willing to help. I wouldn’t take my car anywhere else.
NEVER AGAIN! i went here a few times and never had any issues. i went back to get an oil change and i was right at the mileage that it was due. I pulled in and it was hot and i could tell the main guy was not feeling it. he was like youre right at the mileage however, you can technically go over 1000 more, so no…
These guys are very professional and did an outstanding job. They treat veterans with exceptional service AND we get a 25% discount. I was in and out of there in no time at all and never had to get out of my car. If you are in the Popular Level area drop in and let them drop your oil and refill it with high-quality…
Great place for oil change. Guys were very thorough abd professional will be back
Always quick and great at helping. If you need your oil changed I highly recommend them
They did a great job here at the Poplar Level location. Austin Chris and Corey were all awesome. They were efficient, courteous, helpful and got me in and out quickly, which is what you always want with an oil change.
Good, quick friendly service.
The nicest team ever! So quick too! 10/10 experience!(:
Was looking for a good place to get my oil change and came across this company. They did an amazing job. I was able to get my air filter changed and new windshield wiper also. Thank you so much guys. I will be back
Great service and super fast
Always quick, friendly; helpful and through!
Super friendly staff. It was indeed a 10 minute oil change as stated. They checked all the fluids and tire pressure. They can even offer wiper blades and air filters as well if needed. I also got got to use a $25 off coupon which was a drastic price cut in my mind. I would recommend this company for anyone looking…
The staff is always super friendly greeting me with a bottle of water.
Quick and easy. Great service.
Very pleasant people. Not pushy changed yearly engine and air conditioning filter. Great oil change.
MAY Update: Stopped in for a scheduled oil change and enjoyed the same Great service! Austin Reggie and Chris Worked as a team to replace the oil, the air filter as predicted on the last visit and new wipers. Always impressed by the speed friendly and professional service. Thanks Team! UPDATE: Back for another…
Always so nice and explain everything super well!
Very professional, kind, and courteous
The guys were really friendly and did a great job
Super quick. Really good military discount. Friendly staff. Didn’t try to upsell me.
very professional quick and courteous highly recommended
They did a great job. They were polite and helpful. They were everything you would expect in customer service.
The new crew at The Strickland Brothers on Poplar Level Rd Louisville,KY is the reason for the 4 stars.It would be 5 as I was told by the GM he had to clear house.This is my 3rd oil change with them.They all went smoothly and quickly except the 2nd oil change.They appeared to draw my attention in conversation so I…
These guys are friendly, explain everything very well, and had me in and out in about 10 minutes. Best oil change service in Louisville, and I will be back in 3,000 miles!
Fast and easy. The oil changes aren’t cheap (is anything anymore?) but they’re always professional.
👍
Strickland Brothers on Poplar Level Rd is the only place I get my oil changed! Staff are friendly and very sufficient!
Very prompt and professional. They take their time explaining everything. Bring things to your attention that you are unaware of. Highly recommend their services.
It was an amazing experience with a knowledgeable crew that didn't take long at all
Quick service and polite staff
Very friendly, professional attendants and good service!
The folks that work here are super friendly and helpful. Been going to this location for regular oil changes for a few years now and they don't disappoint! They're always happy to look at something extra if you need them to. Reasonable prices and coupons on their website make it even better! I've never waited more…
Great service as always and a very speed oil change.
The techs were super friendly. Highly recommend.
This place isn’t very good! They wanna charge over $100 for an oil change & the workers aren’t very professional. 3/10
Great customer service
Quick, affordable, and friendly service
I returned to Strickland this past January to get an oil change. It had been 7 months since my last oil change and I was just over 5k miles on synthetic oil. I was sitting at a little over 49k miles at the time. The service member looked at my sticker and told me I had 7k more miles before my next suggested oil…
Always quick, great price and knowledgeable technicians.
Very professional, great service
Awesome!
The fellas were professional and quick, told me I needed an oil flush (I definitely did) told me my wipers were dry rotted (they definitely were) checked my lights out and checked my air filters, without being too pushy about replacing them. They also checked my tire pressures and filled them, at no charge before I…
Been coming here for years. They know what they’re doing and don’t try to up sell you
The guys were great. I was greeted with a bottle of water. They were professional and quick. I was given an air freshener before I left. I will recommend others to your shops. 3/13/26: went back to the same location and different people were there but they were great and provided outstanding service. The coupons…
Austin and James did an amazing job! Super sweet and quick!
Staff is always friendly and fast, I’ve been using them since they opened.
This is the only place I get my Oil changed really nice people and great place.
I had a great experience. My go-to oil change spot from here on out.
Went at 10am on a Saturday morning and was in a bay immediately. Quick, friendly, professional—explained my options without any strong upselling, and got me out and on the road in twenty minutes (they did an engine cleaning and oil change) for a very reasonable price. Great staff and a great experience—can definitely recommend location #20.
Extremely sweet and sufficient! Will continue to go back! Thanks.
I really appreciate the honesty of the employee because with me, that goes a long way. I will continue to have my oil change at Strickland Brothers
The guys always go above and beyond to give excellent service. I would recommend this location to anyone.
Awesome people & all around great place to take your car ! I've been taking all my cars here for years, Will always 100% recommend !
Love this place. Great customer service. Approached car with free water. Left with a free air freshener. Kind during entirety of oil change. Short wait.
I went to get an oil change, as a normal person does. Everything is going good, I tell one guy don’t put anything in my car, including windshield wiper fluid. He tells me he already had put it in and tells me he’s gonna get it taken out. Then asked me to fill my tires as if I didn’t just say don’t do anything to my…
Thorough, friendly and honest--I'll be back!
This Strickland Brothers location was awesome! Chris and James were very helpful. I dont live on this side of the water but if I am over here I will go out of my way to make sure I go here.
Quick and informed!!!
These guys were great. Quick, thorough and friendly. Highly recommend and will be returning for all my future oil changes.
Always a quick and easy experience. On more than one occasion, they’ve let me know I could top my oil off (for free!) instead of doing the full service. Never feel pushy about upsells, and always super nice and friendly.
Love these guys, never any pressure to sell you stuff you don't need. Also today one of them noticed my windshield was smudged, found the problem with the fluid and showed me how to fix it. Honest, hardworking staff. I trust them, and I trust no man🤣
Always a pleasant experience!
Great service!
Great crew! Very thorough!
Guys are great (Austin and James)! Thank y’all for being great and helpful!
Great service in and out with no issues. Everyone was super friendly. I will definitely be back.
Love these guys... started getting my cars serviced here in 2010 and have always received great service and advice.
Quick and high quality service! A nice experience with friendly employees and had no issues answering any questions we had.
The guys there are so nice and get my oil change done in a fast time.
Friendly, organized, professional
I only use Strickland Brothers. The techs are efficient and knowledgeable. They did what I asked and then some; above and beyond service. I highly recommend Strickland!
Very respectful! Awesome service!
Quality quick work always.
Quick and painless, good work
I live in the Highlands and thought I'd breeze through the "close-by" Valvoline for an oil change. The line (more from a lack of choices in the area than quality of service...nothing against Valvoline) was 6-8 vehicles. I did a quick search for oil change places near me. Strickland Bros oil change popped up. About…
As always, they were fast. efficient and friendly. Always a good experience!
Very nice and polite
Great service and was very timely. Great experience
Professional and friendly staff. No wait. Service was quick and thorough . He reset my maintenance due warning light and checked my air filter. Had a coupon that was used without hassle. Overall a very good experience.
everyone was super helpful, austin, chris, and reggie were awesome
They are the perfect blend of small shop vibe that’s honest and professional. They’re the best! Amazing service every single time.
The 2 young men who assisted me were super nice and very helpful.
They over charge me I supplied my own oil and oil filter and they still charged me 57 dollars I will be going back to Valvoline at least Valvoline send you coupons Strickland brothers shouldn't charge 57 dollars for label on a oil change
Always great. No pressure to upsell, they know what I want and only offer services I actually need. They do a great job every time! This time was oil change plus headlight replacement. Great job guys!
Great location! Always quick, professional, and respectful. Also love that the company is so committed to serving veterans with a big discount. Will never go anywhere else.
best team and service. thank you!
Much better than "Vavoline"
Very professional. Fast service! Not pushy on recommendations at all. I will be back.
I was pleased with the service and the men who serviced my vehicle.
Courteous workers. Fast service. Reasonable price. I'm a regular customer.
Love this place. The employees are always so nice and helpful. They even fix my headlights which I didn’t know they did till I asked. Perfect for me being a Lyft driver!!
The service technicians were very friendly, professional, and precise. Quality service. I used to go to the high-priced Honda dealership for service because I generally don't trust most of the car repair & service locations that I pass on the streets. Very bad and costly experiences in the past. My anxiety calmed…
The Best Service & hard working gentleman, so very polite & friendly. I love the service and personality of the guys at Poplar Level Rd facility. I have been using them since they opened and wouldn’t go anywhere else for oil change and they inspect several areas of your vehicle. Should definitely check out Strickland Brothers on Poplar Level Road.
Pulled right in and got started. Was offered a bottle of water immediately and was treated kindly. Up charges were offered, but not pressured at all. Highly recommended and plan on coming back for my next oil change.
The employees were very knowledgeable and kind The service was quick. I think they did a great job. I will definitely be going back there again.
Great place and great service always
They do a good job and they are very nice. I take my car here anytime I need to get my oil changed
They were great. Very knowledgeable and price was great. Fast service by a bunch of great guys.
Chris made sure I got everything taken care of I needed and always so friendly !
They were very helpful and quick and extremely informative and careful. I had a very good experience and will be back!
Excellent service. Will be back.
It was very fast and professional.You will never find a better way to get your vehicle serviced. I have been using Strickland Brothers for 15 years and never had a problem with the service they offer. Pat the Manager of the Preston Highway store has been a very good friend of mine since we met and has NEVER…
Very friendly staff. Quick. Always go during my lunch and I am out quickly and they listen to my questions and tell me everything they have checked. I also went in there today because my tires pressure all said low. I was going to get an oil change early so that they could check the tires and fluids but they…
Chris and his crew were great! I was in and out. I’ll be back.
Quick, super friendly, & helpful!! Will come again.
absolutely wonderful experience!! everyone was so nice, and the oil change was so fast! wonderful customer service! 100% go here and give them your business!!
This Strickland Brothers location is so efficient and friendly! It makes getting my oil changed so easy.
Who knew that I would enjoy getting my oil changed?!? I had been putting it off but finally went to the location on Poplar Level Rd. Chris and his whole crew were fantastic! They treated me like family, took such good care of Loretta( my 2010 Land Rover, that most people absolutely hate to work on). The whole…
5 stars always in and out quickly wonderful service would recommend to everyone
I guess I’m confused- An oil change is just oil ? no more filter- The center charged for oil filter on top of oil change plus - shop fees and supplies. Then I asked about using synthetic Valvoline oil Because that what I have been using in the vehicle. - the tech said no problem used oil from bulk gun which I asked…
Great customer service. They serviced my entire vehicle, told me other things that I needed done that I didn't even know about. They are truly a 10 minute oil change service, they had me in and out in under 10 minutes.
Fast, thorough and very friendly. Answered any question I had. This is definitely my go to place for my auto care needs. Plus I was able to have my car serviced after my work hours. 5 stars and a thumbs up guys!!
The guys were very efficient and took really good care of my vehicle needs. Thanks
Friendly employees who seemed very competent and knowledgeable. They very much seemed to have an efficient system with solid communication that made me feel like they were taking measures to complete the job properly. There was a slight wait behind a couple cars, but my oil change itself was quick, and the price…
Very nice. No pressure to buy
So, I’ve been going to Strickland Brothers for years. Usually it’s just been for an oil change and changing my air filter, but recently I needed some extra help. 2-3 weeks ago, I stopped in and James and Austin were there to help me with my oil change. While there, they found that the drain plug was cracked — they…
Very professional, very polite, very efficient.
Polite professional service / I love getting a coupon to remind me it's time for some car upkeep! Replaced wipers, filters and even recommended a shop for a different repair. Honest people are always appreciated
Always so friendly and helpful! It’s refreshing to have a business run by someone like Chris who wants to help customers however he can. They even helped fix our loose tire well without any additional charge. We will be loyal customers.
They always do a great job. Quick, friendly, and helpful
Better than anyone around every time! Quickest and best staff
Excellent, fast service! They recommended additional services that i needed but didn't even think about...who knew there was an air filter for the air inside the car? Mine was growing colonies of things...I didn't even know I had such a filter!
They were fast, polite, and knowledgeable.
Always love coming here to get my oil change. Im in& out in 10 minutes, the guys are always so nice & helpful. They give you a water & a air freshener. I used to be a valvoline customer but switched to strickland brothers & beyond happy with the switch!! I also never leave reviews but i had to with them lol.
Fast, friendly, and helpful as always!
Super fast and great service! All the staff is super nice and work efficiently.
Efficient, friendly service.
Got right in and out. not a ton of upsell-y questions like the other guys, very courteous, free air freshener, which was a nice touch! I will definitely be back! Note: this location does not rotate tires, though I do think the Strickland Brothers website says it does? Just make sure that’s ok! Also, always look for coupons on their website first :)
They always do a good job! They’re friendly and efficient!
James & Gage were absolutely phenomenal! Please give this gentlemen raises. They take care of customers with excellence and glee.
I was trying to get my oil changed today, and because I was misremembering the kind of oil that I buy, I was trying to get a product that was more expensive than what I normally buy - and which was also not right for my vehicle based on my usage. And can you believe this?! They would not sell it to me. Instead, they…
Very easy to work with. I get coupons from them so it’s helpful to save that little bit of money. I’ve gone there for my last couple of oil changes and have no issues.
Great service and fast for just two guys and frequent cars pulling up
Very efficient Very happy
fast and friendly ...Great work guys!!!
The guys were nice, offered coupons, were honest about what was needed and didn’t try and get me to buy anything. They were fast AND GAVE ME A CAR FRESHENER. Oh, and they didn’t judge me for the inside of the inside of my car! 😳 #soccermom! #liveoutofmycar
Austin, Gage and James absolutely rock.
Great fast service! Very friendly!
This place has outstanding customer service! They are fast, efficient and professional. They explained everything they were doing throughly, and didn’t try to upsell me on all the extras. They even handed me a cold water while I waited, and an air freshener for my vehicle upon checkout. To top it all off, they give…
Friendly service, In and Out in 15 minutes, no wait, very recommendable.
The workers made me feel at home! On an oil change!! They offered me a bottled water and an air freshener! Superb service and they answered all of my questions. They even told me ways to have a discount that day.
Kind techs, got water :) quick and efficient even towards end of day. Always great service and my car feels better too!
Chris and Austin were great to work with! Had me in and out quick! Highly recommend this location!!
Strickland Brothers is always very pleasant and efficient and fast. Never found anything other than excellence.
Absolutely top notch! They do great work and don’t push on upsells. They offer the services you actually need!
They were fast, friendly and fair!
Fast and excellent service!!
Great guys and service
Wonderful service!
Andrew and Austin were very nice and took good care of the issue I am having. They offer great service. They are always very friendly and fast. Love the coupons too!
These guys are thorough, fast and conscientious. I always trust them.
very fast service and very professional, excellent experience!
I wouldn’t go anywhere else. 5* service every time, don’t try to sell you a bunch of extras you don’t need. I will never go back to Valvoline or any like place again.
This is the only place my family goes. My mom even drives from Michigan to get oil changes here. The staff are always kind and friendly. They take great care of us, keep our car running well. Every person who’s helped us has been fantastic. The service is fast and professional and they do a great job. I highly recommend using this location!
Great service- went above and beyond. Would definitely go there again!
Good job
Everyone was very nice and professional!
Awesomeness job quick service and very polite especially for women! Thank you guys
Very friendly! They are quick and easy, offering great prices and great service ! Highly recommend!! Customer service is amazing and they are always so nice and helpful :)
Super nice guys! Saw a small oil leak from one of the gaskets let me know about showed me where it was and the concerns about. Will get my oil changes there every time
It was good as always they were very helpful of informing me what they were doing!
The servicemen were very friendly and knowledgeable. They did not try to upsell anything. They performed the service I came for and I will be returning.
Always professional!
All WAYS GREAT SERVICE AND PEOPLE 👍
I had a wonderful experience! Thank you guys!
Chris was great! Very efficient! Great experience!
Getting top-notch treatment for my car's maintenance requirements. They always provide superior care, exceeding expectations, and I never feel like I'm being scammed for being a female with limited car knowledge. Very grateful for their services!
The only place I get my oil changed at. Tony and the crew are always professional and know what they are doing.
The service is great and the guys are super friendly. I was a bit concerned the one guy didn’t know the difference between the oil changes they offer, they offer 3. I depend on professional help and I picked the middle tier. Super quick and nice
In and out. I wish they would have told me about military discount. Discovered the discount on the receipt afterwards.
Love this location! My family has been going here for years. They always go above and beyond to make sure we are taken care of!
The attendant was very friendly, their service was quick and efficient. A little bit pricier than big competitors but not too much.
Fast but to get that last star I needed the assurance of tires aired up all fluids clear and just confirmation as I had to ask what was good to go or was low
I stumbled upon this place and now it is where I go each time to get my oil changed. It isn’t the closest to my house, but the staff are all really great. They are timely, communicative and welcoming. Daniel and Pat were there this week and were incredibly helpful. I know that my car is in good hands.
Best service I’ve ever had!! Highly recommend!
great service, first time there
First time at Strickland Brothers and I was very pleased. Pat was great at explaining everything he was doing, showed me new parts that were being replaced, as well as the new oil level. I enjoyed that I could stay in my car, asked if I wanted water, and asked how the quality of service was if improvement was…
Great service, honest technicians
My dudes were great! Super helpful seriously poplar level rd best place I’ve ever used and crew were rad. Never going anywhere else from here on out!
Fast and friendly been twice so far and both times have been awesome
Great service! Very friendly staff as well as informative. Will be back.
I asked for air in my tire which they didn’t do, and they usually help you reset things on your dash if it’s blinking for a new oil change which he didn’t do either. I have been using them for 5 years and this is my first negative experience. Plus the gentleman was not friendly or asked if there was anything else I needed.
Amazing customer service!
Customer service was great friendly and very helpful I’ll definitely continue to get my oil changed here thank you for the quick friendly professional service
Went for oil change 9/1 and they didn’t fasten my skid plate back after oil change. Next day driving to Florida it comes undone and slides loose on highway causing damage to my car and could have caused a large wreck. Now I can’t get them to even answer phone
These guys are always very nice and helpful.
Fast and great customer service!
Always quick, friendly, and helpful. Prices are very competitive. They don't try to sell me new air filter every single time I come in, which is change of pace from most quick oil change places.
The service is great! Always disappointed that they only have the oil my car takes in full synthetic, so $$.
They are so professional, kind & quick! Always honest and fair priced! I initially tried them because my last name is the same 😆, but now I will never go anywhere else! Love the staff and service! Thank You!
Service was fast, efficient, and informative. He added windshield washer fluid and I was happy to know if I ever needed to change my windshield wipers I could come back without needing any other service. Overall pleasant experience and will return again!
This is the second Strickland Brothers location I’ve been to, and both experiences were fantastic. Quick service, polite & professional people. Price is reasonable.
Staff was courteous and efficient. Would be 5 stars but there was nobody guiding me out of the bay. I know it’s just “go straight” but I don’t know if I’m gonna roll over a loose tool or something.
My visit was acceptional and efficient! Pleasant staff and easy to talk , and answered any questions I had. Highly recommend 👌
Great group workers, quick.
They’re quick and they don’t push up sells
Short to no wait and Very friendly and attentive staff. Definitely will go back.
Fastest oil change I’ve ever gotten. Everyone was friendly I will be back.
Great employees and quick oil change!
Fast, and friendly service…did oil change and checked all fluids and tire pressure.
They were pretty fast on changing my oil and the wait to get it change was lesser than 15 minutes
Fast friendly and convenient from work which is Norton healthcare and I'm able to use my discount.
Fast and friendly service. These guys are always polite and expedient.
Best oil change in Louisville! Fast and affordable, perfect experience
The guy was super helpful. Checked everything. Gave me free tire air caps that I was missing. Did not push the more expensive synthetic option on me but offered it and explained the difference Literally the best car service experience I have had in my entire life. 10/10
I was in need of an oil change, but dreaded going to either of the other 2 choices on Dixie Highway. Both make me feel I need to be on defense all the time. They use fast talking slick scripted sales pitches for every service they offer. At SB, I felt none of that. Of course they offer upsells when they should, but…
The guys here are very helpful, honest and thorough. I've had a good experience everytime and have never had to wait in line.
Great, fast, professional service! They always do a great job and the wait is short because they’re so fast. Convenient location and reasonable prices.
Phenomenal service from start to finish. Thank you to Daniel and Pat for taking good care of me and Gloria the Fiesta! We are now lifelong customers.
This is an updated review. The cost has risen over 25% in the last year. Over priced. This is a mixed review. The staff who did the oil change were very nice and did a thorough job. They check the air pressure in my tires, checked my air filter, and did a nice timely job in changing the oil. However, be careful…
Great
Staff was very friendly and informative about what was best oil for my vehicle. They were short staffed and handled the customers promptly without feeling rushed on the service they provided. Great staff.
The guy check all my fluids. Also aired all my tires up. Recommended the best option for oil price for my car. Also found a problem with my car with a leak that I've been looking for. The guy recommended the best option to fix the leak without spending a lot of money rn. Plus gave me a 10 dollars off on my purchase…
Super friendly, helpful guys worked on my car. Way quicker than valvoline even though they had less staff! Only ever going here from now on.
Fantastic service with a knowledgeable crew. Will definitely go back to Popular level location.
Great service and staff was very friendly
The workers there were very friendly and helpful! I was in and out in less than 10 minutes!
Provided excellent customer service, quick and efficient!!! They were very friendly and professional as well. I will definitely be back. Thank you!
Been going to The Strickland Bros. for almost a year now for my oil changes upon the recommendation of a close friend… they have yet to disappoint!! I’ve never felt over charged for the services they provide, I’m in and out and they are always very friendly and forthcoming to answer any questions I may have.
Went on a Monday morning and my oil change literally took less than 15 minutes!!! The guys were friendly and helpful! I was a first time customer but it won’t be my last visit!!
The people here care about you and work hard. They get you in and out and check your oil and so much more. They dont upsell anything unless you actually need it, emphasis on need. They keep it real and honest. Great prices, great people, great haste in the process. This place is infinitely better than valvoline and i wish i could give it more than 5 stars
Patrick and Daniel were great and friendly! Didn’t press BS services and really seemed to care about getting things done with quality and efficiently.
Always try to go as close to home for the neighborhood feeling the Young Folks are work there young men and young lady were very accommodating even the fellow from across the river I'm just teasing they were all very very good at their job made me feel at home welcome and very family atmosphere will be back thank you for the experience.
I come here all the time, I started because it’s where my boss told me to take our work trucks, I also take my grandmas car there, and I go there myself. They’re quick, professional, and go the extra mile, and really it’s been a lot of the same crew members working there, which is always nice because you know…
Very fast, friendly service. They don’t pressure
The oil change was quick and they did great work. The staff is very friendly and personable, from conversations to showing me how to reset the oil life reader on my dash. I’ll be back when the time comes!
I had a terrific experience with the staff at Strickland Brothers Minute Oil Change! I was in and out within 10 to 15 minutes. Everyone was super friendly and they did not try to upsell me. They even offered me a bottle of water. Will definitely return.
Extremely kind and friendly staff. They do not overcharge. Daniel, Pat, Zach and Jamal are all a pleasure to do business with and make you feel comfortable and they are trustworthy. I love this place and these guys.
The exact opposite of a Valvoline instant oil change....fast, friendly, reasonably priced and excited to return!
I’ve been to this Strickland Brothers location my last 3 oil changes and have always had a great experience! Great, fast/efficient service, kind people, and while they do their job with upselling- they’re not at all pushy and only suggest what you actually need. I’ve gotten windshield wiper replacements and bulb…
This was my first time coming to Strickland Brothers after a recommendation from a coworker (new to the area). There was no wait whatsoever even though it was a Saturday. Ashley, Tony, and Daniel went completely above & beyond! Not only were they friendly and welcoming to a first-timer, but they also noticed…
I forgot his name but I love it. In and out. Everyone was so sweet and nice
I brought my own oil and filter, service was very fast, friendly, and excellent. I would recommend this place!
Very good
Very professional got me in and out quickly
I had outstanding services here! Daniel and Tony checked out my entire car and helped me get the services I needed— and they gave me plenty of discounts! Definitely cheaper and better services than Valvoline.
Friendly fast staff. Did a great job
Awesome service!! Highly recommended!!
Fast and cheaper prices than other shops
The fellas were professional and when I had a bit of a wait they explained what was going on and we’re very courteous.
Always friendly, professional, and efficient.
These guys were friendly and professional. I'll always go back.
Did a good job.
Great and quick service. Patrick on Poplar Level was great as always. Will go there as long as he is there.
They were very kind. The oil change was quick and they weren’t too pushy with upselling. As a woman I felt very comfortable and will come back for my next oil change
This is where I always for oil changes. Very fast and friendly.
I was in and out in under 9 minutes. This company is true to their word. Great service and hospitality
The staff provided great customer service in a timely manner!! I definitely recommend their service!
Quick and convenient service! No complaints here.
They were very nice, quality and speedy work. They even noticed I was missing a cap on my valve stem and put a new one on at no charge. They will now be my go to.
Great job in just minutes!
The people are nice . I just ran into a issue with my oil change . The fluids was not topped off like they said that it was . My car stopped running shortly after my oil change . A manager came and checked on me because it stopped on the side of the road . He told me I could come back however they could have…
This was my third time going to get an oil change at strickland. I normally pay $70 for an oil change but the guy told me I needed a quart of another oil that was $20 for one quarter. I know it's my fault probably for not knowing about oil but I think because I was a female he took advantage of the situation and…
Quick, outstanding service
Very quick and excellent customer service.
I appreciate how convenient and quick they were but also answered any questions I had.
Great service, good people.
They aren’t joking when they say 10 minute oil change! I was in and out quickly, they were so kind and friendly and offered a water while I waited! You don’t even have to step out of your vehicle. I highly recommend Strickland Brothers!!! I don’t take my car anywhere else.
I have had only good experiences getting my oil changed here. They are professional and fast.
Great service
Super fast super friendly. No line.
Patrick helped me with my oil change, bulb light replacement and air filter change. He was very helpful, nice, and informative on what I needed, and what I could wait on. I had a great experience and will definitely be going back for future services!
They were great, I was actually looking for a valvoline and my gps took me to Strickland brothers, which I was very happy with my service, they were super nice and showed me what was wrong and how to get it done and fixed they gave me a great price and offered me water as I waited which was not long at all. I will be back for future services.
Tony was quick, efficient, and friendly
Reasonably priced. Great customer service. Efficient and fast!
Nice and professional
These guys are awesome!!
Every time I visit this location they are fast, efficient and super friendly. I will continue using Strickland Brothers!
Good work ethics
The employees are very friendly and knowledgeable. Would definitely recommend them!
They were very efficient. I was skeptical about the title, but they really did get my oil changed super quick. Also, they carried my uncommon oil filter, which many shops don’t keep in stock. I’m sure I’ll be back.
They were very friendly and knowledgeable. They were thorough but fast.
Super friendly, thorough, and informative. Excellent service, good price!
Best oil change experience ever! Pulled into the parking lot at 8:37 and out at 8:48, wth no appointment. Great communication, very knowledgeable, professional, efficient, and polite. Patrick and the unknown pit elf have my business from now on! I will spread the word!
Really fast service and they were nice. Come on now 10 min oil changes!!
They were AWESOME!!!!! Sooo polite & very efficient! Customer service was top notch. Offered cold bottles of water on a very hot day! Could not have been any better!! They were finished with everything they did in 10 mins. exactly!!! Highly recommend this business at this location.
Sii you let speedy and excellent service
Very professional. Very fast. No pressure like many oil change places.
These guys are great and professional and fast be back next time
My first time here and will definitely be back. The guys were very nice. Explained everything they were doing and looking at. Didn't try to upsell me on stuff I didn't need. Very helpful and polite. My new go to for oil changes and cat maintenance. Thanks guys for not taking advantage of a female!! U all rock!💪
Very friendly and did not pressure me for upgrades. Definitely will refer people here and will return for my regular oil changes!
Why would I NOT have my oil changed here? Great friendly guys who don't try to up charge. I'll be a returning customer.
Fantastic quick service
Fantastic and efficient service. Employees are very pleasant. Checked out my air filters and checked the fluids in addition to the oil change. Highly recommend.
Open on Sundays and that is great. Two professionals changed my oil and ordered an air filter for pick up next day. Very happy with the service. No line a little after noon on Sunday. Thanks!
This is our favorite place to get an oil change. Also quick and so friendly!
Good vibes at this establishment.
These guys are great. Top notch customer Service. Honest, friendly, fast and thorough. Epitome of efficiency.
Visited around lunchtime on a weekday. Fast, friendly experience. Team was knowledgeable about what the vehicle required/recommended without being pushy about extra services or parts. Offered me a water while I waited (in the vehicle). Comparable prices to other quick-serve oil change places. I was in and out within 10 minutes of pulling onto the lot.
I thought they did a great job, Changed my oil and checked tires and filters
Quality work, quickly done. And they were even willing to have me NOT get the service done if it would be more beneficial to me to drop by my dealership. They look out for the customer, and that’s something I won’t soon forget.
These guys are the best. Not only are they very fast at oil changes (maybe not 10 minutes, but the fastest I've seen, which is very fast!) they are also so nice. When my low air pressure light comes on, I swing by and they always fix it for me immediately and won't accept payment. I also actually trust them when…
I'm not sure what took me so long to come here! The guys were wonderful! Checked everything even though I just needed an oil change. Noticed my air filter needed to be changed, topped off my windshield wiper fluid, asked about my tire pressure & windshield wipers, & then gave me a discount because the air filter had…
All nice people and changed my oil quick for me as I was the only one there. Would have gave 5 stars if they performed all inspections that it states on website (brakes, lights, tires, etc.) Also most expensive full synthetic oil change I've ever gotten and thats with $10 first time coupon
Patrick is the best! 1/29/22. Big snow day before hand and Patrick was the only one that showed up. So easily doing the work of 3-4 people. He was very polite, and professional as he checked over my truck and proceeded with the oil change as quick as he could. 5 star service despite Patrick being the only one there. Hell of a job Patrick! Thanks!
Employees are always respectful, trustworthy, and reliable!!
I had a very plesent experience. They were nice and kind, and gave me information that I needed to know. Thank you guys.
Very nice people there. The price was fair and they were fast, friendly and knowledgeable. I will be back for sure.
Staff was friendly, professional and very efficient with their time. My oil change at Strickland Brothers was 15 minutes from start to finish. Would highly recommend to anyone with limited time available in their schedule to address regular car maintenance. Military Friendly.
I love this place always fast and professional!
We for a quick oil change , one of the guys there commented about how I looked and was very creepy .. then the manager told me he put the wrong oil in my car , but not to worry he was not going to charge me for it and it was actually a better oil . A week latter my engine light came on so I took it Igor device at…
This place is awesome ! Always takes care of me and the tall guy Nick is such a cutie pie , and super nice!
These guys are great! Stopped in for a quick change and they were super friendly and professional! Even topped off some other stuff for me at no extra charge. Will definitely be returning the next time I need an oil change!
Great service and so close to home.
Very professional. Will be going back for my next oil change.
Very nice and friendly people! Great job, explained everything. I will continue to use this place. I was very happy with the service I received. Highly recommend!
Quick, professional service. Staff was friendly and knowledgeable.
I drive a company vehicle, and my experience the first time I came in for an oil change made me recommend all of our company cars go here for regular oil changes and maintenance. Very friendly, honest, and quick! (Also about $30 less than the competition for synthetic oil) I’ll keep coming back!
Best oil changing services in town! Im always impressed by their professionalism and how quickly they work. I will always recommend them and continue to give them business.
I've never been to a business that treats their clientele as good as they did here, plus the tall white guy is super hot!! Sorry tall white guy!
Fast Friendly & Professional!
The staff is SUPER FRIENDLY, they offer a complimentary bottle water while you wait, QUIK SERVICE WILL RETURN FOR OIL CHANGE GREAT PRICES
Been coming to this location for 12 years now. PMH helps me everytime. This man needs a raise! Excellent customer service!
very professional and fast service...just what i was looking for that day!!
Very professional. Suggestive service.
It was an over all great experience, nice people, I was in and out.
Great genuine customer service. Will definitely go back.
Quick and professional.
Great service and very knowledgeable. Wasn’t there very long I would highly recommend then over the local chain stores..
These guys are awesome! Stopped by in desperate need of an oil change and I was in and out within 20 minutes. Nice guys, efficient service. Couldn’t recommend more!
This was my first time going out to Strickland’s, the gentleman who helped me was both helpful and professional. And what I really appreciated was that he did not try to upsell me some thing that I did not need and was very forthright with information. They were very fast at doing my oil change and I will be back
Very prof
Very professional, courteous, and great service.
Patrick is absolutely wonderful. I have been bringing my cars here for several years. We have about 5 cars in our family and I bring all of them to Patrick at this location.
Professional and efficient. I was in and out quickly.
Super nice staff. It was a hot day and they offered water while we waited (which wasn't long). Will certainly come back
The fastest and friendliest car service I have ever had. Patrick helped me and was very kind and informative. He never tried to up sell me and seemed to really care about providing the best service. I highly recommend to anyone!
Polite and friendly, the staff were efficient and also answered questions I had while keeping me informed of what they were doing.
I had my oil changed on one of the hottest days ever. The employees changing my oil were working very hard with beads of sweat coming off their foreheads(it was 97 ) They both remained positive and diligently working to move everyone through the line. They were very courteous and nice. I will be back when it is time for my next oil change. Thank you :)
Very informative very informative
Excellent service and employees have been there awhile so the business knows good employees. Will use you every time.
Very friendly, will go back.
Great customer service! Very helpful in letting me know what my vehicle needed.
Changed my oil and left cap off engine . I have a new truck with 26.k Miles engine super clean and now oil everywhere . Got a response from corporate but no follow through from local . I will take my vehicles elsewhere . Service was slow and Crew spent a lot of time playing on there phone
Fantastic service. Speedy and friendly. Will definitely return.
Quick friendly service with techs who explain each service and option.
Very please with services! Excellent Customer Service! I will be back and will not hesitate to send customers your way. Thank you, Elizabeth Dunn
Great service, fast, reliable, and professional.
The guys were very thorough and very nice to talk to! Great job on poplar lvl road!!
Great experience. Always come here to get my oil changed and will continue to come back
Great experience and will go back.
Friendly customer service every time I go there.
They do a really great job here! Great service and very informative. I will definitely be going back again!
Very nice and helpful staff, in and out quickly
Fast and friendly professional service. no frills, no fuss.
Very professional, very service-oriented and quick.
The guys were professional and VERY informative!
Courteous and quick
They were polite, quick and efficient. Offered water to me! They were honest with me and didn't upsell. I was done in 10 minutes. I'll definitely be back.
Friendly, professional staff, fast but not rushed, explained everything well. Filters might have been quite a bit cheaper if I did it myself, but they were not pushy or hard sell, I was there, I didn't have to go get the filters, figure out what to buy, a figure out how to do it and then do it. So worth it to me…
Awesome, quick, and friendly service. Not pushy on any additional services and got me out the door just as quick as one of the bigger chains would have. Highly recommend these guys
Friendly, professional, and knowledgeable! They made sure everything was done right! They ensured you were aware of what was taking place and involve you in the decison making.... they don't do anything before asking and getting approval! I trust my vehicle with Strickland Brothers and guarantee you will too!
The most helpful and respectful Oil change that I had have in Louisville. VERY ATTENTIVE SERVICE. ILL BE BACK IN 3000 GUYS! TY!
I was traveling for 4 days and was stressed about the maintenance light coming up when I was already tired and so far away from home. I was impressed and so delighted with the young man who did the work and went beyond to make me feel like an important customer. Very respectful, professional, and task oriented individual and super polite.
Great service will Definitely be back!! Would give more stars if I could.
Great, quick and friendly service. I was able to get my oil changed quickly on my lunch break, which is exactly what I needed.
I didn’t even know how to pop my hood on my new car and Darian(?) took the time to show me where and how to do it. Even though the service is so fast Darian(?) was very professional and informative during the whole service appointment
I’ll never go to Valvoline again. This is a regional company, and the staff are so friendly! Awesome folks, awesome service, amazing price. 5 stars.
Friendly service. They’ve got my business. Would recommend seven days a week and twice on Sunday.
Professional service I will take my Infinity there for all services
Quick and professional. Pleasant personnel and complimentary bottle of water! I’ve been here twice and will continue to use their service.
Great service - helpful and knowledgeable
Great job in and out within 10 min.
I never leave reviews for anything, but I honestly have to say that Darius was amazing. He is professional, friendly, and very knowledgeable, and I genuinely felt that he cared about my experience at Strickland Brothers. Because of my experience with him, I will continue going back for the service.
While out of town and away from my usual mechanic I took my Mercedes for an oil change. They were immediately responsive, professional, up front & honest they weren’t used to working on Mercedes,& very reasonably priced. They did due diligence in making sure they did everything correctly and I was in and out very…
They were super friendly and the oil change was quick !! Very impressed!
Great first experience. Oil change done pretty quick. A bit goofy having them show me the brand new air filter I installed last week compared to a new one.
I've been coming to this location for years under the old ownership. This visit was noticeably different from the beginning. For the first time in years I was eagerly greeted like a customer and not an inconvenience. The guys were very pleasant and professional. They got the job done quickly and I was on my way.…
Super friendly and fast. Offered me a bottle of water while they worked on my car. I’ll be back and I highly recommend
Kind and helpful service. Only took 10 mins to get my oil changed, filters checked and tires aired up.
Very expensive, but excellent service.
Fast, easy, and straight to the point customer service. I was in and out in about 10 minutes. I will be getting my routine oil changes here from now on.
Fast and extremely friendly! This was my first time there and I will definitely be back!
Excellent customer service 👏 Patrick, the manager, was superb. The service to the car was quick, efficient and well priced I will definitely be back!!!
All employees were very courteous and friendly, quick, and efficient. I even got all three windshield wipers for my RAV-4 at a slight discount along with my oil change. In and out within 15 minutes or so, I left a happy customer.
These guys are really great. I highly recommend them. I've never had anything but top notch service.
I went here yesterday. The guys were extremely professional!
I interacted with two men, both were incredibly courteous, speedy, and got me in and out as fast as possible, I'll be coming back here again and again for sure, and so should you.
Great guys, great service! Nice to know I have a place in the neighborhood to go. 100% recommend
They were fast, friendly, and professional. Offered a discount and I didn’t even have a cupon for my F-250 truck.
Darius was very professional and informative regarding the oil change procedures. Service was swift and the hospitality was appreciated. I was even offered a bottle of water while I waited—all this done while I sat in the driver’s seat!
Quality business, will go back.
Efficient and friendly
Very professional. Took their time and I was very pleased with my visit there. Would recommend them again.
Always a pleasure dealing with Pat.
Loved my experience here! I was at the Floyds Knobs location and loved to see a woman running the place (girl power!!). She was so kind and welcoming- even gave me a discount! Will return to this hidden gem for such speedy and warm service :)
It was an incredibly smooth experience after a long and arduous work day. The guys were polite and informative. I would highly recommend them to anyone.
Fast, friendly, knowledgeable. The gentleman who took care of me has been there for years, even as the company has switched hands. You can see he is used to efficiency because of the way he trains the newer members of the staff. It's a lot like doing drills for band or ROTC! These other gentlemen were fast and if…
Very thorough
Used to be owned by Valvoline and recently changed to Strickland Brothers. They do a great job, quick in and out oil change with great customer service. I’ll definitely keep coming back, they have my business for the future to come.
It was great, the worker was nice and friendly. In joy my experience there. Thank u.
These guys run a great service team. My first time there, had 3 guys under my hood/car, clear communication between them was apparent, checked my level of comfort throughout, answered my questions thoroughly, and was overall a professional service. Upon request they checked my transmission fluid, and while it was…
Great experience! The guys were so helpful, knowledgeable, and thorough. I thought I was going to the Valvoline quick oil change that was there before but I’ll still keep going there now that it’s Strickland Brothers! It’s also right next to a car wash and I always go there after an oil change to vacuum and get a wash. Great location, great service!
Friendly and professional.
It was quick, well done, and they did not try to sell me a bunch of things.
Very quick and friendly service!
Good friendly service, and Norton employees recieve $10 off an oil change.
They took very good care of me and didn't try to sell me anything I didn't need. Very professional
Got my oil changed with 5w-30 full synthetic, 4 quarts with filter cost me $79.99. Was in and out within 10 minutes. They topped up my radiator and washer fluid in the process.
I was thrilled with the service I received! The guys were so nice and helpful. Service was excellent and it was so nice to be helped by such friendly guys! Great shop!
Staff was great. They went above and beyond to make sure the job was done and done right. My vehicle had some special circumstances and they did the best they could to help me take care of the situation or atleast get the info needed to point me in the right direction. Definitely recommend giving them the…
Came in for an oil change and air & cabin filter. The employees were courteous, patient, and timely. They identified that my car does not have a cabin filter, and showed me how to find this. I was appreciative of their honesty and time. Additionally, they didn’t have my cabin filter size in stock, but one employee…
Nice friendly staff and quick and good at what they do keep up the good work strickland bros
Very nice staff, professional & fast! I never even had to get outta my truck and could see them do the job correctly. I’ll definitely be back.
I was very impressed with the team at Strickland Bros. They worked harmoniously to provide complete customer satisfaction. Their knowledge and willingness to teach & explain gave me assurances that I was receiving quality care for my car. I recommend them with the highest degree of confidence.
The guys took good care of my car and assisted me with the service light that was on!
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 676 | — |
| Air & cabin filter replacement | 138 | — |
| Tires | 63 | — |
| Auto engine diagnostic | 12 | — |
| Electrical | 4 | — |
| Body & Trim | 3 | — |
| Air conditioning | 3 | — |
| Battery | 3 | — |
