Experts Reviews · Company report
Strickland Brothers 10 Minute Oil Change logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty97−0.3Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Strickland Brothers 10 Minute Oil Change

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #34Position by Experts Score among all companies we track in this category. of 110 oil change services · 4.8★ from 1,293 Google reviews

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: satisfaction.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Strickland Brothers 10 Minute Oil Change is better than 84% of oil change services.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Strickland Brothers 10 Minute Oil Change is better than 85% of oil change services.A
85
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Strickland Brothers 10 Minute Oil Change is better than 97% of oil change services.A
97
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Strickland Brothers 10 Minute Oil Change is better than 100% of oil change services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Strickland Brothers 10 Minute Oil Change is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Strickland Brothers 10 Minute Oil Change is better than 100% of oil change services.A
100

Reviews for your job

Customers hired Strickland Brothers 10 Minute Oil Change for 8 kinds of job.

Strickland Brothers 10 Minute Oil Change for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.676
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 96
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 676 Google reviews tagged “Oil change” · showing 60

Kiya10 hours ago★★★★★

Love the service men! They always make surw i know what they are doing and why they are done it. They are friendly and knowledgeable.

Great priceAir & cabin filter replacementOil change
Emma4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★★★★★

They are always so nice & fast!

Reasonable priceOil change
mallory8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

always a great service at every location!

Air & cabin filter replacementOil change
DanielLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Friendly, fast, great bunch of guy's

Reasonable priceOil change
Colin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Quick and efficient service. Very friendly and helpful technicians.

Great priceOil change
Chuck11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Everyone there was friendly and very helpful. They did an excellent job.

Oil change
mark13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Polite, friendly and professional

Reasonable priceOil change
LaurieLocal Guide · 125 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Great experience. Was in from out of town and had dropped family off at Mega Caverns, so whipped here for an oil change. Great guys.

Great priceOil change
AshlynnLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Austin and Reginald were very kind and efficient. Love this place!

Reasonable priceOil change
Jessica4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Quick, easy and painless! Got my oil changed swiftly and I couldn't ask for more than that! Thanks! ♡

Reasonable priceOil change
PaulineLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Quick, easy, gave me a little water bottle for waiting; Got to chill out for most of it.

Oil change
Nikki2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Soft spoken, polite, very helpful but not pushy employees. Hard working guys. Thank u

Reasonable priceOil changeService not listed
RichardLocal Guide · 242 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Fast, friendly and very detailed on the service. I will use them from now on.

Great priceOil change
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★

A tech torqued on my oil filter so tight I ended up having to buy a new wrench and tweaked my wrist to get the thing off. Called the location 4 times trying to get a hold of a real person and each time I was hung up on. Avoid this location at all costs.

OverpricedOil change
shawna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always fast and they always do a great job. I only come to Strickland Brothers.

Great priceOil change
PennyLocal Guide · 57 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

They was very polite and answered all the questions I had, took good care of my car, they was so very nice

Reasonable priceOil change
Patti4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Very please with the guy service very helpful and friendly

Reasonable priceAir & cabin filter replacementOil change
Bethanie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Professional and thorough. Highly recommend!

Great priceOil change
Damon1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Those guys are great and fast like the service a lot Thanks you guys keep up the good work

Oil change
StephanieLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Always amazing, quick service. Highly recommend!

Great priceOil change
Tina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great, and courteous service

Reasonable priceOil change
Iris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Great crew, quick, efficient and professional!

Reasonable priceOil change
GuinevereLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

Charge me full price for my oil change even though I brought in my own filter

Reasonable priceOil change
lori4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

These guys always take care of me. If they can do what I need they let me know why and what I need to do. Friendly fast and honest.

Great priceOil changeService not listed
RonnellLocal Guide · 66 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Austin brought out cold water while we were waiting in line which was a nice touch! Place was very busy but they didn't slack on service, I will be back!

Reasonable priceOil change
Amritpal5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

It was my first time here. My experience was really good. They had me in and out within 15 minutes. The staff was really friendly and informative. A little bit pricey, but it’s well worth it because they saved me time from taking my truck to the dealership for an oil change, I will definitely be coming back.

Reasonable priceOil change
Phillip3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

LIKE ALWAYS GREAT SERVICE 👍 👌

Reasonable priceOil change
DerekLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andrew and his team were amazing. It took about 11 mins because they were kind enough to explain everything to me. My car has an oil leak and we were told we could get a stabilizer. This car has had a leak since we bought it but we don't know where it's coming from and can't afford a whole new oil pan, so they told…

Great priceAir & cabin filter replacementOil change
RohanLocal Guide · 50 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Corey & Drew did a great job with their service of the car as well as helping answer FAQ

Reasonable priceOil change
Claudette6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Sweetest, kindest gentlemen ever. Showed me another problem to tell mechanic under the hood. I have 2 cars. They will service both going forward.

Oil change
Tyler3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great job. In and out pretty quick. Also informed me and Let me know I had an oil leak and where it was coming from 👍🏻recommend these guys

Reasonable priceAir & cabin filter replacementOil change
Robin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Excellent service. Quick and efficient. They let me know some important key things I needed to know about the car. Honest and very professional. I will definitely be back!

Great priceOil change
Kim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great experience Darius changed our oil and he had us laughing the whole time and the manager and it was just a great time getting oil change it was fast cheap and convenient will definitely be back there every time I need my oil changed.

Oil change+ Quality
Dinah9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Not only were the men friendly and welcoming and efficient, Andrew went to great lengths to explain the various oil options and evaluate in terms of my car’s age and mileage. Also they checked the air filter without my asking, and it certainly needed replacement too! Great, quick experience!

Great priceAir & cabin filter replacementOil change
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Hey , the young men were great and very friendly ! Great job - good salemen & the price was great ! See you in 3 months ! Mr Scott

Reasonable priceOil change
Sheila4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great, friendly service. So fast and efficient.

Great priceOil change
WENDY2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Strickland Brothers would lose customers if they ever let Andrew go! My family and friends only trust him to conduct oil changes on our vehicles. He explains every progress and answers all questions. He has been at several locations and we follow him to all of them. Excellent employee! Thank you!

Oil change
Ryan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great friendly faces, great customer service, great price. Would definitely recommend

Great priceOil change
Nikki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

They were very polite, professional and quick. Great service !

Oil change
Sterling2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick and courteous.

Oil change
Ava1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Everything was great! Super fast and friendly staff.

Great priceOil change
Mariah4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Andrew F at Poplar Level was super helpful! He explained the different kinds of oil they offered and was patient with me while I asked questions. The water bottle and air freshener were nice touches as well! 😄

Great priceOil change
TimothyLocal Guide · 194 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Another wonderful visit to Strickland Brothers. Andrew, Reggie, and Austin did an outstanding job! They got me in and out in about ten minutes and did an extremely thorough job in respectfully explaining all concerns and addressing my questions. Very fast, friendly, and professional team! Honest with the feedback…

Reasonable priceOil change
Racheal5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I love Strickland Brothers oil change. They are fast, friendly, and great price!!! They even put in my broken headlight absolutely free!!! They have enough locations that you wouldn't have to travel very far from work/home. Try Strickland Brothers you won't regret it.

Great priceOil change
Papa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Friendly service and they got me out of there very quickly, best oil change I’ve ever gotten

Great priceAir & cabin filter replacementOil change
Joe4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Quick, efficient,courteous,polite, friendly, got the job done reasonable price.. What more can u ask

Reasonable priceOil change
Christe11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Technicians were efficient and super polite.

Reasonable priceOil change
arthurLocal Guide · 86 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I attended the Strickland Brothers on Popular level rd! Arnez and the crew were very polite! I like coming to this location.

Great priceOil change
Maggie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Truly was a 10 minute oil change! Both gentlemen were very nice, even offered me a bottle of water while I was waiting.

Reasonable priceOil change
Jeffrey1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great service

Reasonable priceOil change
Anna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

James always offers the best customer service!

ElectricalOil change
Rebecca6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

The guys were very polite and professional. Quick service! Will definitely go back again

Reasonable priceAir & cabin filter replacementOil change
JordanLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Thank you.

Reasonable priceOil change
Cherry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

everyone was very professional and gave good service.

Reasonable priceOil change
Lindsay6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Polite employees. Efficient service. No BS. Always a good experience at this location!

Reasonable priceOil change+ Punctuality+ Professionalism+ Value
Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always good service

Reasonable priceAir & cabin filter replacementOil change
Aidan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The service and people were great. Got me in and out in no time. I appreciate it.

Great priceOil change
Jim6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great fast service. Nice employee's.

Reasonable priceOil change
Voodoo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Came in after work and they got promptly to work on my car. The experience was customer friendly and quick, and very thorough. Gonna get my oil changed from here from now on.

Oil change
jaye17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Team Was Courteous And Knowledgeable Even In 105 Degrees.

Not sureOil change

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 35%Reasonable 58%Overpriced 4%Not sure 3%

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