How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%92+13Replies to reviews 7%100+7.1Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREStrickland Brothers 10 Minute Oil Change
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #33Position by Experts Score among all companies we track in this category. of 110 oil change services · 4.9★ from 657 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Strickland Brothers 10 Minute Oil Change for 6 kinds of job.
Strickland Brothers 10 Minute Oil Change for oil change
Clear ✕All 310 Google reviews tagged “Oil change” · showing 60
Friendly reliable knowledgeable service.
I would recommend them for anyone needing an oil change. They were very nice and I will definitely go back there.
Anthyun Was the only employee working and was so friendly. quick, helpful and knowledgeable. He went out of his way to explain things, what he was doing provided the absolute best service and ensured we were taken care of and back on the road. Will definitely use this location only going forward.
I always receive excellent service at Strickland Brothers!
We recommend Strickland for an oil change. The mechanics are very knowledgeable and so very easy to work with. They go out of their way to be accomodating and helpful. The procedure is quick and easy. Please try Strickland for your next oil change. They offer coupons on line as well!
Another great experience at SB for a routine oil change. Both guys were pleasant, helpful and quick. Great service.
Excellent professional service every visit. I won’t be going anywhere else for an oil change.
Great place for oil change and please go see Ali he is awesome.
Fast and efficient
SB are always quick and efficient and get the job done!
I will always choose to come here!! The prices are always fantastic, I’m always in and out, and the staff are so welcoming. They always go so above and beyond when I visit. Timothy, Michael, and Ali were so incredibly nice and helpful! I always receive fantastic service here!!
Each an every time I go there it was to check oil or tires for me. Today I got oil change. They are always top notch on service and being pleasant.
Perfect
I went to this location due to them having the equipment to do tire rotations and the excellent service I received the last time. Low rating today because they made a mess pouring the oil into the car due to rushing (it wasn’t busy) and they said they completed services they didn’t like checking my tire pressure…
Came in late with an emergency. Got a full service! Great team and place. Always have the best experiences. Been coming here for years!
The guy I think his name is Brent was very professional and he had a good attitude I plan to return
Courteous , fast turnaround , quality service. I take all my family’s vehicles to Strickland.
Fast service. They are very knowledgeable and helpful. I've been using Strickland Brothers for years. They are always nice and fast.
Quick in & out, reasonable and staff friendly.
Anthyun and crew did a great job!
The staff is always wonderful
As always, Greeted within 10 minutes of my arrival. The crew was already working on a car who arrived before me. Once inside, their work was very prompt.
Good customer service! They drain your oil the correct way(from the drain pan)and the way its supposed to be done.
Great guys take care of the car and no extra hassle
good job
Today was the hottest it's been since I moved out here and I was greeted with an ice cold bottle of water. Matthew and Timothy took wonderful care of my car so I will be able to travel back home this coming weekend. What a great team Strickland has there. Thanks guys, much appreciated.
Excellent customer service knowledge of the oil change and was very knowledgeable. About different types of oil for your vehicle.
Anthyun, Timothy and the other crew members are always so kind, knowledgeable, and efficient. Love their service! It’s always great, no disappointments.
Nice people to deal with.
The techs were very professional and provided very good customer service.
Antoyn and his crew are always the best! Starting with him greeting us with cold waters while we wait to pulling out with a smile! He walks me through the options kindly and professionally and then go the extra mile to help an old lady reset my mileage etc all with a genuine smile and enthusiasm for his job!!
The guys were great and didn't try to over sell me! Anthyun kept me informed of everything. Great guys.
Matthew and Anthyun did a great job of kindly suggesting other needed services without being pushy. They also found additional discounts. I will return.
I cannot say enough good things about the quality of service at the Westport Road store. I have never felt more important or received such quality of service at any chain establishment. Far from rushing through the job, Anthwyn (I apologize for spelling) took care to make sure it was done right. As long as I live…
Service technician was very knowledgeable kind friendly and fast and efficient I will be back
Employees were very kind, informative and not pressuring.
Always get good customer service here. Short wait times. Would absolutely recommend their services.
Always super nice and professional
everything went well, friendly Employee's in and out in a timely fashion. second time using Stricland Brothers will be back,
Antwan was very friendly, knowledgeable and professional. I’ll be back.
Awesome place. Pull right in the techs there took care of business and I was on my way. Checked all fluid levels, topped off, aired tires. Much better than sitting and waiting at dealer, or having to drop the vehicle off, which would include another driver. I'll be going back.
Technicians were not well trained, on my receipt it stated that they checked my tire pressure which they did not. Right before they closed my hood I asked them if they had checked the windshield wiper fluid and they said they had. I said please check it again and he realized it was nearly empty. I have used this oil…
The guys were very friendly and courteous.
Service was very good ! Time for the oil change process was very good!
First visit here. Service was prompt and professional.
Great customer service. In & out 👍
The guys are always so nice and very organized. They are honest about what doesn’t need to be done and also their opinions and suggestions for future visits. They are a great team and work well together. I won’t go anywhere else for my oil changes and I highly recommend them!
Anthyun Mask and Carter Partee were kind, professional, and explained things to me. I have been to Strickland on Westport Road several times and will definite come back.
Excellent service. Fast but not rushed. Very thorough.
Fast and thorough, always my go-to spot for oil changes!
I had a great experience getting my oil changed at this shop. My tech, Zane, was friendly and very helpful.
The two guys that worked on my car very pleasant and professional
Fast friendly !!!!
Quick and friendly service!
Quick and easy
I came in for an oil change and was clearly told the price would be $99 for a higher-mileage oil service, so I agreed. After the service was finished, they suddenly told me the total was $118 with tax. When I asked why the price increased, they said it was because of the oil filter and tax. Charging extra for an…
Very professional and very respectful workers at the Westport location. Definitely will return for my next service.
Great customer service. Answered all my questions.
I had an oil change and tire rotation. They were very friendly, informative and professional. They went above and beyond with some extra info about my vehicle. I’ll definitely be back.
Advised me of everything they did during oil change and answered my questions. I liked being able to stay in my car during the oil change and only took about 20-30 mins. Very convenient! Checked tires, all lights, washer fluid, etc and did not try to oversell on anything. They made notes for items to recheck on next…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 310 | — |
| Air & cabin filter replacement | 59 | — |
| Tires | 12 | — |
| Auto engine diagnostic | 4 | — |
| Body & Trim | 3 | — |
| Electrical | 3 | — |
