Analyzing 8,519,4878.5M ReviewsFor 24,16424.2K Experts

Experts Reviews · Company report
Strickland Brothers 10 Minute Oil Change logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%72+17.5Value 14%92+13Replies to reviews 7%61+4.3Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Strickland Brothers 10 Minute Oil Change

Louisville, KY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #73Position by Experts Score among all companies we track in this category. of 110 oil change services · 4.8★ from 550 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Strickland Brothers 10 Minute Oil Change is better than 79% of oil change services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Strickland Brothers 10 Minute Oil Change is better than 72% of oil change services.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Strickland Brothers 10 Minute Oil Change is better than —% of oil change services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Strickland Brothers 10 Minute Oil Change is better than 92% of oil change services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Strickland Brothers 10 Minute Oil Change is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Strickland Brothers 10 Minute Oil Change is better than 61% of oil change services.B
61

Reviews for your job

Customers hired Strickland Brothers 10 Minute Oil Change for 5 kinds of job.

Strickland Brothers 10 Minute Oil Change for air & cabin filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Air & cabin filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#29 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “Air & cabin filter replacement”

James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Service was excellent and employees were friendly and very respectful. Will go there again for automotive needs.

Reasonable priceAir & cabin filter replacementOil change
Sheretta9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Great professional service knowledgeable and easy to understand they understand money can be tight and will give you a discount everytime you come. The plus for me is your in and out 10 min oil change but if you need extras it might lil longer not that much but go by check them out there’s hardly ever a wait

Great priceAir & cabin filter replacementOil change
Samuel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I went first thing on a Saturday. These guys were exceptional! Great service. I would recommend the Strickland Brothers on Preston HWY to anyone

Reasonable priceAir & cabin filter replacementOil change
Barry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very good and through Will come again

Reasonable priceAir & cabin filter replacement
VickieLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They showed me that they were concerned about what I needed and were very happy to get it done. Very satisfied.

Reasonable priceAir & cabin filter replacement
JLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service and friendly staff

Great priceAir & cabin filter replacementOil change
Ashley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent service from start to finish. The oil change was fast, efficient, and exactly what I needed. I was in and out quickly, and the customer service was great. Everyone was friendly, professional, and made the whole experience easy. Definitely recommend! Corey Andrew and Detrion were amazing at their job !!

Customer photo from Ashley's review
Great priceAir & cabin filter replacementOil change
Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

The technicians are always friendly, helpful, & knowledgeable ! ! Regardless of whom is working when I get my oil changed, I know I am going to receive quality service.

Reasonable priceAir & cabin filter replacementOil change
Sarita3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Andrew was so kind and helpfull

Reasonable priceAir & cabin filter replacement
Carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great experience! Nice guys who serviced my car and didn't try to push products on me that I didn't want.

Reasonable priceAir & cabin filter replacementOil change
BevLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Everytime I visit this location they are always friendly and professional. I don't mind if I have to wait in a line.

Reasonable priceAir & cabin filter replacementOil change
chariea6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Awesome crew at the preston location they always treat me right

Great priceAir & cabin filter replacementAuto engine diagnosticOil change
Jim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very friendly and honest. Great Job

Great priceAir & cabin filter replacement
Garya month ago★★★★★

Rating only, no written review.

Reasonable priceAir & cabin filter replacementOil change
Randall5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Reasonable priceAir & cabin filter replacementOil change

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 58%Overpriced 4%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Oil change149—
Air & cabin filter replacement15—
Tires6—
Electrical3—
Transmission2—

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