Experts Reviews · Company report
Strickland Brothers 10 Minute Oil Change logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%72+17.5Value 14%92+13Replies to reviews 7%61+4.3Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCORE

Strickland Brothers 10 Minute Oil Change

Louisville, KY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #73Position by Experts Score among all companies we track in this category. of 110 oil change services · 4.8★ from 550 Google reviews

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Strickland Brothers 10 Minute Oil Change is better than 79% of oil change services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Strickland Brothers 10 Minute Oil Change is better than 72% of oil change services.B
72
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Strickland Brothers 10 Minute Oil Change is better than —% of oil change services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Strickland Brothers 10 Minute Oil Change is better than 92% of oil change services.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Strickland Brothers 10 Minute Oil Change is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Strickland Brothers 10 Minute Oil Change is better than 61% of oil change services.B
61

Reviews for your job

Customers hired Strickland Brothers 10 Minute Oil Change for 5 kinds of job.

Strickland Brothers 10 Minute Oil Change for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.149
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#55 / 96
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 149 Google reviews tagged “Oil change” · showing 40

Zuko8 hours ago★★★★★

Matt and Charles were the best. Looked out for me and great service

Great priceOil change
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a day ago★★★★★

Service was excellent and employees were friendly and very respectful. Will go there again for automotive needs.

Reasonable priceAir & cabin filter replacementOil change
Sheretta9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Great professional service knowledgeable and easy to understand they understand money can be tight and will give you a discount everytime you come. The plus for me is your in and out 10 min oil change but if you need extras it might lil longer not that much but go by check them out there’s hardly ever a wait

Great priceAir & cabin filter replacementOil change
KevinLocal Guide · 114 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I was in and out within 10 to 15 minutes.

Great priceOil change
WSueLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Rolled up again today for my second visit to this amazing location!! The guys here are so polite and so professional it's ridiculous!!! Raheem was on point and did a great job on my truck as always!!! They are quick, efficient, & the price for a synthetic oil change is the best in the city, even with all those…

Customer photo from WSue's review
Great priceOil change
Edith4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I never go anywhere else. It doesn't take too long to get my oil changed and the guys working are very nice and professional.

Oil change
jabin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great experience. Very nice and very quick.

Reasonable priceOil change
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I was surprised when I was told to pull out to leave, that’s how fast it was. I’ll be returning for future services.

Oil change
Frances9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

They were awesome and so friendly we went to the one off Preston in front of Meijer

Great priceOil change
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

The guys were very nice and efficient

Reasonable priceOil change
Olga6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

He was Friendly, answered all my questions and very professional!

Reasonable priceOil change
Felizia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Friendly and fast

Reasonable priceOil change
MichelleLocal Guide · 132 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Perfect experience. Couldn't say more

Reasonable priceOil change
Rachel12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Very good experiences at this location. The guys are always friendly, quick, and informative. I recommend this location all the time.

Reasonable priceOil changeService not listed
James6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Came in for an oil change. The entire staff was helping, knowledge and friendly.

Reasonable priceOil changeService not listed
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

Quick service and amazing customer service!!!

Reasonable priceOil change
Sami5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Raheem and Charles were great! I had no issues getting in and out with what I needed, I will be going back!

Reasonable priceOil change
ClaireLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Raheem was very helpful when I came in to get my oil changed. They were quick, efficient and informative.

Great priceOil change
Samuel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I went first thing on a Saturday. These guys were exceptional! Great service. I would recommend the Strickland Brothers on Preston HWY to anyone

Reasonable priceAir & cabin filter replacementOil change
BettyLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Fast, Friendly and experts im their work

Reasonable priceOil changeService not listed
Daniela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am writing to share my exceptional experience at your location yesterday. The service was extremely fast, and the technician was extraordinarily kind and thorough in explaining everything to me. Based on this top-tier service, I will be a lifelong customer and have already recommended your shop to my entire family. Thank you for the wonderful experience.

Great priceOil change
MikeLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Very bad customer service from the Assistant manager. Had my oil changed there and they seemed to be struggling underneath the vehicle. After the change I drive hom and inspected my vehicle only to find that they had left out or broke most of the clips to the panel under my fender where the oil filter is and also…

Oil change
Autumn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Friendly, helpful, personable.

Reasonable priceOil change
Julia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

My husband got his oil changed here and brought it home and it was leaking oil and his car was smoking so he took it BACK for them to look at and they said a ring had busted and it was leaking oil. They told my husband he would have to clean the car out himself and there was no refund on this $100 oil change. Will definitely stay far away from this place.

Oil change
DanielleLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fantastic location and GREAT service! Raheem was amazing as well as yhe other team members. We only come here to get both cars oil changed. Thank you!

Great priceOil change
ScottLocal Guide · 185 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Got me in and out guys were caring and easy to deal with. Love this place cost was reasonable also

Great priceOil change
Robin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fast friendly service. Super nice staff. Great prices. My new oil change place for sure…

Great priceOil change
Wacky2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very enjoyable experience with qualified professionals

Reasonable priceOil change
Dana6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The staff is really friendly and quick. Kaheem even helped me another small issue I had with wire coverings. Will be back!

Oil change
JenniferLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Awesome customer service. Rakeem and everyone at this location are amazing!!

Reasonable priceOil change
Quorey7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Fast and under ten minutes !! Great hospitality

Great priceOil change
Eric3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

These guys were quick, very kind and thorough. It was super hot and they even gave me a cold bottle of water. Thanks to the team there. I will be back.

Reasonable priceOil change
Carrie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I visited the location on Preston Highway in Hillview and the experience was phenomenal. Unfortunately, I did not get the names of the two gentlemen that were in the shop today. But they were both very friendly very nice and very helpful. I will definitely be back

Great priceOil change
Samantha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Absolutely phenomenal experience

Oil change
Romawn4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very prompt and professional! Excellent service.

Great priceTiresOil changeService not listed
Korilei2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Charles and Logan are so great! They worked really hard to get my terrible rusty bolts off my tires and license plate, and even put my license plate frame on for me! 1000/10 would recommend this company, and definitely this location! This is my new spot for car needs.

Great priceTiresOil change
christopher9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

10 minute oil change took over 30 minutes. Had i not asked for the air filter, fluids, and air pressure to be checked they would not have checked it. Guys there could definitely benefit from having a process as it appeared they were meandering around without much of a plan. Also, the email asking to only put 5…

OverpricedOil change
Tanya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Today was my first visit and I will definitely be going back. Logan was very nice and very professional and explained everything to me regarding my vehicle. His team is amazing.

Oil change
Virginia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Fast, friendly staff. I have been going there for a while and I will continue to go there. I’ve always had a good experience there.

Oil change
Judy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

First time under new management . My son referred me. They seemed really pleasant & eager to serve. Answered all my questions . It was awesome to find out they have military discount .

Reasonable priceOil change

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 37%Reasonable 58%Overpriced 4%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Oil change149—
Air & cabin filter replacement15—
Tires6—
Electrical3—
Transmission2—

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