How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%72+17.5Value 14%92+13Replies to reviews 7%61+4.3Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREStrickland Brothers 10 Minute Oil Change
Louisville, KY · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #73Position by Experts Score among all companies we track in this category. of 110 oil change services · 4.8★ from 550 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Strickland Brothers 10 Minute Oil Change for 5 kinds of job.
Strickland Brothers 10 Minute Oil Change for oil change
Clear ✕All 149 Google reviews tagged “Oil change”
Matt and Charles were the best. Looked out for me and great service
Service was excellent and employees were friendly and very respectful. Will go there again for automotive needs.
Great professional service knowledgeable and easy to understand they understand money can be tight and will give you a discount everytime you come. The plus for me is your in and out 10 min oil change but if you need extras it might lil longer not that much but go by check them out there’s hardly ever a wait
I was in and out within 10 to 15 minutes.
Rolled up again today for my second visit to this amazing location!! The guys here are so polite and so professional it's ridiculous!!! Raheem was on point and did a great job on my truck as always!!! They are quick, efficient, & the price for a synthetic oil change is the best in the city, even with all those…
I never go anywhere else. It doesn't take too long to get my oil changed and the guys working are very nice and professional.
Great experience. Very nice and very quick.
I was surprised when I was told to pull out to leave, that’s how fast it was. I’ll be returning for future services.
They were awesome and so friendly we went to the one off Preston in front of Meijer
The guys were very nice and efficient
He was Friendly, answered all my questions and very professional!
Friendly and fast
Perfect experience. Couldn't say more
Very good experiences at this location. The guys are always friendly, quick, and informative. I recommend this location all the time.
Came in for an oil change. The entire staff was helping, knowledge and friendly.
Quick service and amazing customer service!!!
Raheem and Charles were great! I had no issues getting in and out with what I needed, I will be going back!
Raheem was very helpful when I came in to get my oil changed. They were quick, efficient and informative.
I went first thing on a Saturday. These guys were exceptional! Great service. I would recommend the Strickland Brothers on Preston HWY to anyone
Fast, Friendly and experts im their work
I am writing to share my exceptional experience at your location yesterday. The service was extremely fast, and the technician was extraordinarily kind and thorough in explaining everything to me. Based on this top-tier service, I will be a lifelong customer and have already recommended your shop to my entire family. Thank you for the wonderful experience.
Very bad customer service from the Assistant manager. Had my oil changed there and they seemed to be struggling underneath the vehicle. After the change I drive hom and inspected my vehicle only to find that they had left out or broke most of the clips to the panel under my fender where the oil filter is and also…
Friendly, helpful, personable.
My husband got his oil changed here and brought it home and it was leaking oil and his car was smoking so he took it BACK for them to look at and they said a ring had busted and it was leaking oil. They told my husband he would have to clean the car out himself and there was no refund on this $100 oil change. Will definitely stay far away from this place.
Fantastic location and GREAT service! Raheem was amazing as well as yhe other team members. We only come here to get both cars oil changed. Thank you!
Got me in and out guys were caring and easy to deal with. Love this place cost was reasonable also
Fast friendly service. Super nice staff. Great prices. My new oil change place for sure…
Very enjoyable experience with qualified professionals
The staff is really friendly and quick. Kaheem even helped me another small issue I had with wire coverings. Will be back!
Awesome customer service. Rakeem and everyone at this location are amazing!!
Fast and under ten minutes !! Great hospitality
These guys were quick, very kind and thorough. It was super hot and they even gave me a cold bottle of water. Thanks to the team there. I will be back.
I visited the location on Preston Highway in Hillview and the experience was phenomenal. Unfortunately, I did not get the names of the two gentlemen that were in the shop today. But they were both very friendly very nice and very helpful. I will definitely be back
Absolutely phenomenal experience
Very prompt and professional! Excellent service.
Charles and Logan are so great! They worked really hard to get my terrible rusty bolts off my tires and license plate, and even put my license plate frame on for me! 1000/10 would recommend this company, and definitely this location! This is my new spot for car needs.
10 minute oil change took over 30 minutes. Had i not asked for the air filter, fluids, and air pressure to be checked they would not have checked it. Guys there could definitely benefit from having a process as it appeared they were meandering around without much of a plan. Also, the email asking to only put 5…
Today was my first visit and I will definitely be going back. Logan was very nice and very professional and explained everything to me regarding my vehicle. His team is amazing.
Fast, friendly staff. I have been going there for a while and I will continue to go there. I’ve always had a good experience there.
First time under new management . My son referred me. They seemed really pleasant & eager to serve. Answered all my questions . It was awesome to find out they have military discount .
The mechanics were very friendly and knowledgeable. They didn't try to sell me anything i didn't need. Great service
Great and very professional. They also don’t try to upsell too much
Update: I sent an email to customer service and they replied almost immediately. Apparently, the location realized their error and contacted their corporate on how they could refund the money for the coupon. They have issued a credit to my grandson’s card for the value of the coupon. If you have issues, try…
To start this review off I’m gonna say I’ve been here in this bay for almost 45 mins just waiting on a basic oil change when I first arrived there was one person having there vehicle serviced once that vehicle was done I thought maybe it times they start on mine BIG NOPE another car pulled into the other bay and…
Professional and Courteous
I only use AMSOIL. I use it in everything I own so I’m supplying the oil and filter first time trying this place on Preston Highway as usual I bring my oil&filter. The place that I normally go charges me $30 and uses my oil&filter this place charges me $55. It will not happen again. 👎
Great service and friendly staff
Excellent experience I'LL definitely be back, and tell friends Thank you!
They guys at this location are great. They do an awesome job. I have been going there since they opened.
First time there, it was a quick stop, and they were very knowledgeable and professional.
They were short staffed. But Andrew did a great job with getting customers taken care of quickly. He really went above and beyond.
Very friendly and very fast
Only place I’ll ever go for an oil change now. Very fast, they mean it when they say 10 minute oil change. Knowledgeable and friendly people. Decent price and they didn’t try to push me to get anything I didn’t want which is rare!
Excellent service from start to finish. The oil change was fast, efficient, and exactly what I needed. I was in and out quickly, and the customer service was great. Everyone was friendly, professional, and made the whole experience easy. Definitely recommend! Corey Andrew and Detrion were amazing at their job !!
The guys at the Preston Highway location were extremely professional and informational. They recommended that I used a new type of synthetic oil that will help clean my engine out as long as things go accordingly to what I was told I will be very happy with this establishment and will return frequently!
They are very kind, knowledgeable, and do not rush through changing the oil.
Extremely quick and professional while still maintaining a relaxed atmosphere never felt rushed or like i was less important than anyone else. Will only go somewhere else if its my last resort from now on!
The technicians are always friendly, helpful, & knowledgeable ! ! Regardless of whom is working when I get my oil changed, I know I am going to receive quality service.
Everything went great! The guys there work good together. They got me in and out very guickly. I definitely will be back.
Absolutely great experience! These guys are professional, nice, and took great care of me. They are also very reasonably priced. I would recommend you try them.
Andrew and his team at Strickland Brothers off Preston HWY were amazing! So efficient and kind. Did not upsell and very quick! Helpful in every way! Highly recommend!
My service by the team was professional and thorough. Would recommend highly!
Competitive prices; fast, friendly service. In and out in no time.
The gentleman were very personable. The service was excellent
I have always been treated fairly here. The technicians are courteous and efficient.
Very friendly and did a good job.
These guys are excellent. They’re always courteous, professional, and keep you informed about what’s going on throughout the entire process. It’s nice going somewhere where the service is quick, the staff is respectful, and you feel confident your vehicle is being taken care of. Highly recommend!
Pulled up and was instantly greeted offered some water to drink. Tech's were friendly, honest and professional. Cheaper than other places i've been to. Service was quick as advertised. Very pleasant experience.
Absolutely love this place! They are quick and efficient and tell you everything they are doing!
Friendly and fast. They did a thorough check over my car . Tires filters, and all lights. In and out in no time. I’m very impressed and have found me a new oil changing service.
Courteous staff, upfront pricing, and speedy service
In and out. Customer service fantastic. Thank you.
They are always outstanding! I will never get my oil changed anywhere else now. They’re polite, quick and reliable… every single time. No complaints, ever.
This was a smooth, fast, friendly experience. There was no upsell of out other products. Just service with a smile. Will definitely go back!
Patrick Harrison was very friendly and did full inspection on everything. He was very good and friendly. Thank you!!!
Friendly staff who overcame the obstacle of my new 2026 Ram’s oil change info not being in their system, on the spot! Professional work done in excellence!
They where friendly and explan everything that they was doing
Great service. Quick, easy and convenient! Won’t go anywhere else now.
This is the second time I’ve used Strickland Brothers. Their prices are comparable to other quick change oil services and they were very professional and friendly both times I’ve been. Bonus: they haven’t tried try to upsell anything to me. I will continue to use them for my go to oil changes.
Went in for an oil change, was in and out in no time. They let me see the work they have done and was awesome to talk to. Good customer service.
I went back and the service is still exceptional. As advertised! A 10 minute oil change. I was asked about upgrades, but NOT pressured. They were kind and courteous.
Professional
Great customer service, quick service, and very friendly and helpful answering questions about other issues with my car.
Very fast and helpful
Solid place for an oil change. Fast work and did not push products on me.
We’re very nice guys and got me in and out quickly. Would recommend
Bad customer service from them. Rude tech.
Patrick was courteous, prompt and professional with a positive attitude! He was also training a guy and doing a great job at that as well! He was exercising patience, even in the cold weather. Keep up the great work and I will definitely be a repeat customer! God is good all the time and GO CARDS! I will definitely…
Was referredby a family member so I expected good service. Great service, quick/efficient service, no big oversell. Definitely will return.
Great service and I love the respect given to Military personnel.
New to the city, read about this company. Took my vehicles there within an hour. Guys were respectful and knowledgeable. Will definitely be back for round 2 💪🏿💪🏿
Great experience! Nice guys who serviced my car and didn't try to push products on me that I didn't want.
Everytime I visit this location they are always friendly and professional. I don't mind if I have to wait in a line.
The technicians were very nice and professional
First time at Stricklands they are absolutely wonderful. Would recommend times 1000000. Very knowledgeable young men working there
Was my first time there, service was okay. The price was ridiculous. Will not be using them again. You can save over 30 dollars going to w a l m a r t and go shopping while your getting your oil changed.
Anthony and Joshua did an excellent job, quick and professional. Thank you gentlemen, will come again.
The manager there is fantastic! Great customer service
Very professional and friendly.
Awesome crew at the preston location they always treat me right
Very professional, friendly, knowledgeable, great customer service!!
Fast,friendly,reasonably priced win win!!
I received personal attention to my vehicle at a dealership, the personal attention that I've been receiving now is far superior!!
Friendly. A little higher priced than should be
Technician went above and beyond. He did excellent work and customer service was immaculate. Out of 5 stars I give my experience 10 stars. Thank you again!!
Very professional & knowledgeable. Great service!
Service was top-tier.! Thanks Anthony and Josh! I will always take my vehicles here, excellent work! Keep it up!
I just really appreciate this place they installed my headlight and got my all filters new and fancy. They always have coupons on their website also so I'm a fan.
Efficient, friendly. I found a better discount than I got in the mail - so always check for that.
Can’t remember the managers name. He was short like me, but he was tall on service. First class all the way.
This was my first adventure with Strickland Bros. and I have to say it was hands down the BEST oil change I've ever had! Usually I go to that other place and where they make you feel like a piece on a factory belt this experience was much more personal and super thorough. Not to mention great prices! I went into…
Very professional. Finished the Oil Change and Maintenance Check in an timely manner.
Love the service and how kind, sweet and nice the employees are! ❤️
Service was quick, everything was explained to me clearly and the staff was courteous and friendly. They checked and topped off all fluids and checked my tires. Also explained other services I could use if I wanted, such as rotating my tires. Definitely coming back next oil change!
A huge thanks to Patrick and his team over at Strickland Bros, they have earned a returning customer! Service is fast and professional, as a woman I am made to feel very comfortable and not pressured into purchasing extra parts or services that may not be vital. To top it all off the complimentary air freshener…
I can’t say enough good things about this Strickland Brothers location on Preston Hwy. I brought in my Mustang for an oil change and the service was outstanding. The employee greeted me right away, explained everything clearly, and had me in and out faster than I expected. He was upfront and honest; no pressure…
Great customer service. Employees kind and courteous. Attentive service.
I didnt want to miss the oppotunity to praise Anthony Rodes Jr on his professionalism and excellent service of my vehicle. Thanks! -TJ
Was treated honest and very polite to talk to
Had a wonderful experience getting my oil changed at Strickland Brothers. They were quick, informative, and respectful! I highly recommend going!
I used to use Valvoline and they are very rude and overpriced. I like this place they always offer me a cold water and are very friendly hard working staff
Love these guys! Always helpful and knowledgeable. Highly recommend.
Great place to get your oil changed!
Everyone is always polite and friendly. Love Mr.Pat
Fast and professional.
Mr harrison and Alexi were very professional and helpful. Explained every thing. What a great experience,fast also. Definitely 5 stars!!!!!
Fast, friendly and affordable
The team was fast. Friendly, knowlable, and I was 💯 complete with the service I received.
Great service!!!
Guys always do a great job
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 149 | — |
| Air & cabin filter replacement | 15 | — |
| Tires | 6 | — |
| Electrical | 3 | — |
| Transmission | 2 | — |
