Analyzing 8,519,4878.5M ReviewsFor 24,16424.2K Experts

Experts Reviews · Company report
Strickland Brothers 10 Minute Oil Change logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%98+13.9Replies to reviews 7%98+6.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Strickland Brothers 10 Minute Oil Change

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 110 oil change services · 4.9★ from 802 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Strickland Brothers 10 Minute Oil Change is better than 85% of oil change services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Strickland Brothers 10 Minute Oil Change is better than 83% of oil change services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Strickland Brothers 10 Minute Oil Change is better than —% of oil change services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Strickland Brothers 10 Minute Oil Change is better than 98% of oil change services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Strickland Brothers 10 Minute Oil Change is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Strickland Brothers 10 Minute Oil Change is better than 98% of oil change services.A
98

Reviews for your job

Customers hired Strickland Brothers 10 Minute Oil Change for 4 kinds of job.

Strickland Brothers 10 Minute Oil Change for air & cabin filter replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.80
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.99
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Air & cabin filter replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 70
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 80 Google reviews tagged “Air & cabin filter replacement” · showing 20

Andrea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Exceptional service they surely provided! After a long day of my car running weird not knowing I needed an oil change because I was near all the way out and the fact I was 8 minutes arriving before they closed but the two gentleman Zane and Gabe, both went above and beyond, was very professional and very helpful…

Great priceAir & cabin filter replacementOil change
Kreg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

First time customer here, let me start off by saying best oil change I’ve ever gotten, guys came out and said hello with a water before service even started, went through the pricing and different packages they offered as well as kept me up to date on everything they were doing. By far the best service I’ve ever had…

Great priceAir & cabin filter replacementOil change
Alyssa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent service , My child and elderly were both provided waters before service even started ,great customer service and great timing on the service. Will definitely be returning !

Reasonable priceAir & cabin filter replacementOil change
Kayla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service

Reasonable priceAir & cabin filter replacementOil change
Brittney8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very very hot outside Today and they did the greatest job! All 3 of the guys were extremely friendly as well. Thank you James, Gabriel, and Zane so much! I will recommend this place for sure!

Reasonable priceAir & cabin filter replacementOil change
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Exceptional service as always, been to a couple different locations and they are all fantastic was in here on Monday was greeted with a bottle of water, checked everything and even showed me along the way awesome customer service and great guys thanks Zane and Crew I’ll definitely be back.

Great priceAir & cabin filter replacementOil change
Stacy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very knowledgeable about what they do. Explained everything to me as they went and had great customer service. Fast but correctly done work. Definitely recommend.

Great priceAir & cabin filter replacementOil change
DJ7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great price and great service, beats the hell out of Jiffy Lube!

Great priceAir & cabin filter replacementOil change
Chloe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I went about a week ago only because they are closer to me, now I was there about a year ago and didn't return because the assistant manager named Brittany, she was really pushy and like tweaky, I kept telling her I didn't want anything but an oil change, she was so annoying, I didn't return because of that. I took…

Great priceAir & cabin filter replacementOil change
SunnyBunniesLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great service, polite staff, highly recommend!These guys are awesome !!!!

Great priceAir & cabin filter replacementTiresOil change
james17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great customer service. Quick. I'm and out less than 20 minutes. Dixie Highway.

Great priceAir & cabin filter replacementOil change
Brittany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Absolutely LOVE the service at Stricklands. Always in a timely manner, very friendly staff, I won’t go anywhere but Stricklands. Trust them with all my cars !

Reasonable priceAir & cabin filter replacementAuto engine diagnosticOil change
ChrisLocal Guide · 201 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Professional and rapid customer service. More expensive than other places, but worth every penny: they corrected issues that I hadn't even considered. Try them at least once!

Reasonable priceAir & cabin filter replacementOil change
Trevor11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Very quick and easy. Could be a little cheaper but you could also just learn to change your own oil. Coupons always available by mail and on Facebook which is nice

Reasonable priceAir & cabin filter replacementOil change
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Got everything I needed tooken care of 🤝

Great priceAir & cabin filter replacementOil change
Sam5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Was fast, well communicated, and saved me a TON of money compared to Valvoline. Thanks!

Great priceAir & cabin filter replacementOil change
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They were nice let us know if something was needing to be changed and ask if we wanted to do it. We got waters while we waited and a free air freshener for the car. I highly recommend them.

Great priceAir & cabin filter replacementOil change
Adam1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I really appreciate the service that I got today at the Strickland Brothers on Dixie Highway. Julian was informative, professional and helped me get my car back into tiptop shape. I will definitely be returning for my future oil changes at this location.

Air & cabin filter replacementOil change
Amy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Fast, competent and very respectful. Great price plus coupons.

Great priceAir & cabin filter replacementOil change
chelsey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

The employees were fast and friendly. I’m used to waiting an hour or more for an oil change, and nobody has time to wait that long. He did it in 10 minutes!! Absolutely amazing service! Highly recommend. Brittany was so fast & friendly, willing to help and answer questions! Christopher & William were also very nice and friendly.

Great priceAir & cabin filter replacementTiresOil change

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 56%Overpriced 3%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Oil change329—
Air & cabin filter replacement79—
Tires27—
Auto engine diagnostic11—

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