How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%98+13.9Replies to reviews 7%98+6.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCOREStrickland Brothers 10 Minute Oil Change
Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 110 oil change services · 4.9★ from 802 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
Reviews for your job
Customers hired Strickland Brothers 10 Minute Oil Change for 4 kinds of job.
Strickland Brothers 10 Minute Oil Change for oil change
Clear ✕All 329 Google reviews tagged “Oil change” · showing 240
In and out in less than 10 min
The people were nice and the service efficient.
Exceptional service they surely provided! After a long day of my car running weird not knowing I needed an oil change because I was near all the way out and the fact I was 8 minutes arriving before they closed but the two gentleman Zane and Gabe, both went above and beyond, was very professional and very helpful…
First time customer here, let me start off by saying best oil change I’ve ever gotten, guys came out and said hello with a water before service even started, went through the pricing and different packages they offered as well as kept me up to date on everything they were doing. By far the best service I’ve ever had…
They did not check my lights and other fluid levels, although I saw them mark otherwise on the computer. They did not check my tire pressures. My last two visits have been extremely disappointing and I will not be back. This time, I only returned because I had a coupon for a free oil change. Otherwise, the terrible…
They were great. Always polite.
I've rebuilt classic cars for 50 years. Really like the staff and respect the service at the Dixie branch. With 3 cars I've changed my oil before 3000 miles and get 300000 miles out of my cars and Strickland does it quickly & correctly. Only choice other than dealer in Louisville.
Excellent service , My child and elderly were both provided waters before service even started ,great customer service and great timing on the service. Will definitely be returning !
Good people and super fast.
Stopped here for an oil change because there was no line. Was greeted, offered a bottle of water before anything! Was super quick, cheaper then the competitors will defiantly be my new place! The techs were super nice, and didn’t try to push other services!
Fast and friendly service! I'll be a retuning customer.
The guys were very professional and knew their business
Super nice fellas, good music, and fast service.
Excellent service
James help me and was great. Recommend this place for anyone and any car
Great service, fast and friendly staff always
I was recommended by family to this place,fast,and friendly,great place..
Very friendly and professional!
Very very hot outside Today and they did the greatest job! All 3 of the guys were extremely friendly as well. Thank you James, Gabriel, and Zane so much! I will recommend this place for sure!
I had a great experience
Nice guy. Super fast service! I know it says 10 min oil change but I never expected to actually be in and out in less than 15 min. Might be slightly higher in price than other places but they make up for that in service.
Exceptional service as always, been to a couple different locations and they are all fantastic was in here on Monday was greeted with a bottle of water, checked everything and even showed me along the way awesome customer service and great guys thanks Zane and Crew I’ll definitely be back.
I was here on Sunday and got the worst service I have ever gotten since I started going there. There is usually a man and woman who work well together the past few times I have been in. Sunday it was 2 young men there and they did not take time and service my vehicle properly. They never showed me my filter, or…
Very quick and informative. The guys were super nice and had me in & out fast. Definitely will continue to use them in the future.
I appreciate good customer service, and all 3 young men working this morning were very attentive to both cars they were servicing. Great job!!
Easy in and out. Nice guys.
3 young men provided excellent and expedient service. At a reasonable price. Thank you!
Service was good and quick
Very knowledgeable about what they do. Explained everything to me as they went and had great customer service. Fast but correctly done work. Definitely recommend.
Nice job
The technician jammed my bolt from oil pan into the socket, he then proceeded to throw the socket down in the parking lot in order to get the bolt out of the socket this is so unprofessional in front of the owner of the vehicle, treating any parts to a vehicle like that is so unprofessional!! Let’s hope they will…
Cool dudes ,got the job done.
Great price and great service, beats the hell out of Jiffy Lube!
Great service!
We had a great experience at Strickland Brothers. Loved the complimentary water and air freshener. James took very good care of us and even found and corrected a mistake from our last oil change with another servicer. We will be back!
Fast,professional, clean, friendly, no long wait time
I went about a week ago only because they are closer to me, now I was there about a year ago and didn't return because the assistant manager named Brittany, she was really pushy and like tweaky, I kept telling her I didn't want anything but an oil change, she was so annoying, I didn't return because of that. I took…
James was very rude and acted like I was an inconvenience I won’t be back
Got a oil change Thursday they overfilled my oil causing it to leak
I like going there getting a oil change it's quick the people was kind
The staff was very professional and courteous. They recommended the oil change that was best for my car. They didn't use high pressure tactics like some other quick change oil places. The prices are comparable to other oil change companies as well.
Great service, polite staff, highly recommend!These guys are awesome !!!!
Brent is always quick & helpful
Great customer service. Quick. I'm and out less than 20 minutes. Dixie Highway.
friendly helpful staff finished very quickly greeted immediately
Absolutely LOVE the service at Stricklands. Always in a timely manner, very friendly staff, I won’t go anywhere but Stricklands. Trust them with all my cars !
Professional and rapid customer service. More expensive than other places, but worth every penny: they corrected issues that I hadn't even considered. Try them at least once!
The staff was quick, knowledgeable, and friendly. I will be returning.
Very quick and easy. Could be a little cheaper but you could also just learn to change your own oil. Coupons always available by mail and on Facebook which is nice
Got everything I needed tooken care of 🤝
Brent was by himself and took care of everything in a friendly and efficient manner
Amazing customer service. Quick work and they deserve a raise.
Great service! This was my first time ever going to a “drive thru” oil change place. I was apprehensive but it was super easy and will definitely do it again!
The only place I go to get my oil changed for my personal cars and my work trucks. The employees are great and I never spend more than 30 min
Service was fast and thorough! The offered a water while I waited. Courteous staff! Love it!
Friendly and curtious
Very alert and knowledgeable about vehicle and process. Great job
Great job great service
Quick, efficient, and very professional. A little more expensive than some, but the work is quality. I'll be back!
10/10 will always recommend. Fantastic service every time. Always goes above and beyond
Always professional and efficient
They are very friendly and helpful and always done in a timely manner
Always a great experience
Britney and Julian were professional and courteous. This will be my spot for oil changes.
Was fast, well communicated, and saved me a TON of money compared to Valvoline. Thanks!
Brittanys service is so good that you want to get a oil change even when you dont need one!
The lady who did my oil change was polite very professional and fast she did an amazing job
They were nice let us know if something was needing to be changed and ask if we wanted to do it. We got waters while we waited and a free air freshener for the car. I highly recommend them.
Quick service, and price reasonable .Took my second car there quick and reasonable
Quick and efficient!
All of the staff are always very knowledgeable and professional.
quick,easy and for about $30 more then what it would cost for the material alone it's well worth not crawling under and doing it myself in the cold .
Always quick and professional!
Excellent Customer Service and Pricing!! Nice courtesy employees! I have been at the Dixie location over the past 3 years and know the employees who are so nice. They take care of all my needs and I drive off confident knowing I’m good till my next visit. Thanks, Karen
William had the best customer service, this place is amazing! 10/10
I went to get my oil change this morning, and I had the best experience with Chris. He speaks a little Spanish, which is very welcoming as a Spanish speaker. Not only was he knowledgeable about what he was doing, but his attention to detail was excellent. I’d give him an A+! And he got it all done in under 45 minutes. Highly recommended!
It was my first time going there they are right next to my apartment building and the young man that did the job was nice and patient.
Friendly service, knowledgeable technician and fast! Bret was great!
It really is a fast and friendly oil change. I won’t go anywhere else.
Excellent service, pulled right up with no wait. First time going here. Will definitely be going back.
Fast, knowledgeable, free water, courteous, great oil.
Great service
Brent and the crew on Dixie have always been kind and get you in and out quickly. I had an issue awhile back with another location and Brent was a great help getting me back on the road. Highly recommend the Dixie hwy Strickland Brothers
Super fast and very polite!
Fast and reliable!! Super recommend they are quick and efficient
I really appreciate the service that I got today at the Strickland Brothers on Dixie Highway. Julian was informative, professional and helped me get my car back into tiptop shape. I will definitely be returning for my future oil changes at this location.
Fast, competent and very respectful. Great price plus coupons.
Fast, professional, friendly service!
Very nice facility Great service and what staff there was were courteous and reliable Pricing was ridiculously high even with discount
The one in PRP is the only one I've gone too amd after going the last 2 years I just wanted to let everyone in on my secret and hope it dont backfire into getting those extreme lines I've seen at Valvoline amd jiffy lube. The guys (and lady) here always have superior customer service, from communicating with…
The employees were fast and friendly. I’m used to waiting an hour or more for an oil change, and nobody has time to wait that long. He did it in 10 minutes!! Absolutely amazing service! Highly recommend. Brittany was so fast & friendly, willing to help and answer questions! Christopher & William were also very nice and friendly.
Great Service! Very professional and friendly.
Chris W. Helped us today. It was a great experience. He went above and beyond to explain what was going on and what still needed servicing. He wasn’t pushy about add on services - and helped us figure out what we could service within our price range. He made it a very easy experience and we will definitely return due to his phenomenal service.
Fast, professional, and friendly service!!! I will be back, thanks
Chris and Brent were knowledgeable, respectful, and very fast. The bays were clean, and they offered a free mini bottle of water.
Very fast professional service …. I love how my car drives after an oil change , thank you thank you thank you!
Great hospitality
The guys are amazing treat you like they have known you for years always taken care of everything my vehicle needs never try to over power with selling anything
Very nice ,quick service,friendly customer service.
Service was quick, efficient and friendly.
Brittany and Brent were great! They were super fast with the oil change, and additionally went out of their way to tend to other questions I had about my car and make sure my car was safe to drive. Will only be coming here for my oil changes from now on!
I will be a returning customer I'm very satisfied this trip
The young men are very respectful and knowledgeable! They're polite and friendly!
Brent wanted out of his way to hand me a water first which shows caring and his assistant Britt also helped out. Brent also notice a wire cut underneath fpr my pil sensor light coming on and took a picture of it on my phone. I would recommend this place to anyone looking for a quick professional oil change. Thanku Brent and Britt for helping me!
Like always a very satisfied experience
Courteous staff. Knowledgeable. Polite. 10 minute visit. Great service.
Great service as usual
Very polite , curtious and very pleasent and helpful
Courteous and easy they even use a name brand quality oil on the economy special
Was over charged!!!!! I was specific stating I wanted the $79.99 oil change listed in the options. After my oil change my card was ran I was handed a receipt and I drove off without paying attention (yes that was my fault) After getting back to work I looked at the receipt and was charged $99.99 and an additional…
Best oil change place in Louisville Kentucky on Dixie Highway.fast and friendly service
Great service great people friendly nice and very clean only place we will go 5 star service
First visit here, since staying in the area Had my doubts oil could be changed in 10 minutes. But these guys got it done! Even though they were working on Christmas Eve the guys were very friendly, and helpful. Will definitely come back next time
The guy that did the oil change was nice and fast. I recommend to all my friends and family to go there
Quick, professional service and helpful employees!
Fast Friendly In And Out Preston Store Is Closed Dixie Is My New Place 💯‼️
I've been going to Strickland Brothers set the first time they opened up on Dixie highway and I have to say I have not got my oil changed anywhere else. The duo techs always get me together
Staff was very friendly. They fixed a problem that Valvoline caused on my car .
Very fast and efficient service A little high
My husband decided to try this new place, and we had a bit of a time constraint. We arrived to find no line (just 1 vehicle inside in one of 3 bays) and were greeted promptly by a friendly gentleman who gave us each a complimentary small bottle of water. We went in to the bay and things did start quickly. There was…
Always friendly & efficient in their work! Definitely go to Strickland Brothers!
Wonderful customer service fast work, And so friendly! Really a great place to go!
Great Experience! I loved how they walked us through each step of the process. Thank you for taking great care of our family.
Dixie Hwy, Louisville, KY Strickland was one of the best oil change experiences I’ve ever had. Service was above and beyond and I felt very comfortable with the work completed.
Have been here 4 or 5 times with the same tech . Mr . Brent Alm. First he noticed when I used Valvol to change oil once they had put the wrong oil filter on that started leaking . Brent caught the issue immediately. Installed the correct oil filter with oil change and has had my business ever since. Please keep…
Everyone is so curious, and polite. Customer service is is number 1. They are all great. Thank you for your service
Good service, polite and knowledgeable.
Get you in and out quick with trying to sell you a bunch of crap you don't need.
Best oil change experience I think I've ever had. Friendly, fast, not pushy. I was in and out.
The technicians were extremely nice and provided great service !
Dixie location rocks super friendly Love this location Dixie hey is the best great people and very helpful and honest people been coming here since they open
Very professional and friendly. Not pushy with products.
The staff was superb! The manager went above and beyond for my service. She had to go to a local AutoZone to get something needed to take my filter cap off. With a great attitude she made sure I didn’t have to go to another business.
It really is a 10 minute oil change, in and out in a jiffy with people who know what they are doing!
I pulled in at about 2:30. There was no line. I asked if, along with an oil change, did they rotate tires? Mr Mike was very polite, directed me to the proper bay. I was in and out in under 30 minutes. Everyone there was friendly. This will be my new oil change place. And I love that they offer a discount to military and veterans.
Best men to show and and explain what they were doing. If I had went to ford I am always there for 2 hours couldn't have ask to be treated any better. Thank you
Guys were great and down to earth! Not high-pressured for things I didn't need but informative on my car during my oil change. Will be going here in the future!
Found a new place to get my vehicles serviced. Great experience
Fast, friendly and efficient. Had me in and out in no time. Wish it was a little cheaper though.
Every time I’ve been here, I’m told that something is wrong with my car, example told that I have a major oil leak, yet no oil leak exists. Has only had this happen at this location, zero issues at the Westport rd location
great overall experience! quick and efficient!
They were very kind and helped me to put on my new windshield wipers. I hadn’t purchased these wipers from them but they didn’t hesitate to help me. She also showed me how she did it which I greatly appreciated. The whole team came out to help! I will definitely be a repeat customer.
Very friendly and fast service
I highly recommend Strickland Brothers! This was the easiest and quickest oil change that I have ever gotten. Great job! I will be going there for future oil changes.
I highly recommend these folks. They are always fast, thorough and polite. I have always used the store on dixie hwy in PRP. Thanks for the great service!!
Very professional and courteous staff. They double, triple, quadrupled checked during the whole process. They offered me water and showed me my old and new parts. Loved it 💛
Fast service from very nice and knowledgeable people. I had a hose loose and they noticed right. Thanks for the wonderful service and this will be my new spot from here out.
Personable and helpful! Super quick and easy. Didn’t feel taken advantage of. Would recommend to anyone! Bonus water bottle and air freshener too!!
Professional and friendly, they got it done quick and the price was wasn’t bad, definitely go here for good and fast service, thank you so much
Brittany M. was a delight. The dixie highway location is a wonderful and knowledgeable place for any of your car needs. Thank you so much Strickland Brothers!!
Very efficient and helpful!
Fast & give healthcare discount
Service was great!
The price was fairly reasonable. They greeted me with a smile and a water friendliest service I’ve had at an oil changing place. Aired up my tires, changed out my air filter it was well over due, topped off all my fluids, checked my wipers even, and all my lights Check my cabin filter, which I’ll get changed next…
Brent and Brittany are the best!! And I guarantee the fastest oil changing place in town, very knowledgeable and professional, and the absolute best customer service they always greet me with a smile and a bottle of water!! Never pushing me to buy everything like Valvoline I Definitely recommend the guys and girls…
BRITTANY IS VERY GOOD, I'M VERY PLEASED WITH MY service. Thank you
Not sure of their names but I just left your shop and I had excellent service for both techs and every time I go in they are both so helpful and just great to see.
Service was fantastic, fast and friendly like always! Brent and Brittany are the best! Definitely would recommend Dixie hwy team!! Forever my oil changing place! :-)
I was able to get in and out of Strickland Brothers quickly. In addition to an oil change I was able to get air in my tires, a fuel booster and windshield wiper fluid. They did a great job!
Very quick service at a good price Attendants were very nice and respectful.
Very polite folks it was maybe 15mins but it was smooth and painless.
Very helpful and knowledgeable! Could ask for a better experience!
I was greeted with a bottle of cold water. There were two people working. The main person taking care of my oil change was very nice. I was showed a dirty air filter and had it replaced. He checked turning signals, brake lights, showed me how to reset oil change reminder. Very good experience. Only waited 10 min to…
Pleasant, efficient and over board service from Mike and Brittany. Will definitely go back! Thank you!
Quick and easy stop for an oil change, friendly and courteous service, nice facility. Great experience!
James and Brittany did a Get job!! They are so very Friendly,Helpful and Caring. They took care of excellent care of my Car. They gave us Water our dog a Treat!! They are so very kind and sweet. I will be going back there for now on.
Great service as usual
Very friendly and efficient
Good djob
Quick service, nice employees
EVERYTHING was GREAT! Got me in and out in 10 minutes and gave good old fashioned great customer service :) see you next time!
Super fast
Friendly. Efficient. Fast. Would recommend.
James was so professional and kind!! I'll always choose Strickland if the service is always this good! No pressure for things I didn't want or need and the service was exceptionally fast! 10/10 recommend!
Service was efficient, and very affordable. Technicians not to pushy to up-sale other services. Will definitely return
We just visited Strickland Brothers this morning for the first time. We took two vehicles to them; the guys were quick and super affordable. They gave us 25% off one of the vehicles because we brought in two. As they worked, they brought out the air filters of each to see if we wanted them replaced, as well as…
I was very satisfied with Strickland Bros service. The did not push me to buy anything extra and were very friendly and quick. My new oil change place from now on!!!
Very nice and they did a good job with my car.
The place was clean and the staff was friendly. It was a wonderful and pleasant experience. I will definitely be going back from now on. And the follow up was even better than the first visit!!!
Very nice employees at the one on Dixie Highway. Second vehicle I have taken to this location for an oil change. They actually give your vehicle the amount of oil it needs. I will recommend to everyone. Thank you for doing a great job!
The oil change was quick. but one of the workers was disrespectful. The truth is I won't return. location Dixie hwy
Nice experience but a little pricey.But would be coming back.
Love the guys on Dixie Hwy service. Great customer service, friendly men
Always a very nice experience and they don"t try to sell you a bunch of stuff you don't need.
Friendly! Fast! Efficient! Best place I’ve found!
Everyone was so nice during my oil change with them. Super fast & professional. Highly recommend!
Great service, fast and friendly.
First time visit will be back way better than setting at dealer for 3 hours for same service cheaper also
Excellent service -- free air freshener and free water as a new customer. Efficient and friendly. Will be returning. 10/10.
Quick, easy and all around good time. Best customer service I’ve had in a while!
Got in and out quickly. Didn't waste my time chatting about extra services that I didn't come for... huge plus. The attendant was super personable and polite. Nice clean place. They offered me a water. Great experience.
Brent and Kendrick were very professional and knowledgeable can’t say enough good things about them and my service was excellent military discount was another plus they were awesome
Great place clean friendly and very quick. Highly recommended place to give a try.
Gave me a bottle of water and air freshener, fixed a piece of plastic that was loose on my wheel well. Got me in and out in 15 minutes . Very nice and professional . Will be using for my next oil change .
It's great to pull in for an oil change without a wait. Didn't even have to get out of the car. What I appreciated most was not feeling like they were trying to upsale me.
1st time there today, very happy with them. Friendly staff. Not pushy . Will be back , Thanks guys! 😊
Great service! Friendly workers and a quick oil change. Love how they check the other fluids and your lights too!
The process was very quick , and they are very professional. Overall I would definitely recommend.
I had a wonderful experience. It wasn't busy so there was no line and I got right in. They offered me a bottle of water while they got to work. The team was efficient and professional. The service was thorough and affordable. The ended by offering me a complimentary airfreshener. Great job!
Quick, very polite, and courteous. Appreciated it especially in the extreme heat.
The gentlemen that changed my oil today at the Dixie location were very professional and courteous. I felt safer driving back home today after they checked everything out for me!
Very polite and quick service
Oil change ----Zack and Brent was very professional and knowledgeable. Will refer people and will return.
Great service and great communication from them. Thanks 😊
There was no line when I pulled in, and both gentleman were very polite and helpful! It was quick and painless lol This was my first time, and it won’t be my last!! I’ll be back ☺️ Oh yeah! The free water bottle and air freshener is a nice touch! Loved that!
Great Service
I've never left from getting an oil change feeling as confident and impressed as I did today. They have complimentary water and air fresheners, and keep you in the loop with everything they're doing to your vehicle, which, as a woman, I highly appreciated. I also appreciated the fact that the store manager and area…
joey and brent did a great job very quick and did a great job.
Quick and inexpensive oil change while you sit in your car 🚙 friendly staff.
they were sweet, and worked fast ! I will definitely be returning.
Very quick and good service.
Awesome customer service. Everyone was very friendly. Highly recommended
Very polite and friendly staff. They gave me a cold bottle of water to drink as I waited for the oil change to be finished. Showed me the oil level on the dipstick upon completion of their work. I'm a very happy customer and I will definitely return.
Quick, professional, and as polite as can be! Will definitely be back!
Great service. The guys were wonderful and helped me with everything I needed. Thanks for your help.
They was great very nice people I recommend
They checked and filled up all fluids and even check my tires. Changed my windshield wipers and if I needed headlights or brake lights they can do that too. Very quick and great service. We were pleased and will be back. Thanks guys
Service was great! They were fast and got me in and out in a timely manner. Weren’t pushy on the sale or up sales.
Very courteous, efficient and fast.
The place was very clean & organized. The 2 guys thar help me were very nice & helpful . And I was really only in there for aroubd 10- 15 min. With us talking. I thought it was alittle high- I paid around 65$ I guess I'm used to paying 24.99 for an oil change I guess them days are over!!! Vavalane I paid 100.00…
Nice. Fast and very efficient
The workers or outstanding professional knowledgeable, very polite can’t say enough good things about this place and the workers. You guys are awesome.
Too long and too expensive. “10 Minute Oil Change” is quite a misnomer. It took about 60 minutes.
Service was great, friendly tech's, in and out quickly, and the price was better than most. Two thumbs 👍👍 up.
Great price, beats Valvoline and uses Valvoline brand oil. They were so fast my kids asked "why aren't you getting your oil changed?" Lol.... Techs had a great attitude as well.
Fast and very detailed. And very friendly
Great service. Did not try to upsell me on anything, but explained everything so I could choose. Also had my daughter in her with me and they were very nice and explained things to her as well. The free cold water bottle was a nice touch. Definitely going back here again.
Awesome service! The team is genuine and very polite. Thorough and quick. Waaay better than Valvoline & other competitors. Well done!
I’ve never had a problem with Valvoline, but these guys go above and beyond. They greeted us with bottled water? All 3 guys who were working were super kind and polite. Also, they were constantly communicating with us and each other. It seemed like they made sure more than one of them checked off on everything that…
They did a great job!
They are awesome, did my oil change and helped by telling what was wrong with my vehicle as well and offered to help me with the issue if I needed them to.
The guys working were very professional. In and out in 15 minutes. They also give a 25% military discount.
The technicians there were incredibly friendly and professional. I got in right away, was greeted, offered a bottle of water while I waited for my oil change. They didn’t try to push services on me that I had already stated that I didn’t want. They were quick, the prices were reasonable, and overall had a great…
Very professional, and not at all pushy about changing air filter and such, like other places.
Fast an friendly not at all high pressured. So much better then the other big companies. I'm a customer for life now
Fast service but very expensive. They try to sneak extra costs without telling you. Extra oil was $8 but receipt says $10. Also charged $6 extra for my oil filter. They said it was special one. I've had a 50 oil changes in this truck and no one has ever said that
Zach, Brent, and Joey served me very well at the SB oil change. HUGE 25% military discount
I had a great experience and excellent service.
Was in and out quickly
Friendly, fast
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 329 | — |
| Air & cabin filter replacement | 79 | — |
| Tires | 27 | — |
| Auto engine diagnostic | 11 | — |






