Experts Reviews · Company report
Strickland Brothers 10 Minute Oil Change logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%98+13.9Replies to reviews 7%98+6.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Strickland Brothers 10 Minute Oil Change

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 110 oil change services · 4.9★ from 802 Google reviews

Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Strickland Brothers 10 Minute Oil Change is better than 85% of oil change services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Strickland Brothers 10 Minute Oil Change is better than 83% of oil change services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Strickland Brothers 10 Minute Oil Change is better than —% of oil change services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Strickland Brothers 10 Minute Oil Change is better than 98% of oil change services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Strickland Brothers 10 Minute Oil Change is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Strickland Brothers 10 Minute Oil Change is better than 98% of oil change services.A
98

Reviews for your job

Customers hired Strickland Brothers 10 Minute Oil Change for 4 kinds of job.

Strickland Brothers 10 Minute Oil Change for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.329
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.86
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 96
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 329 Google reviews tagged “Oil change” · showing 60

Barry3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 hours ago★★★★★

In and out in less than 10 min

Reasonable priceOil change
JuanitaLocal Guide · 162 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

The people were nice and the service efficient.

Great priceOil change
Andrea3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Exceptional service they surely provided! After a long day of my car running weird not knowing I needed an oil change because I was near all the way out and the fact I was 8 minutes arriving before they closed but the two gentleman Zane and Gabe, both went above and beyond, was very professional and very helpful…

Great priceAir & cabin filter replacementOil change
Kreg1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

First time customer here, let me start off by saying best oil change I’ve ever gotten, guys came out and said hello with a water before service even started, went through the pricing and different packages they offered as well as kept me up to date on everything they were doing. By far the best service I’ve ever had…

Great priceAir & cabin filter replacementOil change
Ernie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★

They did not check my lights and other fluid levels, although I saw them mark otherwise on the computer. They did not check my tire pressures. My last two visits have been extremely disappointing and I will not be back. This time, I only returned because I had a coupon for a free oil change. Otherwise, the terrible…

Not sureOil change
Leeanna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

They were great. Always polite.

Great priceOil change
Kent7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I've rebuilt classic cars for 50 years. Really like the staff and respect the service at the Dixie branch. With 3 cars I've changed my oil before 3000 miles and get 300000 miles out of my cars and Strickland does it quickly & correctly. Only choice other than dealer in Louisville.

Reasonable priceOil change
Alyssa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Excellent service , My child and elderly were both provided waters before service even started ,great customer service and great timing on the service. Will definitely be returning !

Reasonable priceAir & cabin filter replacementOil change
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Good people and super fast.

Oil change
Billie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Stopped here for an oil change because there was no line. Was greeted, offered a bottle of water before anything! Was super quick, cheaper then the competitors will defiantly be my new place! The techs were super nice, and didn’t try to push other services!

Reasonable priceOil change
KaylaLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Fast and friendly service! I'll be a retuning customer.

Reasonable priceOil change
Loyce3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

The guys were very professional and knew their business

Great priceOil change
Justin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Super nice fellas, good music, and fast service.

Reasonable priceOil change
Kayla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Excellent service

Reasonable priceAir & cabin filter replacementOil change
Joshua4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

James help me and was great. Recommend this place for anyone and any car

Oil change
GlennshiaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great service, fast and friendly staff always

Great priceOil change
Rhonda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was recommended by family to this place,fast,and friendly,great place..

Reasonable priceOil change
Mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very friendly and professional!

Reasonable priceOil change
Brittney8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very very hot outside Today and they did the greatest job! All 3 of the guys were extremely friendly as well. Thank you James, Gabriel, and Zane so much! I will recommend this place for sure!

Reasonable priceAir & cabin filter replacementOil change
Tuyishime2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I had a great experience

Great priceOil change
JennLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Nice guy. Super fast service! I know it says 10 min oil change but I never expected to actually be in and out in less than 15 min. Might be slightly higher in price than other places but they make up for that in service.

Oil change
J3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Exceptional service as always, been to a couple different locations and they are all fantastic was in here on Monday was greeted with a bottle of water, checked everything and even showed me along the way awesome customer service and great guys thanks Zane and Crew I’ll definitely be back.

Great priceAir & cabin filter replacementOil change
Kendrah8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★

I was here on Sunday and got the worst service I have ever gotten since I started going there. There is usually a man and woman who work well together the past few times I have been in. Sunday it was 2 young men there and they did not take time and service my vehicle properly. They never showed me my filter, or…

Reasonable priceOil change
Brittany2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Very quick and informative. The guys were super nice and had me in & out fast. Definitely will continue to use them in the future.

Reasonable priceOil change
LiveLoveLearn14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I appreciate good customer service, and all 3 young men working this morning were very attentive to both cars they were servicing. Great job!!

Great priceOil change
CynthiaLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Easy in and out. Nice guys.

Reasonable priceOil change
TammyLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

3 young men provided excellent and expedient service. At a reasonable price. Thank you!

Reasonable priceOil change
Wayne1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Service was good and quick

Reasonable priceOil change
Stacy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Very knowledgeable about what they do. Explained everything to me as they went and had great customer service. Fast but correctly done work. Definitely recommend.

Great priceAir & cabin filter replacementOil change
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Nice job

Reasonable priceAuto engine diagnosticOil changeService not listed
DBATLocal Guide · 123 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★

The technician jammed my bolt from oil pan into the socket, he then proceeded to throw the socket down in the parking lot in order to get the bolt out of the socket this is so unprofessional in front of the owner of the vehicle, treating any parts to a vehicle like that is so unprofessional!! Let’s hope they will…

Oil change
ALK5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Cool dudes ,got the job done.

Oil change
DJ7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great price and great service, beats the hell out of Jiffy Lube!

Great priceAir & cabin filter replacementOil change
Tierra9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service!

Oil change
Judith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We had a great experience at Strickland Brothers. Loved the complimentary water and air freshener. James took very good care of us and even found and corrected a mistake from our last oil change with another servicer. We will be back!

Great priceOil change
TedLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Fast,professional, clean, friendly, no long wait time

Reasonable priceOil change
Chloe1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I went about a week ago only because they are closer to me, now I was there about a year ago and didn't return because the assistant manager named Brittany, she was really pushy and like tweaky, I kept telling her I didn't want anything but an oil change, she was so annoying, I didn't return because of that. I took…

Great priceAir & cabin filter replacementOil change
Jamie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★

James was very rude and acted like I was an inconvenience I won’t be back

OverpricedOil change
UNDEAD2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★

Got a oil change Thursday they overfilled my oil causing it to leak

Oil change
ruthLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I like going there getting a oil change it's quick the people was kind

Oil change
ChrisLocal Guide · 84 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The staff was very professional and courteous. They recommended the oil change that was best for my car. They didn't use high pressure tactics like some other quick change oil places. The prices are comparable to other oil change companies as well.

Oil change
SunnyBunniesLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great service, polite staff, highly recommend!These guys are awesome !!!!

Great priceAir & cabin filter replacementTiresOil change
Trista5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Brent is always quick & helpful

Great priceOil change
james17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great customer service. Quick. I'm and out less than 20 minutes. Dixie Highway.

Great priceAir & cabin filter replacementOil change
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

friendly helpful staff finished very quickly greeted immediately

Reasonable priceOil change
Brittany3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Absolutely LOVE the service at Stricklands. Always in a timely manner, very friendly staff, I won’t go anywhere but Stricklands. Trust them with all my cars !

Reasonable priceAir & cabin filter replacementAuto engine diagnosticOil change
ChrisLocal Guide · 201 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Professional and rapid customer service. More expensive than other places, but worth every penny: they corrected issues that I hadn't even considered. Try them at least once!

Reasonable priceAir & cabin filter replacementOil change
SavenaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The staff was quick, knowledgeable, and friendly. I will be returning.

Reasonable priceOil change
Trevor11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★

Very quick and easy. Could be a little cheaper but you could also just learn to change your own oil. Coupons always available by mail and on Facebook which is nice

Reasonable priceAir & cabin filter replacementOil change
Jonathan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Got everything I needed tooken care of 🤝

Great priceAir & cabin filter replacementOil change
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Brent was by himself and took care of everything in a friendly and efficient manner

Reasonable priceOil change
edward2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Amazing customer service. Quick work and they deserve a raise.

Oil change
Gena4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service! This was my first time ever going to a “drive thru” oil change place. I was apprehensive but it was super easy and will definitely do it again!

Reasonable priceOil change
Alex10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The only place I go to get my oil changed for my personal cars and my work trucks. The employees are great and I never spend more than 30 min

Great priceOil change
Christa7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Service was fast and thorough! The offered a water while I waited. Courteous staff! Love it!

Oil changeService not listed
Jeff1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Friendly and curtious

Reasonable priceOil change
Babsra2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very alert and knowledgeable about vehicle and process. Great job

Reasonable priceOil change
Danny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great job great service

Great priceOil change
Stephanie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Quick, efficient, and very professional. A little more expensive than some, but the work is quality. I'll be back!

Reasonable priceOil changeService not listed
Alexander2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

10/10 will always recommend. Fantastic service every time. Always goes above and beyond

Great priceOil change

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 56%Overpriced 3%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Oil change329—
Air & cabin filter replacement79—
Tires27—
Auto engine diagnostic11—

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