Analyzing 8,519,4878.5M ReviewsFor 24,16424.2K Experts

Experts Reviews · Company report
Strickland Brothers 10 Minute Oil Change logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%83+20.1Value 14%98+13.9Replies to reviews 7%98+6.9Experts Score= 87Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE

Strickland Brothers 10 Minute Oil Change

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #32Position by Experts Score among all companies we track in this category. of 110 oil change services · 4.9★ from 802 Google reviews

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Report card

Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Strickland Brothers 10 Minute Oil Change is better than 85% of oil change services.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Strickland Brothers 10 Minute Oil Change is better than 83% of oil change services.A
83
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Strickland Brothers 10 Minute Oil Change is better than —% of oil change services.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Strickland Brothers 10 Minute Oil Change is better than 98% of oil change services.A
98
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Strickland Brothers 10 Minute Oil Change is better than 100% of oil change services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Strickland Brothers 10 Minute Oil Change is better than 98% of oil change services.A
98

Reviews for your job

Customers hired Strickland Brothers 10 Minute Oil Change for 4 kinds of job.

Strickland Brothers 10 Minute Oil Change for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.28
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 85
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 28 Google reviews tagged “Tires” · showing 20

SunnyBunniesLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Great service, polite staff, highly recommend!These guys are awesome !!!!

Great priceAir & cabin filter replacementTiresOil change
chelsey5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

The employees were fast and friendly. I’m used to waiting an hour or more for an oil change, and nobody has time to wait that long. He did it in 10 minutes!! Absolutely amazing service! Highly recommend. Brittany was so fast & friendly, willing to help and answer questions! Christopher & William were also very nice and friendly.

Great priceAir & cabin filter replacementTiresOil change
Olga6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great Service! Very professional and friendly.

Reasonable priceTiresOil change
Chad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Chris and Brent were knowledgeable, respectful, and very fast. The bays were clean, and they offered a free mini bottle of water.

Great priceAir & cabin filter replacementTiresAuto engine diagnostic
Michele4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I will be a returning customer I'm very satisfied this trip

Great priceOil change
BrittanyLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Wonderful customer service fast work, And so friendly! Really a great place to go!

Customer photo from Brittany's review
Great priceAir & cabin filter replacementTiresAuto engine diagnostic
BrianLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Good service, polite and knowledgeable.

Reasonable priceAir & cabin filter replacementTiresOil change
brandon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Found a new place to get my vehicles serviced. Great experience

Oil changeTires
Holden7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Brittany M. was a delight. The dixie highway location is a wonderful and knowledgeable place for any of your car needs. Thank you so much Strickland Brothers!!

Great priceAir & cabin filter replacementTiresOil change
Tammy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Not sure of their names but I just left your shop and I had excellent service for both techs and every time I go in they are both so helpful and just great to see.

Reasonable priceAir & cabin filter replacementTiresAuto engine diagnostic
Jean2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Good djob

Air & cabin filter replacementTiresAuto engine diagnostic
kimberlyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very nice employees at the one on Dixie Highway. Second vehicle I have taken to this location for an oil change. They actually give your vehicle the amount of oil it needs. I will recommend to everyone. Thank you for doing a great job!

Oil changeTires
MarthaLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Friendly! Fast! Efficient! Best place I’ve found!

Oil changeTires
Wallace6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

First time visit will be back way better than setting at dealer for 3 hours for same service cheaper also

Oil changeTires
Alanna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

they were sweet, and worked fast ! I will definitely be returning.

Air & cabin filter replacementAuto engine diagnosticOil change
Kathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Quick, professional, and as polite as can be! Will definitely be back!

Air & cabin filter replacementOil changeTires
SandraLocal Guide · 182 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very courteous, efficient and fast.

Air & cabin filter replacementOil changeTires
Haylie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great and fast service!

Air & cabin filter replacementOil changeTires
Aaron3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great! Fast friendly and did good work at a good price!

Oil changeTires
WYLD3D2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Was driving by and saw the guys with the signs! Quick, personable, knowledgeable. Offered my family bottles of water while driving through. We will we back.

Oil changeTires

Show more tires reviews (8 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 56%Overpriced 3%Not sure 2%

Jobs customers hired them for

JobReviewsCategory typical
Oil change329—
Air & cabin filter replacement79—
Tires27—
Auto engine diagnostic11—

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