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Strong Point Financial, Inc.

Financial planner · Orlando, FL · reviewed since 2018

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%86+46.9Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%88+6.2Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#40 of 51 retirement planningPosition by Experts Score among all companies we track in this category. · better than 22%
4.9 ★★★★★ 433 Google reviews · 24 photos
93%five-star reviews
4.86★last 12 monthsAverage stars on reviews from the last 12 months only.
2.7%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
89%reviews answered by the owner
Oct 2026latest review

Strong Point Financial, Inc. at a glance

Google reviewers rate Strong Point Financial 4.9 out of 5 based on 433 reviews, with the owner responding to 89% of them. Clients frequently praise the team's knowledge, clear communication, and friendly approach to retirement, estate planning, and tax guidance. However, lower-rated feedback highlights recurring issues with responsiveness, missed appointments, and delays in providing promised documents or following up on client inquiries.

  • Google rating: 4.9 out of 5 from 433 reviews (93% five-star).
  • Reviews on this page: 433 Google reviews (331 with written comments, 14 with photos).
  • Owner responses: the business replied to 89% of reviews.
  • Most recent review: October 24, 2026.
  • Service: Retirement Planner serving Orlando, Florida.

Data from Google, last updated October 26, 2026.

Score profile vs other retirement planning

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

Satisfaction86Reliability84Craft & service100Value100Momentum100Replies to reviews88Satisfaction: 86 (median 97)Reliability: 84 (median 97)Craft & service: 100 (median 100)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 88 (median 55)
Strong Point Financial, Inc.Retirement Planning median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Strong Point Financial, Inc.: 86/100 on this factor. Category median: 97.A
86
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Strong Point Financial, Inc.: 84/100 on this factor. Category median: 97.A
84
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Strong Point Financial, Inc.: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Strong Point Financial, Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Strong Point Financial, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Strong Point Financial, Inc.: 88/100 on this factor. Category median: 55.A
88

Bar = this company · dark tick = category median.

Star ratings

433 Google reviews we collected

  • 5 stars40493%
  • 4 stars153%
  • 3 stars51%
  • 2 stars31%
  • 1 star61%

Praise vs complaints

Phrases our text analysis found in 331 written reviews

  • Praise30097%
  • Complaints93%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price655%
  • Reasonable218%
  • Overpriced00%
  • Not sure327%

Topic share

How often each topic comes up in the written reviews

  • Staff & attitude16052%
  • Communication4916%
  • Quality & results3511%
  • Would recommend3110%
  • Honesty & trust206%
  • Speed & response93%
  • Price & value52%

What customers talk about

We read 331 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “…with distributions to minimize the tax consequences Chance was very knowledgeable and understanding of our situation and made me feel confident that…”
  • “He is very knowledgable and explained everything so even I could understand it!”
  • “Nicholas Gorry is very detail oriented and personable, a good listener and answered all my questions thoroughly.”
  • “Would strongly recommend Strong Point Financial for your investment needs.”
  • “…nd long‑term care options — all delivered with professionalism and a genuinely friendly team.…”
  • “Everything worked as it should, quick to the point and chance listens t's a big thing”
    “A lady called me and we scheduled a Zoom with Corey, but Corey was a no show.”
  • “I have gained a great deal of knowledge from our sessions, and the takeaways, including a better understanding of financial freedom, are priceless.”

People customers mention

  • Cory 28 reviews
  • Chance 22 reviews
  • Robinson 21 reviews
  • Corey 8 reviews
  • Medicare 6 reviews
  • Gorry 5 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Strong Point Financial, Inc. for 6 kinds of job. Pick one to see what they paid and said.

Recent reviews

John11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

We discussed how to move forward with distributions to minimize the tax consequences Chance was very knowledgeable and understanding of our situation and made me feel confident that we were making the right moves

Reasonable priceFinancial planEstate planningHealth insurance
BILL4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Mr.Chance Robinson was very knowledgeable on everything that was brought up in the presentation and very straightforward on all financial planning situations.

Tax planning
Libby6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

My husband & I are both relieved at 75 years old having Strong Point Financial advising us on our retirement .

Great priceFinancial planEstate planningMedicare health plan assistance
gmarlabu4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

My advisor made me feel like family! He is very knowledgable and explained everything so even I could understand it! I highly recommend this company. You will be very glad you made an appointment no matter how small your nest egg!

Great priceFinancial planEstate planningInvestment advising
Lillia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

We only saw the presentation with Shanz and it was very enlightening and interesting. We have an appointment set up with somebody from his office. We didn’t sign up for any service we just had a steak dinner. I had salmon at Flemming‘s. He seems like a really nice smart guy and if I were gonna put my money…

A3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Nicholas Gorry is very detail oriented and personable, a good listener and answered all my questions thoroughly. He was very helpful working with my wife and I on plans for our retirement.

Financial planMedicare health plan assistanceWealth management

Photos

Customer reviews

4.9 ★★★★★ 433 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Rayj D5 reviewsTotal number of Google reviews Rayj has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I would give them 10 stars if I could!

  • Price assessment: Great price
  • Services: Financial plan, Estate planning, Investment advising, Tax planning
Foster Algier9 reviewsTotal number of Google reviews Foster has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

iI was good to feel like I was getting the best direction from my advisor

  • Price assessment: Great price
  • Services: Medicare health plan assistance
Robert Curtis5 reviewsTotal number of Google reviews Robert has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

just the initial interview, waiting to see if they can do something

  • Price assessment: Not sure
  • Services: Service not listed
Response from the owner · 3 days ago

Thank you for taking the time to meet with us! We appreciate the opportunity to learn more about your goals and look forward to seeing how we may be able to help.

John Gordon11 reviewsTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We discussed how to move forward with distributions to minimize the tax consequences Chance was very knowledgeable and understanding of our situation and made me feel confident that we were making the right moves

  • Price assessment: Reasonable price
  • Services: Financial plan, Estate planning, Health insurance
Response from the owner · 2 years ago

Thank you for sharing your positive experience with us. It's wonderful to hear that Chance's expertise and understanding made a significant impact, providing you with confidence in your financial decisions, especially regarding minimizing tax consequences. Our goal is always to ensure you feel well-informed and secure with the strategies we recommend. Chance and the rest of our team are here to support you every step of the way!

BILL MCCLAIN4 reviewsTotal number of Google reviews BILL has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Mr.Chance Robinson was very knowledgeable on everything that was brought up in the presentation and very straightforward on all financial planning situations.

  • Services: Tax planning
Response from the owner · a week ago

Thank you so much for the kind words! We’re glad you enjoyed Chance’s presentation and found it informative and straightforward. We appreciate you taking the time to share your experience with us!

Libby Bumpus6 reviewsTotal number of Google reviews Libby has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My husband & I are both relieved at 75 years old having Strong Point Financial advising us on our retirement .

  • Price assessment: Great price
  • Services: Financial plan, Estate planning, Medicare health plan assistance, Investment advising, Tax planning, Wealth management
Response from the owner · a week ago

Thank you so much, Libby! Knowing you and your husband feel more at ease about your retirement means so much to us. We’re grateful for your trust in Strong Point Financial and happy to be here for you both!

gmarlabu4 reviewsTotal number of Google reviews gmarlabu has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

My advisor made me feel like family! He is very knowledgable and explained everything so even I could understand it! I highly recommend this company. You will be very glad you made an appointment no matter how small your nest egg!

  • Price assessment: Great price
  • Services: Financial plan, Estate planning, Investment advising, Tax planning, Wealth management
Response from the owner · 2 weeks ago

Thank you so much for the wonderful review! Making our clients feel comfortable, informed, and like family is exactly what we strive for. We truly appreciate your trust and recommendation!

Margarita Tortajada6 reviewsTotal number of Google reviews Margarita has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Nice people, beautiful place

  • Price assessment: Not sure
  • Services: Financial plan
Response from the owner · 2 weeks ago

Thank you for the 5-star review, Margarita! We’re so glad you enjoyed your visit and appreciate your kind words about our team and office. It was a pleasure having you!

Lillia Moreaux7 reviewsTotal number of Google reviews Lillia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We only saw the presentation with Shanz and it was very enlightening and interesting. We have an appointment set up with somebody from his office. We didn’t sign up for any service we just had a steak dinner. I had salmon at Flemming‘s. He seems like a really nice smart guy and if I were gonna put my money someplace, I would put it with him but it’s not worth spending $40,000 a year to have a financial planner.

Response from the owner · 2 weeks ago

Thank you so much, Lillia! We’re glad you enjoyed the presentation and your dinner at Fleming’s. Our goal is always to provide helpful information in a welcoming, pressure-free environment. We appreciate you taking the time to share your experience and look forward to answering any questions you may have at your upcoming appointment!

J RLocal Guide · 22 reviewsTotal number of Google reviews J has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Informative, pressure free discussion with nice people and great food 👍

Response from the owner · 2 weeks ago

JR, thank you so much for the 5-star review! We’re glad you enjoyed the food and conversation. Our goal is always to provide a welcoming, informative experience without any pressure. We appreciate you spending your time with us and hope to see you again soon!

Strong Point Financial, Inc. on Google Maps →

Business details