David Mankoff1 reviewTotal number of Google reviews David has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service, on time and very pleasant experience.
STUFF Junk Removal
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%99+54Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 99Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#39 of 110 junk removal servicesPosition by Experts Score among all companies we track in this category. · better than 65%
5.0 ★★★★★ 583 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
98%reviews answered by the owner
Oct 2026latest review
STUFF Junk Removal at a glance
Customers frequently cite punctual arrivals, efficient removal of items like debris and furniture, and fair pricing as key positives. Reviewers highlight clear communication regarding estimates and arrival times, noting the staff is professional and easy to work with. The business also donates unwanted items to local organizations. One lower-rated review criticized missed appointment times, which caused scheduling delays and additional costs for the customer.
- Google rating: 5.0 out of 5 from 583 reviews (99% five-star).
- Reviews on this page: 583 Google reviews (550 with written comments, 19 with photos).
- Owner responses: the business replied to 98% of reviews.
- Most recent review: October 18, 2026.
- Service: Junk Removal serving San Buenaventura (Ventura), California.
Data from Google, last updated October 26, 2026.
Score profile vs other junk removal services
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: reliability and craft & service; weakest: satisfaction.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.STUFF Junk Removal: 99/100 on this factor. Category median: 98.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.STUFF Junk Removal: 100/100 on this factor. Category median: 98.A
100
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.STUFF Junk Removal: 100/100 on this factor. Category median: 100.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.STUFF Junk Removal: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.STUFF Junk Removal: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.STUFF Junk Removal: 100/100 on this factor. Category median: 92.A
100
Bar = this company · dark tick = category median.
Star ratings
583 Google reviews we collected
- 5 stars57899%
- 4 stars41%
- 3 stars10%
- 2 stars00%
- 1 star00%
Praise vs complaints
Phrases our text analysis found in 550 written reviews
- Praise1,36299%
- Complaints111%
Topic share
How often each topic comes up in the written reviews
- Speed & response38728%
- Staff & attitude34325%
- Would recommend20315%
- Price & value19814%
- Quality & results15011%
- Communication655%
- Honesty & trust272%
What customers talk about
We read 550 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great service, on time and very pleasant experience.”
“They were on time, professional and the price was reasonable.”
“I would call them again and recommend them to anyone.”
“If you need hauling in any capacity I could not recommend them enough.”
“They came right on time, quickly hauled away our piles of cardboard boxes, and their service fee is very affordable.”
“Pricey but quick, respectful, and nice!”
“Scott and his crew did a fantastic job helping us get rid of unneeded furniture.”
“We had some other plans for a bed that didn't work out, and so needed a way to get it moved out and within a week.”
“The communication to get an estimate and cone out was fantastic.”
“Definitely the kind of people you can trust in “your space”.”
People customers mention
- Scott 49 reviews
- Noah 8 reviews
- Jagger 7 reviews
- Holden 6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired STUFF Junk Removal for 8 kinds of job. Pick one to see what they paid and said.
Recent reviews
Jason3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I was happy when I looked Stuff up and talked to Josh on the phone, and found out they were a local run business. They were on time, professional and the price was reasonable. Definitely using them every time.
Pepito1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Joey and Max did an excellent job. They came right on time, quickly hauled away our piles of cardboard boxes, and their service fee is very affordable. We highly recommend them for junk removal.
AaronLocal Guide · 2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
We had a LOT of stuff to get out. The communication to get an estimate and cone out was fantastic. The guys showed up on time and got everything done quicker than expected. I would call them again and recommend them to anyone.
Idalece1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Great experience again. This team makes my life easier. They are very cooperative and easy to work with
Natalie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Excellent service! I hired them to remove debris from my property, and I couldn’t have been happier. They were professional, showed up right on time, worked efficiently, and went above and beyond to make sure everything was cleaned up. The entire process was easy and hassle-free. I would absolutely recommend them and will definitely use them again!
Carole13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★
Arrival time and parking excellent. Workers were very polite, attentive, careful and quite efficient. Would definitely recommend their services and would use again in the future.
Jobs customers hired them for
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Photos
Customer reviews
5.0 ★★★★★ 583 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Jason LTC3 reviewsTotal number of Google reviews Jason has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI was happy when I looked Stuff up and talked to Josh on the phone, and found out they were a local run business. They were on time, professional and the price was reasonable. Definitely using them every time.
Pepito A1 reviewTotal number of Google reviews Pepito has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJoey and Max did an excellent job. They came right on time, quickly hauled away our piles of cardboard boxes, and their service fee is very affordable. We highly recommend them for junk removal.
Christina Stewart4 reviewsTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleSo professional and kind! Got everything picked up easily.
BrainInSkull3 reviewsTotal number of Google reviews BrainInSkull has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleQuick, smooth and fair priced.
Response from the owner · 4 years ago
Hi, Braininskull. Thank you so much for leaving us a stellar review!
Aaron LanderkinLocal Guide · 2 reviewsTotal number of Google reviews Aaron has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleWe had a LOT of stuff to get out. The communication to get an estimate and cone out was fantastic. The guys showed up on time and got everything done quicker than expected. I would call them again and recommend them to anyone.
Idalece1 reviewTotal number of Google reviews Idalece has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat experience again. This team makes my life easier. They are very cooperative and easy to work with
Maria Gregori9 reviewsTotal number of Google reviews Maria has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleJoey and Max were professional and friendly!
Natalie Spiwak4 reviewsTotal number of Google reviews Natalie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleExcellent service! I hired them to remove debris from my property, and I couldn’t have been happier. They were professional, showed up right on time, worked efficiently, and went above and beyond to make sure everything was cleaned up. The entire process was easy and hassle-free. I would absolutely recommend them and will definitely use them again!
Carole Hogge13 reviewsTotal number of Google reviews Carole has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleArrival time and parking excellent. Workers were very polite, attentive, careful and quite efficient. Would definitely recommend their services and would use again in the future.
Response from the owner · a month ago
Carole, we're so happy that we could make getting rid of STUFF easy for you and a pleasant experience. Thank you so much for taking the time to leave a review. It means so much.
Business details
- Address: 5331 Derry Ave Ste l, Agoura Hills, CA 91301
- Phone: (805) 427-8833
- Website: stuffjunkremoval.com
- Service area: San Buenaventura (Ventura), CA