House cleaning service · Monmouth Beach, NJ · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%94+22.8Value 14%92+13Replies to reviews 7%96+6.8Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 33 commercial cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 59%
5.0★★★★★150 Google reviews · 24 photos
98%five-star reviews
4.90★last 12 monthsiAverage stars on reviews from the last 12 months only.
1%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
99%reviews answered by the owner
$424typical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate the company five stars based on 150 reviews, with the owner responding to 99 percent of feedback. Customers frequently praise the team for punctuality, thoroughness, and professional communication during deep, post-construction, and recurring cleanings. Some clients note that specific areas like window sills or textured surfaces may require additional attention, though most express satisfaction with the overall results and reliability.
Google rating: 5.0 out of 5 from 150 reviews (98% five-star).
Reviews on this page: 150 Google reviews (131 with written comments, 2 with photos).
Owner responses: the business replied to 99% of reviews.
Most recent review: October 27, 2026.
Service: Commercial Cleaning Service serving Monmouth Beach, New Jersey.
Data from Google, last updated October 27, 2026.
Score profile vs other commercial cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.
Stunning Cleaning ServiceCommercial Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Stunning Cleaning Service: 95/100 on this factor. Category median: 93.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Stunning Cleaning Service: 94/100 on this factor. Category median: 93.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Stunning Cleaning Service: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Stunning Cleaning Service: 92/100 on this factor. Category median: 96.A
92
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Stunning Cleaning Service: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Stunning Cleaning Service: 96/100 on this factor. Category median: 55.A
96
Bar = this company · dark tick = category median.
Star ratings
150 Google reviews we collected
5.0of 5
5 stars14798%
4 stars21%
3 stars00%
2 stars11%
1 star00%
Praise vs complaints
Phrases our text analysis found in 131 written reviews
98%praise
Praise23298%
Complaints42%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
97%fair
Great price824%
Reasonable2265%
Overpriced13%
Not sure39%
$424+53% vs typical commercial cleaning services
Middle half of what 27 customers paid ($309–$637) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results7431%
Staff & attitude4419%
Would recommend4419%
Speed & response3917%
Price & value136%
Communication115%
Honesty & trust115%
What customers talk about
We read 131 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They did a wonderful job and were organized, friendly and easy to work with.”
“5 bath home and the 3 ladies who came were friendly, fast, efficient and made my home feel like new again.”
“Highly recommend Stunning Cleaning Service - I had a deep clean done on my 4 bedroom, 2.”
“Cannot recommend them enough for anyone in the area looking for a cleaning service.”
“I reached out to Stunning Cleaning Service on a Monday and they came out the very next day to clean my home.”
“Just moved into a brand new condo, and was looking for quality, affordable cleaning.”
“Communication before, during and after the clean was super professional/ easy and really happy we chose them to clean our new place!”
“Not only are they completely trustworthy and reliable, their Cleaning Service is second to none.”
People customers mention
Paty4 reviews
Patricia3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Stunning Cleaning Service for 5 kinds of job. Pick one to see what they paid and said.
MichaelLocal Guide · 68 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I reached out to Stunning Cleaning Service on a Monday and they came out the very next day to clean my home. They did a wonderful job and were organized, friendly and easy to work with. The place never looked cleaner. I highly recommend them.
Barbara7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Highly recommend Stunning Cleaning Service - I had a deep clean done on my 4 bedroom, 2.5 bath home and the 3 ladies who came were friendly, fast, efficient and made my home feel like new again. I couldn't believe how well everything came out! TY!!
Paid $500+Reasonable priceDeep clean
R2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Gabriella and her partner did a stellar job on a whole house cleaning. Everything looks STUNNING! I am beyond pleased with their service!
Paid $500+Reasonable priceDeep clean
Ariana2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
We had such a great experience with this cleaning company! We booked a deep cleaning, and three girls came and had our apartment completely spotless in just two hours. They were so thorough, and the bathroom especially looked AMAZING. Everything felt fresh and truly deep cleaned. We’ll definitely be using them again!
Paid $250–300Not sureDeep clean
Harris5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Great, thorough cleaning and left the place feeling great! Communication before, during and after the clean was super professional/ easy and really happy we chose them to clean our new place! Will certainly use them again on a monthly basis!!!
Paid $300–350Reasonable priceStandard cleaning
Grace2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Two well mannered ladies arrived promptly to my home and I couldn’t be more pleased! They were detailed, and efficient yet gentle with my belongings. My home never looked so good. I can’t wait till they come back again!
⭐ My Experience With This Cleaning Company.
I hired this company for a post-construction deep cleaning, and unfortunately, I was extremely disappointed with the service.
Before scheduling the cleaning, I spoke with the manager over FaceTime and showed her exactly what needed to be done. I explained that I only needed the empty first floor cleaned, since I had already cleaned the second floor myself.
I specifically told her that the floors needed to be thoroughly scrubbed because there were small paint stains and some markungs ftom the shoes in certain areas that needed to be removed with a sponge. Afterward, the floors needed to be properly mopped to remove all the construction dust.
I also explained that the walls needed to be wiped down with a Swiffer to remove construction dust. The windows did not need cleaning because I had already cleaned them myself. The appliances and cabinets needed to be cleaned, both inside and outside, to remove any remaining dust.
The following day, two women arrived to perform the cleaning. I even provided some of my own cleaning supplies and explained again what needed to be done.
Unfortunately, they did a very poor job.
Some cabinets were still dusty inside, the exterior of the coffee machine was not properly cleaned, the floors under water baseboards had construction dust and the stainless steel appliances had visible streaks and smears from improper polishing.
One of the cleaners was constantly talking on her phone while working, holding the mop in one hand and simply spreading water across the floors.
When I pointed out that the cleaning was not being done correctly and explained what still needed attention, she called the manager again. Shortly afterward, the manager called me and stated that the two cleaners were only supposed to spend a maximum of five and a half hours on the job. Anything they could not finish within that time would cost me extra.
When I returned home and inspected their work, I was very disappointed with the results.
I spoke with the manager over the phone and explained my concerns. During our last conversation, she told me that she would come to the house to inspect the cleaning herself. However, Monday came and went, and she never called or showed up.
I have numerous photos and videos documenting the condition of my home after their cleaning, clearly showing the poor quality of their work.
The main reason I decided to hire this company was because of their outstanding Google reviews. Seeing nothing but five-star ratings gave me confidence that I would receive exceptional service. Unfortunately, that was not the case.
After my experience, I seriously question whether those five-star reviews are genuine because the service I received was nowhere near the quality described by other customers.
I am extremely disappointed not only with the cleaning itself but also with the lack of professionalism and follow-through from management.
Price assessment: Overpriced
Price: $500+
Services: Moving-related cleaning, Deep clean
Response from the owner · an hour ago
Hi Jelena, we’re sorry to hear that you were dissatisfied. However, we need to clarify an important point in your review.
I did not promise to come back to inspect your home or schedule a visit for Monday. What I explained was that, under our satisfaction guarantee, you could let me know if anything had not been cleaned satisfactorily, and I would return to address it. Although we discussed concerns during the service, we received no follow-up afterward identifying what still needed attention or requesting a return visit before this review was posted. Our offer to correct any missed areas was genuine.
Our team mopped the floors six times, and we also have photos documenting the work performed. We take concerns seriously, but we do not agree with the characterization that our team made no meaningful effort to clean your home.
Our pricing reflects the labor and time required for post-construction cleaning. We understand that customers may have different expectations regarding cost, but dissatisfaction with the price does not mean the service or our other customers’ reviews are dishonest.
Finally, respectful communication is important. The tone used toward both our cleaner and management during our interactions was not acceptable. We welcome specific feedback and the opportunity to resolve concerns, but we expect our staff to be treated respectfully.
You are welcome to contact us directly with your photos and a list of the areas of concern so we can review them and discuss a resolution.
Pat MayerLocal Guide · 37 reviewsiTotal number of Google reviews Pat has written across all businesses on Google Maps, not just this one.
I reached out to Stunning Cleaning Service on a Monday and they came out the very next day to clean my home. They did a wonderful job and were organized, friendly and easy to work with. The place never looked cleaner. I highly recommend them.
Price assessment: Reasonable price
Price: $400–450
Services: Moving-related cleaning
Response from the owner · Edited a month ago
Thank you so much Michael! We are glad you liked the cleaning. We will always be here to serve with great cleaning service and offering the best costumer experience as possible.
Barbara Gilmore7 reviewsiTotal number of Google reviews Barbara has written across all businesses on Google Maps, not just this one.
Highly recommend Stunning Cleaning Service - I had a deep clean done on my 4 bedroom, 2.5 bath home and the 3 ladies who came were friendly, fast, efficient and made my home feel like new again. I couldn't believe how well everything came out! TY!!
Price assessment: Reasonable price
Price: $500+
Services: Deep clean
Response from the owner · a month ago
Thank you so much for the glowing review! We are thrilled to hear that our team provided an exceptional deep house cleaning for your 4-bedroom home. Delivering efficient, top-quality residential cleaning services is always our top priority, and knowing your home feels brand new again makes our day. We truly appreciate your support and look forward to being your go-to local cleaning service in the future!
Falcon Arrow3 reviewsiTotal number of Google reviews Falcon has written across all businesses on Google Maps, not just this one.
Stunning Cleaning Service was very professional and made sure I was happy with the cleaning. They did such a good job I'm going to sign up for monthly cleanings.
Response from the owner · a month ago
Thank you so much for your wonderful review! We’re so happy to hear that you were pleased with the cleaning and our team’s service. Making sure our clients are happy is always our top priority! We truly appreciate your trust and look forward to serving you again for your monthly cleanings. Thank you for choosing Stunning Cleaning Services! 😊
R V2 reviewsiTotal number of Google reviews R has written across all businesses on Google Maps, not just this one.
Gabriella and her partner did a stellar job on a whole house cleaning. Everything looks STUNNING! I am beyond pleased with their service!
Price assessment: Reasonable price
Price: $500+
Services: Deep clean
Response from the owner · a month ago
We are so happy that you liked Rose! Deep cleaning is really a good way to start and now we will keep it up on our regular cleanings. Thank you for your feedback.
Kate Bonet16 reviewsiTotal number of Google reviews Kate has written across all businesses on Google Maps, not just this one.
We had such a great experience with this cleaning company! We booked a deep cleaning, and three girls came and had our apartment completely spotless in just two hours. They were so thorough, and the bathroom especially looked AMAZING. Everything felt fresh and truly deep cleaned. We’ll definitely be using them again!
Price assessment: Not sure
Price: $250–300
Services: Deep clean
Response from the owner · 2 months ago
Thank you so much Ariana, we are very glad you loved your deep cleaning services. We hope to see you again soon.
Denise Clark7 reviewsiTotal number of Google reviews Denise has written across all businesses on Google Maps, not just this one.
Thank you so much for the wonderful review and recommendation! We truly appreciate your support and are so happy you were pleased with our service. We look forward to cleaning for you again! 😊
Harris Schoenfeld5 reviewsiTotal number of Google reviews Harris has written across all businesses on Google Maps, not just this one.
Great, thorough cleaning and left the place feeling great! Communication before, during and after the clean was super professional/ easy and really happy we chose them to clean our new place! Will certainly use them again on a monthly basis!!!
Price assessment: Reasonable price
Price: $300–350
Services: Standard cleaning
Response from the owner · 3 months ago
Thank you so much for your wonderful review, Harris! We're thrilled to hear you were happy with the cleaning and that our communication before, during, and after the service made such a positive impression. At Stunning Cleaning Services, we're committed to providing reliable, professional house cleaning services with exceptional attention to detail. It means so much to know you chose us to clean your new home, and we're honored to be your trusted cleaning company. We truly appreciate your support and look forward to keeping your home spotless with your monthly cleanings!
