Furniture store · Alliance, OH · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%88+55.9Reliability 28%73+20.6Replies to reviews 8%27+2.2Momentum penalty0−10Experts Score= 69Not enough data for value; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#30 of 40 furniture storesiPosition by Experts Score among all companies we track in this category. · better than 26%
4.9★★★★★456 Google reviews · 24 photos
96%five-star reviews
4.13★last 12 monthsiAverage stars on reviews from the last 12 months only.
6.3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers for Style Home Furniture in Alliance, OH, frequently praise the store for competitive pricing, extensive inventory, and helpful staff who often provide same-day delivery and assembly services. Positive feedback highlights the ease of finding specific furniture pieces and the generally friendly nature of the employees. However, several low-star reviews describe recurring issues with incomplete orders, misleading financial terms regarding interest rates, and a lack of follow-up communication when addressing product defects or delivery errors.
Google rating: 4.9 out of 5 from 456 reviews (96% five-star).
Reviews on this page: 456 Google reviews (305 with written comments, 17 with photos).
Owner responses: the business replied to 20% of reviews.
Most recent review: October 23, 2026.
Service: Furniture Store serving Alliance, Ohio.
Data from Google, last updated October 28, 2026.
Score profile vs other furniture stores
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
Style Home FurnitureFurniture Stores median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Style Home Furniture: 88/100 on this factor. Category median: 85.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Style Home Furniture: 73/100 on this factor. Category median: 82.B
73
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 82.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 98.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Style Home Furniture: 0/100 on this factor. Category median: 100.F
0
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Style Home Furniture: 27/100 on this factor. Category median: 49.D
27
Bar = this company · dark tick = category median.
Star ratings
456 Google reviews we collected
4.9of 5
5 stars43896%
4 stars92%
3 stars20%
2 stars00%
1 star72%
Praise vs complaints
Phrases our text analysis found in 305 written reviews
98%praise
Praise31198%
Complaints62%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude10032%
Price & value9028%
Would recommend4715%
Speed & response4113%
Quality & results289%
Honesty & trust72%
Communication41%
What customers talk about
We read 305 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I met the girl Melissa and she was very helpful and professional.”
“Good price excellent customer service customer service”
“I definitely recommend this company , Melissa and the delivery drivers were nice and professional too.”
“Ordered a whole bedroom suite, they assembled and delivered the same day.”
“I had an amazing experience at Style home furniture.”
“The staff was very friendly, the products are good quality, and the prices are honestly unbeatable.”
“Lied to me to purchase there furniture said no interest for a year come to find out out they are charging me 9.”
“Look for Melissa, who helped me and explained everything.”
People customers mention
Kim23 reviews
Melissa7 reviews
Mike7 reviews
Frank6 reviews
Canton4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
MMightyLocal Guide · 7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I was skeptical about this place but when I walked in …. I met the girl Melissa and she was very helpful and professional. I ended up spending $900 because of her superior customer service. I bought a king bed frame, full bed frame, dining table and rug plus delivery. I definitely recommend this company , Melissa…
JJahayra1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
The best price on town I purchased one bed room set and he delivered it for me after two hours
SStacy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★
Worst place to shop at for furniture. Lied to me to purchase there furniture said no interest for a year come to find out out they are charging me 9.99 % interest per payment. I called numerous of times to get it taken care of and that they would contact me back. Never heard a thing from them. I would not recommend this place. I will never go back.
NNatalieLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★
Sold me a bed frame without all the parts. Be aware of this place, they are frauds and I will be reporting this to the BBB as well.
RRLocal Guide · 1,140 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★
Great people. Ordered a whole bedroom suite, they assembled and delivered the same day. Also got theatre set, and living room couch. Couldnt be happier. Thank you guys!
RRyonna1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Loved them super nice & worked with me and helped me find the pieces I was looking for !
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Filter by topic— each topic is highlighted in the reviews in the same color
M
Mighty Success Recovery IncLocal Guide · 7 reviewsiTotal number of Google reviews Mighty has written across all businesses on Google Maps, not just this one.
I was skeptical about this place but when I walked in …. I met the girl Melissa and she was very helpful and professional. I ended up spending $900 because of her superior customer service. I bought a king bed frame, full bed frame, dining table and rug plus delivery. I definitely recommend this company , Melissa and the delivery drivers were nice and professional too. My furniture came without damage and with all pieces, very sturdy quality.
J
Jahayra Martinez1 reviewiTotal number of Google reviews Jahayra has written across all businesses on Google Maps, not just this one.
Worst place to shop at for furniture. Lied to me to purchase there furniture said no interest for a year come to find out out they are charging me 9.99 % interest per payment. I called numerous of times to get it taken care of and that they would contact me back. Never heard a thing from them. I would not recommend this place. I will never go back.
N
Natalie BishopLocal Guide · 15 reviewsiTotal number of Google reviews Natalie has written across all businesses on Google Maps, not just this one.
Great people. Ordered a whole bedroom suite, they assembled and delivered the same day. Also got theatre set, and living room couch. Couldnt be happier. Thank you guys!
Response from the owner · 10 months ago
Thank you
M
MoLocal Guide · 15 reviewsiTotal number of Google reviews Mo has written across all businesses on Google Maps, not just this one.
If one could only give zero stars, however this experience has been very enlightening. My daughter has been furniture shopping for several months, her dad and I have been assisting her with research & negotiations.
She thought that she'd finally found her sectional at Style Furniture. We made contact to verify the price and that it was still in stock, both were confirmed. We explained that once my daughter was available to speak with them, she would be ready to purchase immediately and that is when everything changed. Now we entered the bait and switch game, we were told there were no red sectionals available. Yet, we have emails stating otherwise; we then were also told there was no item priced at that amount in the building or online. Again we have messages contrary to that statement.
Thus began the high pressure sales tactics of lower quality, higher priced items that were just not what our daughter wanted. I read some of these reviews and I am not sure which location they are speaking of, but the Canton, Ohio location leaves much to be desired. We will never purchase from them, nor refer anyone to them.
Response from the owner · 10 months ago
Mo, we’re sorry to hear about your experience and appreciate you taking the time to share your concerns. We want to be very clear that we do not engage in bait-and-switch practices. Inventory availability can change quickly, and pricing or color options may differ once an item is reviewed in detail.
Our team’s goal is always to offer available alternatives when a specific item is no longer in stock, never to pressure a customer into something they don’t want. We regret that this interaction did not meet your expectations and apologize for the frustration it caused.
If you would like to discuss this further, we welcome you to contact us directly so we can review the situation and the messages referenced.
Please contact the store and ask Frank phone number thank
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Bartholy Barthélémy1 reviewiTotal number of Google reviews Bartholy has written across all businesses on Google Maps, not just this one.
