Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts
Google reviewers rate Styles Music highly for its knowledgeable staff, fair pricing, and wide selection of new and used instruments. Customers frequently praise the store's guitar repair capabilities and the friendly, family-owned atmosphere that assists both beginners and experienced musicians. However, low-star reviews indicate recurring issues with technical competence, specifically citing improper string installation, unprofessional handling of used equipment, and delays in completing promised repairs.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
98 Google reviews we collected
Phrases our text analysis found in 79 written reviews
How often each topic comes up in the written reviews
We read 79 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Hometown friendliness with professional foundation!”
“I decided to inquire here about lessons, prices were VERY fair (and doesn’t trap u in a conservatorship w the establishment) .”
“Instead of wanting money, he seemed genuinely interested in learning about me as a musician.”
“…nt and also a great Luther on board if your instruments need any work 100% recommended.…”
“Lots of new and used gear, carry all accessories, great strings, pickups and service is top notch.”
“One of the worst customer experiences I've ever had the pleasure dealing with.”
“Had a quick question about hooking up my turntable to some krk speakers and got a clear answer and product recommendation and I was a happy customer”
“I’m always welcomed with a smile- and listened to- it’s ok to be happy about music!”
praise complaint · found by our text analysis, Google review wording unchanged.
Lots of new and used gear, carry all accessories, great strings, pickups and service is top notch. Found a great bass, a Fender amp and cool fx.
Customer service is excellent. They stand by their products. Owner Lou is a very helpful guy. Highly recommended.
Been coming here since I was 7. 33 now and I can tell you it hasn't changed. Every guitar and pedal i own is from here.
I've been a loyal customer for years. A family owned music instruments and instructional store with a chill vibe and great customer service! The on-site luthier set up my les Paul custom perfectly, and my Fender acoustic guitar that I purchased over 20 years ago has brought me so much joy. This place is a definite…
These guys know how to run a small business well! Thank You Lou and the team. I’m always welcomed with a smile- and listened to- it’s ok to be happy about music! 🎶 even if your instrument is inexpensive, this shop has something for all types of musicians.
Great music shop if you are local to Claremont/la Verne area they have a wide variety of equipment and also a great Luther on board if your instruments need any work 100% recommended.
4.8 ★★★★★ 98 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Lots of new and used gear, carry all accessories, great strings, pickups and service is top notch. Found a great bass, a Fender amp and cool fx.
Customer service is excellent. They stand by their products. Owner Lou is a very helpful guy. Highly recommended.
Thanks Steven, appreciate your kind words! Stay Well! Lou
Been coming here since I was 7. 33 now and I can tell you it hasn't changed. Every guitar and pedal i own is from here.
I've been a loyal customer for years. A family owned music instruments and instructional store with a chill vibe and great customer service! The on-site luthier set up my les Paul custom perfectly, and my Fender acoustic guitar that I purchased over 20 years ago has brought me so much joy. This place is a definite go to music store for every musician of every level! Thank you Styles!
Great music store!
These guys know how to run a small business well! Thank You Lou and the team. I’m always welcomed with a smile- and listened to- it’s ok to be happy about music! 🎶 even if your instrument is inexpensive, this shop has something for all types of musicians.
Great music shop if you are local to Claremont/la Verne area they have a wide variety of equipment and also a great Luther on board if your instruments need any work 100% recommended.
Amazing little spot brought in a 60s mandolin that other repair shops said was unfixable and they made it play again beautifully!
Will come back every time for guitar repair. Best of the best.
THANKS CALVIN!!
Hometown friendliness with professional foundation! It's ALWAYS better doing business with family-owned enterprises, and Styles Music is a prime example! They have a small shop with top-notched gear. They give sound, expert advice in a family-friendly way. I've been doing business with Styles Music for 42 years and fully intend to keep doing business with them into the future!
Thanks Robert!!
Analyzing 7,222,6097.2M ReviewsFor 20,47620.5K Experts
