Car detailing service · West Haven, CT · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%99+30.5Experts Score= 98Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#23 of 80 car detailing servicesiPosition by Experts Score among all companies we track in this category. · better than 72%
5.0★★★★★65 Google reviews · 24 photos
98%five-star reviews
4.98★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Suave Auto Detailing five stars based on sixty-five reviews. Customers frequently highlight the mobile service's convenience, noting that the provider travels to their location for interior and exterior cleaning, stain removal, and vehicle repairs. Recurring themes include punctuality, clear communication, and fair pricing, with many clients praising the thoroughness of the work. The owner responded to a small percentage of reviews, and no common criticisms emerged from the provided excerpts.
Google rating: 5.0 out of 5 from 65 reviews (98% five-star).
Reviews on this page: 65 Google reviews (64 with written comments, 8 with photos).
Owner responses: the business replied to 17% of reviews.
Most recent review: October 18, 2026.
Service: Car Detailing Service serving West Haven, Connecticut.
Data from Google, last updated October 25, 2026.
Score profile vs other car detailing services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: satisfaction.
Suave Auto DetailingCar Detailing Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Suave Auto Detailing: 98/100 on this factor. Category median: 96.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Suave Auto Detailing: 99/100 on this factor. Category median: 96.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Suave Auto Detailing: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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Bar = this company · dark tick = category median.
Star ratings
65 Google reviews we collected
5.0of 5
5 stars6498%
4 stars12%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 64 written reviews
100%praise
Praise134100%
Complaints00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3728%
Staff & attitude2922%
Would recommend2720%
Speed & response1612%
Price & value1310%
Communication75%
Honesty & trust54%
What customers talk about
We read 64 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Suave Auto Detailing did an excellent job with my car!”
“Professional, prompt, communicative, and great prices!”
“I would definitely recommend their services and will be using them again!”
“Shaquille from Suave was able to help me immediately, with clear pricing and communication.”
“He was able to extract the remaining water, shampoo the carpets, and do a thorough interior detailing for a great price the very next day after I called!”
“Communication was great, super convenient that he is mobile!”
“I’d been hesitant to trust just anyone until I came across Suave Auto Detailing.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
StephanieLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★
I’m very particular about the little details when cleaning my car, so finding someone who pays attention to the same things was important to me! I’d been hesitant to trust just anyone until I came across Suave Auto Detailing. After seeing his previous work, I decided to give him a try, and I’m SO glad I did!
He did…
Michelle7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Suave Auto Detailing did an excellent job with my car! My car was thoroughly cleaned inside and out, and I’m really happy with the results. My car looks brand new! I would definitely recommend their services and will be using them again!
DJLocal Guide · 32 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
Amazing person and even better service would highly recommend giving them a shot!!!
Joel5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Professional, prompt, communicative, and great prices! Truck was riddled with tree sap from the front bumper to the back, had it looking like a Dalmatian. This brother handled all that from the exterior to the interior, like it's brand new!
Gray2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Suave Auto was an amazing choice, I am so glad I used their services! I noticed a problem with mold in my car and was hoping to get it fixed in a short time window. Shaquille from Suave was able to help me immediately, with clear pricing and communication. I appreciated his professional attitude and willingness to…
Kio3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I highly recommend Suave”s auto detailing service! He did an amazing job cleaning my car inside and out. Every detail was handled with care, and my car looked and smelled brand new when he finished. He was professional, thorough, and took great pride in his work. I will definitely use his services again!
I’m very particular about the little details when cleaning my car, so finding someone who pays attention to the same things was important to me! I’d been hesitant to trust just anyone until I came across Suave Auto Detailing. After seeing his previous work, I decided to give him a try, and I’m SO glad I did!
He did an amazing job! Very professional, thorough, and detailed. I also added headlight restoration since my headlights had been foggy for YEARS, and they look so much better now! 😭🙌🏾 I’m beyond pleased with the service. Highly recommend Suave Auto Detailing!
Carlos Koranteng2 reviewsiTotal number of Google reviews Carlos has written across all businesses on Google Maps, not just this one.
Suave Auto Detailing did an excellent job with my car! My car was thoroughly cleaned inside and out, and I’m really happy with the results. My car looks brand new! I would definitely recommend their services and will be using them again!
DJ FordLocal Guide · 32 reviewsiTotal number of Google reviews DJ has written across all businesses on Google Maps, not just this one.
Professional, prompt, communicative, and great prices! Truck was riddled with tree sap from the front bumper to the back, had it looking like a Dalmatian. This brother handled all that from the exterior to the interior, like it's brand new!
Gray Purcell2 reviewsiTotal number of Google reviews Gray has written across all businesses on Google Maps, not just this one.
Suave Auto was an amazing choice, I am so glad I used their services! I noticed a problem with mold in my car and was hoping to get it fixed in a short time window. Shaquille from Suave was able to help me immediately, with clear pricing and communication. I appreciated his professional attitude and willingness to help. My car is the cleanest it has been in years!
Charday James3 reviewsiTotal number of Google reviews Charday has written across all businesses on Google Maps, not just this one.
WOW!!! I am seriously AMAZED at the results! Suave Auto Detailing did an INCREDIBLE job on my vehicle! When I tell you my car looks like a completely different car, I mean it!
From the moment we connected, he was professional, respectful, friendly, and genuinely took pride in his work. You can tell that he doesn’t just do the job—he CARES about the quality of his work and making sure his customers are happy. Every little detail was done so beautifully, and the results exceeded my expectations!
I honestly couldn’t be happier with how my car turned out. I’m so glad I chose Suave Auto Detailing, and I will DEFINITELY be using him again! If you’re thinking about getting your car detailed, BOOK WITH HIM!!! You will NOT be disappointed!
Thank you so much for making my car look AMAZING! You did an outstanding job, and I truly appreciate your professionalism and hard work! 10/10 HIGHLY RECOMMEND!!! ⭐️⭐️⭐️⭐️⭐️
jaimeLocal Guide · 27 reviewsiTotal number of Google reviews jaime has written across all businesses on Google Maps, not just this one.
I highly recommend Suave”s auto detailing service! He did an amazing job cleaning my car inside and out. Every detail was handled with care, and my car looked and smelled brand new when he finished. He was professional, thorough, and took great pride in his work. I will definitely use his services again!
Anna Wunsch1 reviewiTotal number of Google reviews Anna has written across all businesses on Google Maps, not just this one.
I contacted Suave to schedule an urgent auto detailing appointment after my car flooded during a rainstorm. He was able to extract the remaining water, shampoo the carpets, and do a thorough interior detailing for a great price the very next day after I called! I will definitely be recommending his business to my family and coworkers.
