Is Subterranean any good?
Our verdict: mixed — #90 of 90 plumbers, better than 0%. Customers single out its momentum and value; craft & service is where it trails.
Momentum — better than 82% of peers
Reliability — 8th percentile
Satisfaction — 7th percentile
Craft & service — 3th percentile
Price $$$: 21% above typical
Subterranean for drain cleaning
Clear ✕53 customers reviewed a drain cleaning job here and rated it 4.96★. Most paid $600–700 (category typical: $176–$580). For this job it ranks #58 of 79 plumbers we track.
Jason was here less than an hour. He snaked our sewer drain and had me turn on all of our faucets to make sure the water was draining properly. Everything was working well. Great service.
Responded quickly and fixed the problem quickly at a reasonable cost. Have used twice and both times very satisfied.
Michael was great! Job was done quick. He was very knowledgeable and able to let me know the best way to fix my pipe issues. Highly recommend!!
Fast turn around, great communication throughout the process. Very reliable. We have had the same person past couple times. Jason is great. We will continue to work with this company
I called this morning with an sos. Jason came out within a couple hours to unclog our kitchen sink drain. He was great! I appreciated his efficiency and neatness.
Jason Dorpat provided excellent service. He was on time, professional, and friendly. I will definitely recommend Subterranean to my family and friends
Jason the best lumber was very knowledgeable about the backup problem in the basement.
I was quoted $10K, before I consulted Subterranean who was able to respond within a reasonable timeframe and do the job under $5K. The work was clean and flawless leaving my basement smelling fresh and functional toilet flushing.
Cleaned and relined my sewer lateral in a day!!! We had a issue with some loosend debris and they returned and took care of the problem with no additional charges. Great crew to work with and real concerns about customer satisfaction !!!!!!!!!!!!!!!!!!!!!!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Subterranean
Is Subterranean good?
Yes by most measures: 4.8★ from 136 Google reviews and an Experts Score of 15/100 (grade F), #90 of 90 plumbers we track. 4.5% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Subterranean charge?
Customers reported a typical bill of $582 (middle half $209–$786), 21% above the plumbers median of $480.
What do customers hire Subterranean for?
Mostly drain cleaning (53), plumbing pipe repair (14), sewer repair (12), plumbing leak detection (11).
Does the owner respond to complaints?
The owner replied to 29% of 1–3★ reviews (category: 82%).