Is Subterranean any good?
Our verdict: mixed — #90 of 90 plumbers, better than 0%. Customers single out its momentum and value; craft & service is where it trails.
Momentum — better than 82% of peers
Reliability — 8th percentile
Satisfaction — 7th percentile
Craft & service — 3th percentile
Price $$$: 21% above typical
Subterranean for plumbing pipe repair
Clear ✕14 customers reviewed a plumbing pipe repair job here and rated it 5.00★. Most paid $1,000+ (category typical: $366–$1.2k). For this job it ranks #75 of 83 plumbers we track.
I was quoted $10K, before I consulted Subterranean who was able to respond within a reasonable timeframe and do the job under $5K. The work was clean and flawless leaving my basement smelling fresh and functional toilet flushing.
Cleaned and relined my sewer lateral in a day!!! We had a issue with some loosend debris and they returned and took care of the problem with no additional charges. Great crew to work with and real concerns about customer satisfaction !!!!!!!!!!!!!!!!!!!!!!!
The team did a great job of finding the trouble area, protecting the room beyond the work area, tearing out the cement, replacing the pipe and laying new cement. They took away all the excess and left the area in good condition. There was a tiny error on the bill, but it was quickly corrected. I would definitely…
Isaac and Mason were very knowledgeable, courteous and professional. They left a clean work area when they were finished. I would highly recommend them to anyone that needs home drain and sewer work to be done.
This is the 2nd time we had to call Subterranean I can't say enough about the quality of work and how they got there right away. Would recommend to everyone
My home had a backup in the main line. I had another plumbing company come out to my house and give me a $40,000 estimate to perform work that wasn't needed and wouldn't even have solved the problem. Michael and Isaac from Subterranean were able to diagnose the problem correctly and resolve my issue. Isaac and…
Alex went out of his way to be so kind and understanding. The servicemen were very knowledgeable and very helpful to fix the problems that was in my house. The price is very, very reasonable. The service was excellent and done in a timely manner.. I would recommend them to anyone who needs this kind of work done.…
Rob and his team were outstanding.The quality of their work was fantastic. We will definitely use them in the future. They were very professional, timely and extremely responsive. Their communication was excellent.
These guys are the best!!! Super knowledgeable, very friendly and very reliable! Highly recommend!!
Price
Bar = middle half of what customers paid · gold mark = category median.
Questions about Subterranean
Is Subterranean good?
Yes by most measures: 4.8★ from 136 Google reviews and an Experts Score of 15/100 (grade F), #90 of 90 plumbers we track. 4.5% of reviews in the last two years were 1–2★ (category average 2.6%).
How much does Subterranean charge?
Customers reported a typical bill of $582 (middle half $209–$786), 21% above the plumbers median of $480.
What do customers hire Subterranean for?
Mostly drain cleaning (53), plumbing pipe repair (14), sewer repair (12), plumbing leak detection (11).
Does the owner respond to complaints?
The owner replied to 29% of 1–3★ reviews (category: 82%).