Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 against the other companies in this category (Satisfaction and Reliability also count absolute quality: 65% absolute, 35% relative), then weighted:Satisfaction 35%59+20.7Reliability 15%49+7.4Craft & service 20%0+0Value 10%33+3.3Momentum 8%89+7.1Track record 7%10+0.7Accountability 5%8+0.4Experts Score= 40Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.40SCORESubterranean
Milwaukee, WI · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #119Position by Experts Score among all companies we track in this category. of 120 plumbers · 4.8★ from 136 Google reviews
Report card
Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and satisfaction; weakest: craft & service.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; 65% absolute (3.5★ = 0, 5★ = 100), 35% vs the category.Subterranean is better than 59% of plumbers.C
59
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better); 65% absolute (0% = 100, 15%+ = 0), 35% vs the category.Subterranean is better than 49% of plumbers.C
49
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review with highlights; 65% absolute (0% = 100, 10%+ = 0), 35% vs the category.Subterranean is better than 0% of plumbers.F
0
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Subterranean is better than 33% of plumbers.D
33
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Subterranean is better than 89% of plumbers.A
89
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Subterranean is better than 10% of plumbers.F
10
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Subterranean is better than 8% of plumbers.F
8
Reviews for your job
Customers hired Subterranean for 6 kinds of job.
Subterranean for heating system repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.0
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).—
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$161–$834
No written reviews mention this job yet.
No written reviews about this job yet.
Price
$582+25% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 34%Reasonable 60%Overpriced 2%Not sure 5%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Drain cleaning | 53 | $227–$554 |
| Plumbing pipe repair | 14 | $353–$1.2k |
| Sewer repair | 12 | $432–$2.4k |
| Plumbing leak detection | 11 | $124–$633 |
| Outdoor plumbing system repair | 8 | $353–$1.5k |
| Sewer cleaning | 5 | $317–$606 |
