Experts Reviews · Company report
Subterranean logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%7+2.4Reliability 15%8+1.2Craft & service 20%3+0.6Value 10%35+3.5Momentum 8%82+6.6Track record 7%9+0.6Accountability 5%9+0.5Experts Score= 15Grade F: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.15SCORE

Subterranean

Milwaukee, WI · Grade FLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #90Position by Experts Score among all companies we track in this category. of 90 plumbers · 4.8★ from 136 Google reviews

Report card

Percentile vs other plumbers (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: momentum and value; weakest: craft & service.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Subterranean is better than 7% of plumbers.F
7
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Subterranean is better than 8% of plumbers.F
8
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Subterranean is better than 3% of plumbers.F
3
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Subterranean is better than 35% of plumbers.D
35
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Subterranean is better than 82% of plumbers.A
82
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Subterranean is better than 9% of plumbers.F
9
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Subterranean is better than 9% of plumbers.F
9

Reviews for your job

Customers hired Subterranean for 6 kinds of job.

Subterranean for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$454–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 63
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Sewer repair”

★★★★★ Clock · 3 months ago

Street repair contractor damaged our sewer lateral. I asked subterranean to carefully dig up to preserve evidence, which they did. Thank you for showing the street contractor damaged our property. Very happy with the job done!!

Paid $1,800–2,000Reasonable priceOutdoor plumbing system repairSewer repair
★★★★★ Chris · 8 months ago

Great work on a complex job, reasonable rates. Good communication and Michael was awesome.

Paid $200–300Reasonable priceSewer repair
★★★★★ Michael · 11 months ago

Isaac and Mason were very knowledgeable, courteous and professional. They left a clean work area when they were finished. I would highly recommend them to anyone that needs home drain and sewer work to be done.

Paid $1,000+Great priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
★★★★★ Lindy · 11 months ago

Rob called us immediately after we reached out to him to set up & schedule work on a backed up sewer. Michael came over with a camera and saw a broken pipe. Isaac came and repaired the broken pipe. They both came back and cleaned out the sewer pipe which was corroded. They were very friendly, on time and cleaned…

Paid $1,000+Reasonable priceSewer repair
★★★★★ Kevin · a year ago

My home had a backup in the main line. I had another plumbing company come out to my house and give me a $40,000 estimate to perform work that wasn't needed and wouldn't even have solved the problem. Michael and Isaac from Subterranean were able to diagnose the problem correctly and resolve my issue. Isaac and…

Paid $1,000+Reasonable pricePlumbing pipe repairSewer repair
★★★★★ Karen · a year ago

Alex went out of his way to be so kind and understanding. The servicemen were very knowledgeable and very helpful to fix the problems that was in my house. The price is very, very reasonable. The service was excellent and done in a timely manner.. I would recommend them to anyone who needs this kind of work done.…

Paid $1,000+Great priceDrain cleaningPlumbing pipe repairSewer repair
★★★★★ Anne · a year ago

Michael was excellent. He took the time and explained the whole process. Not the greatest news for my sewer line, but I felt confident that I was given all the formation I needed.

Paid $1,000+Reasonable priceSewer repair
★★★★★ Elizabeth · 3 years ago

These guys are the best!!! Super knowledgeable, very friendly and very reliable! Highly recommend!!

Outdoor plumbing system repairPlumbing pipe repairSewer repair
★★★★★ Gena · 3 years ago

If you guys need to work on your sewers, these are the guys to call. They’re so professional. They really are knowledgeable. They have great customer service I mean excellent customer service. They’re very respectful of your property. I’ll never go anywhere else. If you have sewer problems these are the guys to use.

Sewer repairSewer cleaningDrain cleaning+ Responsiveness+ Punctuality+ Quality
★★★★★ David · Edited 3 years ago

Very helpful plumber went out of his way to help as with our sewer issues

Sewer repair+ Responsiveness+ Professionalism
★★★★★ joseph · 3 years ago

Rob is incredibly helpful and really worked with us despite a lot of unknown factors when it came to repairing our sewer lateral, definitely recommend him to anyone of the Southside who has sewer issues.

Outdoor plumbing system repairPlumbing pipe repairSewer repair+ Responsiveness+ Professionalism+ Value
★★★★★ Eddie · 4 years ago

Rating only, no written review.

Plumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality

Price

$582+21% vs typical plumbers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 60%Overpriced 2%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning53$176–$580
Plumbing pipe repair14$366–$1.2k
Sewer repair12$454–$2.4k
Plumbing leak detection11$124–$656
Outdoor plumbing system repair8$382–$1.5k
Sewer cleaning5$295–$693

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