Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
Customers frequently praise the clean facility, friendly staff, and painless sugar waxing results, noting that technicians explain procedures and provide aftercare instructions. Many appreciate the flexible booking options and professional demeanor during first-time visits. However, some low-star reviews criticize incomplete hair removal and a lack of concern when clients point out remaining hair. Others mention minor comfort issues with the treatment table and isolated instances of unprofessional conversation.
Data from Google, last updated October 26, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
120 Google reviews we collected
Phrases our text analysis found in 97 written reviews
How often each topic comes up in the written reviews
We read 97 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The office was nice and clean and so were the rooms.”
“The technician was kind and professional and did and excellent job.”
“It was fast & honestly the pain wasn't as bad as I was expecting.”
“10/10 recommendation: Suagrmoon was very clean, and smelled wonderful when walking in.”
“The waxer explained everything to me in great detail and didn’t hide the fact that it would hurt.”
“Very much worth it!”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Sugarmoon Studio- Gasdsen for 5 kinds of job. Pick one to see what they paid and said.
Great location. Easy to book. Stuff is friendly and does a great job. Facility is clean. Highly recommend this business.
Because Katlyn was amazing. She never made me feel fat or disgusting. She smiled, answered any questions and made my first experience tell about 10 people yesterday how much they deserved to treat themselves to this stress relief I felt in her care. She told me of all the great services they offer and most of all,…
This place is a 10/10. Went for the first time this morning and I can’t wait to go back! Katelyn was ABSOLUTELY AMAZING and answered every question that I had. Very professional and let me know everything she was going to do before doing it! Would recommend this place to anyone and everyone!
Noemi is amazing! Love this place and the atmosphere. Even though my first brazilian wax was free, I still decided to tip Noemi. She was knowledgeable, friendly, and understood me being nervous for the first time. She’ll walk you through everything, especially aftercare instructions. Thank you Sugar Moon for the best experience!
It was my first time ever getting a Brazilian and to say I was nervous was an understatement. The waxer explained everything to me in great detail and didn’t hide the fact that it would hurt. She put up with me as I hollered and laughed maniacally as she waxed me and even laughed with me which really made me feel…
My 1st time and as soon as I walked in I felt welcomed. I was extremely nervous but Ms. Naomi was fabulous!!
| Job | Reviews | Category typical |
|---|---|---|
| Brazilian waxing | 20 | — |
| Body waxing | 12 | — |
| Sugaring | 4 | — |
| Eyebrow waxing | 3 | — |
| Bikini waxing | 2 | — |
4.8 ★★★★★ 120 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great location. Easy to book. Stuff is friendly and does a great job. Facility is clean. Highly recommend this business.
Because Katlyn was amazing. She never made me feel fat or disgusting. She smiled, answered any questions and made my first experience tell about 10 people yesterday how much they deserved to treat themselves to this stress relief I felt in her care. She told me of all the great services they offer and most of all, she absolutely loves her career choice. She loves working for this constant in these days where money is tight. She makes you feel like this is a must. My whole mental was blessed by her care and attention to me. The office was nice and clean and so were the rooms. It was a lifesaver for my mental and my way of viewing my private. I am almost 60 and it looks so pretty to me again.
Been going here for a while now, Katelyn is always great! 10/10
So professional, best wax!
Love this place. Always professional and patient.
This place is a 10/10. Went for the first time this morning and I can’t wait to go back! Katelyn was ABSOLUTELY AMAZING and answered every question that I had. Very professional and let me know everything she was going to do before doing it! Would recommend this place to anyone and everyone!
Great service and great experience!
Noemi is amazing! Love this place and the atmosphere. Even though my first brazilian wax was free, I still decided to tip Noemi. She was knowledgeable, friendly, and understood me being nervous for the first time. She’ll walk you through everything, especially aftercare instructions. Thank you Sugar Moon for the best experience!
It was my first time ever getting a Brazilian and to say I was nervous was an understatement. The waxer explained everything to me in great detail and didn’t hide the fact that it would hurt. She put up with me as I hollered and laughed maniacally as she waxed me and even laughed with me which really made me feel more comfortable with her. I love that they make their own sugar wax and the facility was squeaky clean. I love that your first Brazilian is free bc if you’re like me and you don’t know if you can sit through that, it definitely is a good incentive to try it. I definitely booked my next appointment and even though it hurt, I will be back!
My 1st time and as soon as I walked in I felt welcomed. I was extremely nervous but Ms. Naomi was fabulous!!
Analyzing 5,854,0205.9M ReviewsFor 16,18516.2K Experts
