Richard RehderLocal Guide · 421 reviewsTotal number of Google reviews Richard has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe best staff and the best doctor Richie from lifetime
Summit Dermatology and Aesthetic Surgery
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 64%60+38.1Reliability 28%39+11Replies to reviews 8%36+3Experts Score= 52Not enough data for value; its weight is shared by the others.Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.52SCORE
CGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 27 dermatologistsPosition by Experts Score among all companies we track in this category. · better than 19%
4.6 ★★★★★ 232 Google reviews · 24 photos
88%five-star reviews
4.69★last 12 monthsAverage stars on reviews from the last 12 months only.
9.3%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
12%reviews answered by the owner
Oct 2026latest review
Summit Dermatology and Aesthetic Surgery at a glance
Google reviewers rate Summit Dermatology 4.6 out of 5 based on 232 reviews, with the owner responding to 12% of comments. Patients frequently praise the clinic's punctuality, thorough communication, and effective treatments for conditions like skin cancer, acne, and varicose veins. However, several low-star reviews criticize the front desk staff for unprofessional behavior, long wait times, and issues with payment processing or insurance verification.
- Google rating: 4.6 out of 5 from 232 reviews (88% five-star).
- Reviews on this page: 232 Google reviews (205 with written comments, 3 with photos).
- Owner responses: the business replied to 12% of reviews.
- Most recent review: October 24, 2026.
- Service: Dermatologist serving Oak Forest, Illinois.
Data from Google, last updated October 28, 2026.
Score profile vs other dermatologists
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Summit Dermatology and Aesthetic Surgery: 60/100 on this factor. Category median: 90.B
60
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Summit Dermatology and Aesthetic Surgery: 39/100 on this factor. Category median: 86.D
39
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 97.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Summit Dermatology and Aesthetic Surgery: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Summit Dermatology and Aesthetic Surgery: 36/100 on this factor. Category median: 71.D
36
Bar = this company · dark tick = category median.
Star ratings
232 Google reviews we collected
- 5 stars20488%
- 4 stars31%
- 3 stars10%
- 2 stars10%
- 1 star2310%
Praise vs complaints
Phrases our text analysis found in 205 written reviews
- Praise28792%
- Complaints248%
Topic share
How often each topic comes up in the written reviews
- Staff & attitude13042%
- Would recommend6220%
- Speed & response3712%
- Quality & results3511%
- Communication206%
- Honesty & trust206%
- Price & value72%
What customers talk about
We read 205 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Dawn is professional, knowledgeable, and compassionate.”
“Every visit feels rushed, and the front desk staff are disorganized, disrespectful, and lack basic professionalism.”
“I highly recommended her, even if you don’t live near her like me—she is 100% worth the travel!”
“Do not recommend anyone to spend their hard earned money here.”
“What a relief to have a human to talk to right away; no computerized prompts.”
“I had such a wonderful experience with my dermatologist Dr.”
“She prescribed a treatment that didn't work, but she wants me coming back constantly so she can prescribe obscure pharmaceutical drugs—the kind that l…”
“Agha, she actively listened and was very thorough in explaining what my treatment options were.”
“You can tell she genuinely loves her work and her patients!”
“All in all I would not trust her with laser hair removal!”
“Worth every penny—highly recommend her and the wonderful staff at Summit Dermatology!”
“This place is a rip off.”
People customers mention
- Agha 116 reviews
- Rania 26 reviews
- Dermatologist 4 reviews
- Mohs 3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
This dermatology office staff answers the phones! What a relief to have a human to talk to right away; no computerized prompts. I was able to easily get all my questions answered through the staff and a consult with Dr. Agha. After choosing IG SRT to treat my skin cancer, Dawn the radiation tech, took over my…
Lawyer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Dr Agha is a Godsend! From the moment I met her I felt peace and knew I was in great hands. She is a rare combo of brilliance, excellence, confidence with compassion, warmth and kindness. And on top of that she is very knowledgeable with over 25 years experience (and is an award winning doctor). You can tell she…
GiovannaLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I had such a wonderful experience with my dermatologist Dr.Agha and would highly recommend her to anyone looking for a knowledgeable, caring, and thorough provider. She helped me tremendously with clearing up my skin, and I’m so happy with the improvement I’ve seen. I also recently had an allergic reaction that…
Mack4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
The best experience with such kind staff and the right knowledge!! Completely changed my skin! Highly recommend!!
Carly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Dr. Agha and her team are professional and make a trip to the dermatologist an easy experience. I feel confident in their hands that my needs will be taken care of. I had an appointment for skin discoloration and not only did she help me with a cream that brought results, she also checked my freckles/moles and…
Kathy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Dr Agha is an amazing Dr. she is caring, knowledgeable, and professional. She listens to my concerns and always remembers me when I am there. I would recommend Dr Agha to anyone! I am so fortunate that she is in my network of Drs. On a side note, her staff is amazing also!
Photos
Customer reviews
4.6 ★★★★★ 232 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Team members customers mention
Laura Oconnor4 reviewsTotal number of Google reviews Laura has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThis dermatology office staff answers the phones! What a relief to have a human to talk to right away; no computerized prompts. I was able to easily get all my questions answered through the staff and a consult with Dr. Agha. After choosing IG SRT to treat my skin cancer, Dawn the radiation tech, took over my treatment. Dawn is exceptional. She answered all my concerns during the course of my 5 weeks of treatment. Dawn is professional, knowledgeable, and compassionate. From beginning to end, I felt in very capable hands with Dawn and Dr. Agha. What an excellent team! If you are considering IG SRT to treat your skin cancer you won’t find a better Radiation Tech than Dawn.
Lawyer Barbie1 reviewTotal number of Google reviews Lawyer has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr Agha is a Godsend! From the moment I met her I felt peace and knew I was in great hands. She is a rare combo of brilliance, excellence, confidence with compassion, warmth and kindness. And on top of that she is very knowledgeable with over 25 years experience (and is an award winning doctor). You can tell she genuinely loves her work and her patients! It is evident in all she does. I am full of gratitude for the exceptional care and outcome I received from her. I highly recommended her, even if you don’t live near her like me—she is 100% worth the travel! Thank you Dr. Agha--you are an amazing doctor and human!
Giovanna SblendorioLocal Guide · 10 reviewsTotal number of Google reviews Giovanna has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI had such a wonderful experience with my dermatologist Dr.Agha and would highly recommend her to anyone looking for a knowledgeable, caring, and thorough provider. She helped me tremendously with clearing up my skin, and I’m so happy with the improvement I’ve seen. I also recently had an allergic reaction that caused a significant rash and irritation, she took the time to properly evaluate it, listen to my concerns, and help me get it under control. I truly felt heard and cared for throughout the process. I’m very grateful for the care I’ve received and the confidence it has given me in my skin. Her staff is beyond polite and professional! I would definitely recommend Dr.Agha to everyone, family and friends!
Mack Reilley4 reviewsTotal number of Google reviews Mack has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe best experience with such kind staff and the right knowledge!! Completely changed my skin! Highly recommend!!
Carly Andros6 reviewsTotal number of Google reviews Carly has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr. Agha and her team are professional and make a trip to the dermatologist an easy experience. I feel confident in their hands that my needs will be taken care of. I had an appointment for skin discoloration and not only did she help me with a cream that brought results, she also checked my freckles/moles and managed to remove a trouble one. Very knowledgeable woman!
Kathy Egner10 reviewsTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr Agha is an amazing Dr. she is caring, knowledgeable, and professional. She listens to my concerns and always remembers me when I am there. I would recommend Dr Agha to anyone! I am so fortunate that she is in my network of Drs. On a side note, her staff is amazing also!
Jacob Zimpfer3 reviewsTotal number of Google reviews Jacob has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleAfter moving to Chicago from a small town in Indiana, my doctor back home recommended Dr. Agha. Even though she’s an hour away from where I live in the city, I’ve happily made the drive for every appointment. If that doesn’t tell you how incredible she is, I don't know what will. She has cared for me and my family with such compassion, and I couldn’t be more grateful. From treating me after a bike accident last year to guiding me through multiple biopsies and surgeries this year, she has always made my care a priority. She is thoughtful, thorough, and truly goes above and beyond for her patients. I can’t recommend Dr. Agha enough!
Rachel Mistretta5 reviewsTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleI would not recommend Dr. Rania Agha for laser hair removal. Although she is very nice she’s overly confident in this procedure. She assured me that my hair would be gone after 6-8 treatments and then after the 11th treatment and the hair still wasn’t gone, she told me I would have to do electrolysis. So after believing her that this would work, a year later, paying over $1000, all she could say is that I would have to try something else that would cost more money. All in all I would not trust her with laser hair removal!
MooljiLocal Guide · 164 reviewsTotal number of Google reviews Moolji has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDr. Agha is sweet, she treats me like a caring loving sister and makes sure I am well taken care of. At the same time she tells me like it is and what will best take care of my skin.
Business details
- Address: 1S210 Summit Ave, Oakbrook Terrace, IL 60181
- Phone: (630) 282-6004
- Website: oakbrookdermatology.com
- Service area: Oak Forest, IL