Experts Reviews · Company report
Summit Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Summit Pest Management

Gladstone, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 329 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Summit Pest Management is better than 93% of cockroach control.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Summit Pest Management is better than 90% of cockroach control.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Summit Pest Management is better than 81% of cockroach control.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Summit Pest Management is better than 99% of cockroach control.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Summit Pest Management is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Summit Pest Management is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Summit Pest Management for 8 kinds of job.

Summit Pest Management for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.42
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$56–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 105
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 42 Google reviews tagged “General pest inspection” · showing 20

Anita11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Once again, Jeff Coy has gone above and beyond to make sure our property is protected from critters and crawlies. This time, he found new areas of vole activity and baited. Living in the country is wonderful except for the pests that take produce and destroy landscape. Thanks, Jeff!!

Reasonable priceHome inspectionRodent exterminationSpider extermination
Bowl11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Brody is a pleasure to work with. He arrived on time, explained the inspection process, answered all questions and is friendly and courteous. He completed the inspection thoroughly and didn’t find any pests, most likely crows on the roof. That’s the best news.

General pest inspection
SamLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Jeff Coy was our service provider. A total professional in communication and care for doing the best job for his customers. He’s a keeper, so keep him happy!

Paid $160–180Reasonable priceSpider exterminationGeneral pest inspection
Brad1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Justin is always a pleasure to work with

Paid $120–140Not sureRodent exterminationSpider exterminationGeneral pest inspection
Deborah6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Justin Holmes is truly an expert at pest/rodent control and, he's a super nice, friendly and honest man. Highly recommended!

Hornet & wasp exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Marilyn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

He was thorough and extremely helpful.

Great priceHome inspectionGeneral pest inspectionGeneral wildlife removal
Juli3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

James saved my sanity!! ANTS in my new house. I can’t thank him enough. He is always patient and thorough. Couldn’t ask for better service!!

Paid $140–160Great priceGeneral pest inspectionBug & insect extermination
jayne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Excellent service and knowledge. Thank you

Rodent exterminationGeneral pest inspection+ Punctuality+ Quality+ Professionalism
StanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

James did an excellent job today at our rental property. He did a thorough inspection above ground and in the crawlspace. I know that's a tough assignment because I've been down there! Then James honestly reported what was and what wasn't needed. I never feel like Summit is adding on unneeded services to jack up…

Reasonable priceGeneral pest inspectionBug & insect exterminationAnt extermination
Steve8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always impressed with Summit's customer service!

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
CynthiaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

James was great as always! Very nice and so helpful. Thanks so much!

Spider exterminationGeneral pest inspectionBug & insect extermination+ Responsiveness+ Quality+ Professionalism
ShannonLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Justin is fantastic! Very thorough and so nice! Summit has been a great pest management company that I have used for years and I highly recommend.

General pest inspectionAnt extermination+ Quality+ Professionalism+ Value
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Jame and Charlie were a pleasure to work with during our inspection. They were both professional and very informative in the process. They took great care to be respectful of our property and to keep everything clean. I would not hesitate to hire Justin and Alex from Summit in the future. We have used Summit for…

General pest inspection
MicheleLocal Guide · 158 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin was great. I would call Summit again for sure. At completion, I felt educated and confident the issue was resolved.

General pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Alex7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They handle business as it should be done. They only give you what you need and nothing else. Justin met me at my house and was incredible, very friendly, straight up, and a good person. I highly recommend Summit!

General pest inspection+ Responsiveness+ Punctuality+ Quality
April2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Charlie was on time and super friendly. He clearly explained the services he was going to perform and was thorough. We feel very comfortable with Charlie as our technician for pest services.

General pest inspection+ Responsiveness+ Punctuality+ Quality
oreguy52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

James Brooks has serviced our house for several years and he’s been outstanding! On time, professional, takes the time to answer any questions, Summit is lucky to have such a dedicated and dependable employee representing them! Thank you James…

Ant exterminationBug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Professionalism
Heather1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Summit Pest does an excellent job. Charlie came out today, and was professional, knowledgeable, and efficient. Would highly recommend!

Ant exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
DebraLocal Guide · 138 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Update 2-20-23: I wasn't home when they came by today. However, Justin had been to my house many times before, and is always thorough. So I wasn't worried. It's so nice to just go about my errands, etc. knowing these guys know what they're doing, and will handle everything whether I'm home or not. Thanks Justin!…

Ant exterminationBug & insect exterminationGeneral pest inspection
Linda9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We had used Summit Pest Management back in 2017 for squirrel removal, so when it sounded like there was an an animal in the fireplace area, we called them again. Justin Holmes came out and determined the problem quickly. We needed to replace a chimney cap, but it isn't one that they install, so he recommended…

General pest inspection+ Responsiveness+ Punctuality+ Quality

Show more general pest inspection reviews (22 more) →

Price

$214+102% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 61%Overpriced 2%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination78$76–$282
General pest inspection42$56–$128
Home inspection34$71–$159
Bug & insect extermination33$61–$133
Ant extermination28$76–$246
General wildlife removal27$195–$426
Spider extermination17$61–$128
Hornet & wasp extermination15$96–$323

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