Experts Reviews · Company report
Summit Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Summit Pest Management

Gladstone, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 329 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Summit Pest Management is better than 93% of cockroach control.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Summit Pest Management is better than 90% of cockroach control.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Summit Pest Management is better than 81% of cockroach control.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Summit Pest Management is better than 99% of cockroach control.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Summit Pest Management is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Summit Pest Management is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Summit Pest Management for 8 kinds of job.

Summit Pest Management for general wildlife removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.27
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.70
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$195–$426
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “General wildlife removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#38 / 42
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.83%

All 27 Google reviews tagged “General wildlife removal” · showing 20

jamesLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Justin is on it doggonit! Got all the squrils out of my crawl space, and is a really nice guy. Summit to the rescue.

Paid $200+Not sureGeneral wildlife removal
Ryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Had some problematical pigeons that I thought were living in my attic. Justin came out and confirmed the problem and entry point right away, and did not charge me anything for that. I followed up with a service to remove the pigeons and seal up the entry points. They worked efficiently and did a thorough job - even…

Paid $200+Reasonable priceGeneral wildlife removal
Jane5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Justin very quickly identified the problem, found the source, and took appropriate action.

General wildlife removal
CHRISTINALocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★

We had squirrels in the attic and it took awhile to get them out of there, much longer than I expected (thus the 4 stars). Through it all, staff was completely up front with what is happening and very responsive to my concerns. They apologized for the time it took to get those critters out and gave me a partial…

Paid $200+Reasonable priceGeneral wildlife removal
Marilyn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

He was thorough and extremely helpful.

Great priceHome inspectionGeneral pest inspectionGeneral wildlife removal
Kris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brody went out of his way to clean up our house after covering the vents and left everything looking spotless. He was terrific!

Paid $200+OverpricedGeneral wildlife removal
Leslie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I called, Summit sent Brody the next day. He had a very undesirable job at hand (deceased bunny under house), but he was thorough, expedient and had a great attitude.

General wildlife removal
Hope8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

A skunk went under my deck and sprayed my house. It was a horrible experience! I called Summit Pest Control and they came out, set traps, and quickly caught the skunk. Fortunately, they continued to leave the traps out and caught 3 more skunks before my nightmare was finally over! Justin and the other staff who…

Paid $200+Reasonable priceGeneral wildlife removal
JamesLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Excellent communication and explanation of the process. Great job Brody!

General wildlife removal
Erin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jeff was great and took care of the nest in my yard quickly! Thank you! And being able to talk and text with Rebecca was so easy. Couldn’t believe they could come out to my house the next morning!

Great priceGeneral wildlife removal
Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thank goodness they have employees that work on the weekend. Three of our calls have been on a Sunday.

General wildlife removal+ Professionalism
kat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Justin was knowledgeable and professional. He quoted what seems like a highly reasonable price for the work he’s going to do. And a 10 year guarantee! Very happy so far with the service.

General wildlife removal+ Responsiveness+ Punctuality+ Quality
Susan1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Charlie, you are the greatest!

General wildlife removalService not listed+ Responsiveness+ Punctuality+ Quality
JenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

James at the Summit team is thorough, responsive, knowledgeable and immensely helpful to remove the wildlife tryna live rent free in the attic.Justin at the Summit team was equally responsive, knowledgeable and helpful- great team and service.

General wildlife removal+ Responsiveness+ Quality+ Professionalism
Dan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We use Summit for for regular maintenance of unwanted critters as well as "special" projects when Raccoons and squirrels decide to move in. Have always been please with their performance.

General pest inspectionRodent exterminationGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
TonyLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Horrible customer service and failure to even discuss a resolution. Never again

General wildlife removal− Responsiveness− Quality
Chuck7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We are really happy with your company and Justin's work. After attempts by other companies we are finally rid of the squirrels in our attic. Thanks!

Home inspectionGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
Jill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They are quick to respond and get the job done, would hire again!

General wildlife removal+ Responsiveness
Michele3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always stellar service from Summit! They’ve been coming to my country property for the last three years and I couldn’t be happier. Super cool guys and not a mouse in my rear view!

General wildlife removal
GaryLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

James came to our home during the stated time window and was totally professional and showed concern for our problem. Summit Pest Management was the only firm out of 6 we called that would even agree to call us back or come out and look at our issue -- which was a dead skunk under our back deck, up against the…

General wildlife removalService not listed+ Responsiveness+ Punctuality+ Quality

Show more general wildlife removal reviews (7 more) →

Price

$214+102% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 61%Overpriced 2%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination78$76–$282
General pest inspection42$56–$128
Home inspection34$71–$159
Bug & insect extermination33$61–$133
Ant extermination28$76–$246
General wildlife removal27$195–$426
Spider extermination17$61–$128
Hornet & wasp extermination15$96–$323

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