Experts Reviews · Company report
Summit Pest Management logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORE

Summit Pest Management

Gladstone, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 329 Google reviews

Report card

Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Summit Pest Management is better than 93% of cockroach control.A
93
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Summit Pest Management is better than 90% of cockroach control.A
90
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Summit Pest Management is better than 81% of cockroach control.A
81
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Summit Pest Management is better than 99% of cockroach control.A
99
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Summit Pest Management is better than 100% of cockroach control.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Summit Pest Management is better than 100% of cockroach control.A
100

Reviews for your job

Customers hired Summit Pest Management for 8 kinds of job.

Summit Pest Management for home inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.88
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$159
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Home inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#63 / 91
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 34 Google reviews tagged “Home inspection”

W13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

Jeff is great. We just did a whole house plumbing repipe with new entrance into the crawl space from the street/city meter. Given that change and it being Fall, I asked Jeff to do a crawl space check for any activity, issues with the new water line entrance, etc. Really appreciate him taking the extra time to…

Paid $160–180Reasonable priceHome inspection
Joanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Justine is very professional and personable...he is focused and communicates clearly about issues and his plan to solve the problem at hand. Your office staff provides excellent service as well. Thank you

Home inspectionRodent extermination+ Responsiveness+ Punctuality+ Quality
Anita11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Once again, Jeff Coy has gone above and beyond to make sure our property is protected from critters and crawlies. This time, he found new areas of vole activity and baited. Living in the country is wonderful except for the pests that take produce and destroy landscape. Thanks, Jeff!!

Reasonable priceHome inspectionRodent exterminationSpider extermination
Marilyn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

He was thorough and extremely helpful.

Great priceHome inspectionGeneral pest inspectionGeneral wildlife removal
Nilgun4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Summit Pest Management has been responsive, punctual, respectful of my requests regarding my property, and incredibly thorough. It is rare to find a company where everyone from the front office to the field technicians is completely aligned on delivering top-notch customer service. They have resolved my issue and…

Paid $200+Reasonable priceHome inspectionRodent extermination
Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brody was very kind, explained what he was going to do, was great with my dog. Thank you

Home inspection
Paul2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

As always, Brodie did a great job. It's great to have the service performed by the same person that you get to know and trust.

Home inspection
Diane2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Justin was confident, professional and very thorough. Paid such attention to detail. He patched all entries for critters and inspected our attic, insulation and crawl space. We will highly recommend Summit and especially Justin. Job complete and well done. Gives us peace of mind.

Paid $200+Reasonable priceHome inspectionRodent extermination
LynnLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We were very pleased with summit Pest Control's assessment and look forward to them completeing the project.

Reasonable priceHome inspection
MeganLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

We had an excellent experience with Summit Pest Management. The technician was prompt and provided comprehensive feedback to help us move forward with various issues with our home.

Paid $160–180Reasonable priceHome inspection
Ruth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

James Brooks is the most fabulous technician ever!! I had several companies out for estimates and he was by far the most knowledgeable and thorough. He tackled a massive rat infestation in my beloved Portland Craftsman home in SE. He was extremely knowledgeable and fearless about all sorts of pests but especially…

Paid $200+Reasonable priceHome inspectionRodent exterminationBug & insect extermination
LoriLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Summit to the rescue! My mom was already big fan of their work and I confirm her high opinion. My phone call was quickly returned, appointment set for just a couple days later, and most importantly the experience today with their termite expert Justin was stellar. He quickly and thoroughly assessed the issue, took…

Great priceHome inspection
Liz13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I'm always grateful for Brody's kind attention. He always goes above and beyond!

Home inspection
Dara10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Justin and the Summit team were amazing. So knowledgeable and quick to respond. Will absolutely recommend them in the future.

Paid $200+Reasonable priceHome inspectionRodent extermination
DebraLocal Guide · 134 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Update 9/9/25: Justin was great, which is no surprise since he always is! My regular tech Charlie was working elsewhere today. Justin was our regular tech before Charlie joined the team, so has been here many times, always greets me with a smile and definitely knows his stuff. He always checks in with me before…

Paid $120–140Reasonable priceHome inspectionHornet & wasp extermination
Judy6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very friendly and helpful. Took time to explain procedure. Comes out in a timely manner. All the men are top notch, James has been exceptionally concerned about our property and Jasmin in the office is also great at her job. Can't ask for better service. ..James came back to make sure the work done to repair the…

Home inspection+ Responsiveness+ Punctuality+ Quality
Steve8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always impressed with Summit's customer service!

Home inspectionHornet & wasp exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Linda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★

Crowing about honesty and a five year guarantee on your website doesn’t make it so. Less than a month after paying $625 and entrances that were supposedly repaired I heard sounds of animals in my attic. I was informed I would owe yet another $150 for another inspection and more yet again for repairs. The attitude…

Home inspectionRodent extermination− Responsiveness− Quality
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

James was very professional and thorough in his inspection!

Home inspection+ Punctuality+ Quality+ Professionalism
WesLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Summit has become my trusted solution for pest control. They efficiently resolved my carpenter ant problem and their quarterly maintenance is reasonably priced. No hassle, no complicated contracts. Definitely recommended!

Bug & insect exterminationHome inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Justin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Charlie is an excellent technician and always goes the extra mile. Extremely happy he is with the team.

Ant exterminationBug & insect exterminationHome inspection+ Responsiveness+ Punctuality+ Quality
Chuck7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

We are really happy with your company and Justin's work. After attempts by other companies we are finally rid of the squirrels in our attic. Thanks!

Home inspectionGeneral wildlife removal+ Responsiveness+ Punctuality+ Quality
mikeLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great customer service

Home inspectionRodent extermination+ Quality+ Professionalism+ Value
Kay4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Today was the initial visit and inspection by Technician Justin Holmes from Summit Pest Management; to evaluate the rodent and wildlife inhabitants in and around my home and property. After vetting other Pest/wildlife removal companies, I found Summit Pest Management the most in line with with my ecological values…

Home inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Dzung1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Paid $180–200Home inspection
Dzung3 months ago★★★★★

Rating only, no written review.

Paid $180–200Not sureHome inspection
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Rating only, no written review.

Paid $200+Reasonable priceHome inspectionRodent extermination
Marya year ago★★★★★

Rating only, no written review.

Home inspectionRodent extermination
Rheea year ago★★★★★

Rating only, no written review.

Not sureHome inspectionAnt extermination
Charlotte1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Home inspectionRodent extermination
Clifford8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationHome inspection+ Punctuality+ Professionalism+ Value
BruceLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Home inspection+ Responsiveness+ Punctuality+ Professionalism
AndreaEdited 4 years ago★★★★★

Rating only, no written review.

Home inspection+ Responsiveness+ Punctuality+ Quality
Patricia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Home inspection+ Responsiveness+ Punctuality+ Quality

Price

$214+102% vs typical cockroach control

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 61%Overpriced 2%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Rodent extermination78$76–$282
General pest inspection42$56–$128
Home inspection34$71–$159
Bug & insect extermination33$61–$133
Ant extermination28$76–$246
General wildlife removal27$195–$426
Spider extermination17$61–$128
Hornet & wasp extermination15$96–$323

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