How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%93+50.7Reliability 24%90+21.8Value 14%99+14Replies to reviews 7%100+7.1Craft & service penalty81−1.9Experts Score= 92Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.92SCORESummit Pest Management
Gladstone, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #72Position by Experts Score among all companies we track in this category. of 113 cockroach control · 4.9★ from 329 Google reviews
Report card
Percentile vs other cockroach control (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: craft & service.
Reviews for your job
Customers hired Summit Pest Management for 8 kinds of job.
Summit Pest Management for rodent extermination
Clear ✕All 78 Google reviews tagged “Rodent extermination”
Justine is very professional and personable...he is focused and communicates clearly about issues and his plan to solve the problem at hand. Your office staff provides excellent service as well. Thank you
Once again, Jeff Coy has gone above and beyond to make sure our property is protected from critters and crawlies. This time, he found new areas of vole activity and baited. Living in the country is wonderful except for the pests that take produce and destroy landscape. Thanks, Jeff!!
Summit did a great job with the rodent infestation on our horse farm. Justin explained your process in detail and followed through with the process. Thants!
Brody was very friendly, knowledgeable & explained what & how he was going to do. He answered all of our questions.
Justin is always a pleasure to work with
Summit Pest Management has been responsive, punctual, respectful of my requests regarding my property, and incredibly thorough. It is rare to find a company where everyone from the front office to the field technicians is completely aligned on delivering top-notch customer service. They have resolved my issue and…
Justin was confident, professional and very thorough. Paid such attention to detail. He patched all entries for critters and inspected our attic, insulation and crawl space. We will highly recommend Summit and especially Justin. Job complete and well done. Gives us peace of mind.
Excellent service and knowledge. Thank you
James Brooks is the most fabulous technician ever!! I had several companies out for estimates and he was by far the most knowledgeable and thorough. He tackled a massive rat infestation in my beloved Portland Craftsman home in SE. He was extremely knowledgeable and fearless about all sorts of pests but especially…
Brody was great! Summitt Pest is always willing to go the extra mile! I have been a customer for many years and I recommend them to all my friends!
Summit has been the only company I trust with pest management duties around my house. Whenever an uninvited guest (or guests) decide to drop by, Summit is always quick to respond and all the technicians (Justin is the latest) are always personable and give great explanations as to why the critters are showing up…
Justin and the Summit team were amazing. So knowledgeable and quick to respond. Will absolutely recommend them in the future.
Charlie is awesome! He did a lot of work to find and fix the problems in the basement storage area. Last few visits show that they fixed the problems. Big thanks...
Very sociable. Helped me understand how squirrels found battery a great place to build their nest.
Only Company we would ever use! Professional, Prompt and so friendly. The best out there - thank you again for being here when you said you would be here and taking care of us!
Charlie is amazing - so friendly and thorough. We are very happy.
The technician checked with me before starting his service. He asked me if I had any questions and clarified what he was going to do on this visit. He was polite and courteous and went about his job in an efficient manner.
Always impressed with Summit's customer service!
New customer. Justin the technician was helpful and knowledgeable. He surveyed our property in detail and gave us his recommendations.
Justin came over to help with a rat problem we recently started experiencing in our ceiling and crawlspace. He was very polite, patient, thorough in his assessment, and informative about rodent issues in this area. Justin quickly identified a plan to help address our existing issue and how to prevent future rat…
Crowing about honesty and a five year guarantee on your website doesn’t make it so. Less than a month after paying $625 and entrances that were supposedly repaired I heard sounds of animals in my attic. I was informed I would owe yet another $150 for another inspection and more yet again for repairs. The attitude…
I've used this company for pest control for many years and they have been EXCELLENT to deal with. If I have problems outside of my quarterly visit, they are so easy to work with in having them do a repeat treatment. Recently they addressed some ground bees and did a great job. Plus their technicians are professional and friendly.
James provided exceptional service! I highly recommend him as a compassionate and thorough technician. If I could give him 10 stars, I would!
Excellent service, knowledgeable friendly technicians, highly recommended. (8/21/23 addition) James went above and beyond (and below) working to resolve our mouse problem. Great professional and personable service as usual. Thank you James!
Justin was on time, very professional, and explained everything well. He is very knowledgeable and we enjoy working with him
This should be the first number you call. The response was prompt and professional. Justin is friendly and had great information for us. We will recommend Summit to friends and neighbors.
We surprised a rat in the garage, and Summit responded to our email inquiry with a prompt call back. We were quickly scheduled, and Justin came out for an inspection and assessment, and found evidence rats were getting into our crawl space. He was experienced, very knowledgeable and put us at ease. We chose them…
James was VERY professional (almost to the point of being boring, JUST JOKIN’!) He’s very amiable and knowledgeable about his job. All expectations were met.
Great service, informative, always on time, and sometimes even early!
James Brooks has serviced our house for several years and he’s been outstanding! On time, professional, takes the time to answer any questions, Summit is lucky to have such a dedicated and dependable employee representing them! Thank you James…
Friendly, professional, answered our questions and removed the skunks promptly.
Update 2-20-23: I wasn't home when they came by today. However, Justin had been to my house many times before, and is always thorough. So I wasn't worried. It's so nice to just go about my errands, etc. knowing these guys know what they're doing, and will handle everything whether I'm home or not. Thanks Justin!…
Our tech Justin was awesome and very knowledgeable, and professional. I also referred this company to other people.
Justin was a complete professional and eliminated my rat problem very quickly. I couldn’t ask for more!
Justin was the best! We had a rat and then mouse infestation in our basement crawl space. Justin was very thorough, explained things as he went along, pleasant and professional. The nature of the problem ended up his having to come back multiple times until the problem was solved. Would recommend him and Summit for any pest issue you may have.
The Service person, James, always does an excellent job. He is very professional, knowledgeable, and always pleasant.
We use Summit for for regular maintenance of unwanted critters as well as "special" projects when Raccoons and squirrels decide to move in. Have always been please with their performance.
Very responsive, knowledgeable and thorough. Friendly customer service from the front office to the service providers.
Justin and the whole team at Summit Pest Management has been great to work with! Can definitely tell he's an expert and brings a lot of experience to the table. Have appreciated the service and help!
Justin was pleasant and professional. Took time to explain everything he found and the fixes he applied. Highly recommend him!
If you want to hire a truly professional company, go with Summit. From the office staff to the technicians, these guys are completely professional: knowledgeable, responsive, courteous, upfront about costs, informative about what the job entails and why. Justin is the epitome of all of the above and was a pleasure to work with.
Charlie is an excellent technician and always goes the extra mile. Extremely happy he is with the team.
I have been using Summit Pest Management for many years now. The technicians have all been friendly and show up on time with a smile on their face. Highly recommend.
Justin is very knowledgable about dealing with raccoons (and skunks).
Excellent service with a SMILE! How refreshing. Tech was very efficient and non-intrusive. He got right to work and took care of business. Our pest issues have been nonexistent since we began using Summitt. Highly recommend!! Thanks Summitt
Outstanding service. We were very pleased with how Justin took care of our problem. We have lived in this home for over 22 years and have never seen a mouse until yesterday. Justin inspected our home, took care of the problem and fully explained how it probably got in and put us at ease.
Great customer service
Justin did a great job of managing an unpleasant situation. Rats had gotten inside a vehicle of ours, and left quite a mess. He did a super job of taking care of the problem, and lightened the unpleasantness of this whole thing, with humor and his vast knowledge of the subject. I will not hesitate to hire this company again!
Justin was right on time and did a thorough inspection. Very professional and took the time to answer all my questions as well as explaining the process. He is a great guy, comes across very genuine. I would highly recommend him as well as the company. Great work!!
We’ve used Summit for a long time. They serviced the condo we used to live at and now our small farm. We’ve lost so much due to Norwegian rats and mice during the time we didn’t use them. We tried to only use them as needed but nothing we use worked anywhere near as well as their products. We now have them here on a…
Justin is such a great guy. He’s so polite and figured out the issue right away. I glad I dealt with Justin through the entire process of getting rid of the squirrels in my crawl space. This is the 2nd time I have used Summit Pest and was equally happy this time as I was the last time
Awesome processional people. They explained the steps needed and what to expect. They also gave me advice and material to an unrelated problem.
James Brooks had done an excellent job for many years coming to our house. Can't compliment James enough for his professionalism.
Justin was very thorough and informative. Really appreciate the service. Matt is very good as well. Great employees!
Great service. The technician, James, was on time and thorough. He explained what he saw and how to treat the problem. Very professional.
Excellent service regardless of the need. Very happy with the company and have been with them for more than 7 years
Our technician James arrived promptly, is super courteous, explained everything thouroughly and is solving our rodent issue. He's just a nice guy and does great work. Would highly recommend without reservation.
Justin provided excellent service and dealt with our rodent problem in a cost-effective manner. Highly recommended.
Matt, the technician, did a thorough inspection, explained the removal approach and solved the squirrel problem! Office staff was pleasant and responsive, too. Billing system is easy and efficient.
Very quickly and accurately diagnosed problem, which previous pest control person had failed to do. Identified where squirrels were entering, trapped and removed squirrels. Recommended solution (a roof repair service that they do not provide). Clear pricing, very responsive, focused on solving the problem quickly as…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Rodent extermination | 78 | $76–$282 |
| General pest inspection | 42 | $56–$128 |
| Home inspection | 34 | $71–$159 |
| Bug & insect extermination | 33 | $61–$133 |
| Ant extermination | 28 | $76–$246 |
| General wildlife removal | 27 | $195–$426 |
| Spider extermination | 17 | $61–$128 |
| Hornet & wasp extermination | 15 | $96–$323 |
