Experts Reviews · Company report
Sun Auto Tire & Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%61+14.8Value 14%92+13Replies to reviews 7%74+5.2Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Sun Auto Tire & Service

High Point, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 96 tire repair shops · 4.7★ from 856 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sun Auto Tire & Service is better than 70% of tire repair shops.B
70
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sun Auto Tire & Service is better than 61% of tire repair shops.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sun Auto Tire & Service is better than 100% of tire repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sun Auto Tire & Service is better than 92% of tire repair shops.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sun Auto Tire & Service is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sun Auto Tire & Service is better than 74% of tire repair shops.B
74

Reviews for your job

Customers hired Sun Auto Tire & Service for 8 kinds of job.

Sun Auto Tire & Service for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.85
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 46
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 34 Google reviews tagged “Brakes” · showing 20

robertLocal Guide · 275 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

These guys do the best work - they are quick - and on time - this garage is the best in town -- I would recommend them anytime !!

General repairsSteering & suspension repairWheel alignment
Rachel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★

I had been using Tire Max for years and have always gotten great service. Now that it has changed to Sun Auto it defiantly isn't the same business nor service. I had made an appointment for 10 am to have my brakes looked at due to a squealing sound. When I showed up a little before 10am I was told it would be at…

Not sureBrakes
June1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Joey was jovial and a pleasure to speak too. Very informative with a potential issue with my car.

Great priceGeneral repairs & maintenanceAuto tire replacementBrakes
StephanieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This is my 3rd visit to Sun Auto. I've had an inspection, oil changes, ball joints, and now brakes. Im always greeted pleasantly, kept informed, told about all the deals going on and treated fairly. The prices are decent and they always fit you in quickly. Definitely will be back.

Reasonable priceAir & cabin filter replacementTiresWheel alignment
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This location provides exceptional service. Brad and his crew go up and beyond what you’d expect. Make sure to have them take care of all your car needs

Reasonable priceGeneral repairsBrakes
Jeff3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great guys. Helped with my price as well.

Great priceBrakes
Vince1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Thoroughly checked my older vehicle and cleared all issues to my satisfaction. Also informed me of overall vehicle condition. I would recommend their service to others.

Reasonable priceAuto engine diagnosticGeneral repairsBrakes
LindaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have trusted Sun Auto and Tire (formerly Tire Max) for years for all of my tire, repair and inspection needs (over the life of four successive vehicles). They are trustworthy, and never try to get me to pay for service I don’t need at the time. You can’t go wrong with these guys at Oak Hollow Sun Auto and Tire. Friendly and very helpful.

Great priceTiresAuto engine diagnosticGeneral repairs
shruthi2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Dru provided exceptional customer service and truly went above and beyond to take care of my car’s brakes. Even though I arrived late, he made the effort to stay after hours—almost until 6 p.m.—to ensure everything was completed properly. I really appreciate his dedication, professionalism, and willingness to help. Thank you !

Reasonable priceBrakes
Sean8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Corey and his team provided Great service and attention to detail.

TiresBrakes
Destiny3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

They always take great care of my car!

Reasonable priceBrakesOil change
Terri10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Have used Tire Max for many years! Pleasant staff, prompt attention, excellent car service. A big plus for me is that they don't try to up-sell customers but give honest assessment of any issues!

Not sureGeneral repairsBrakesOil change
Theodore1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Great service..excellent customer service

Reasonable priceBrakes
Jimmy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Great service. Knowledgeable staff answered all my questions

Wheel alignmentBrakesOil change
TiaLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very nice people and very helpful. Brandon kept me in the loop about everything! Prices better then the dealerships as well. Highly recommend! Now on its the only place I'll take my car.

Brakes
DoowopLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Had a front brake job. Took me a little earlier than my appointment. And was finished earlier than I anticipated. Great work as always. Jennifer was most helpful in explaining and setting up the appointments. The day before I had their special oil change and tire rotation. They’re my go to repair shop.

BrakesOil changeTire rotations
Juli2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast and efficient

BatteryBrakes
Anastasia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very helpful and timely

BrakesOil change
GregLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have used this place for over 20 years. I remember when it opened! Always great service and they have always guaranteed their work. The most important part is they only sell you what you need and never try to up sell. Even with the ownership change, they still provide the same service.

Brakes
Cindy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I’ve never been to a car repair business where everyone working there is extremely friendly and appears to be trustworthy. We moved to High Point in April 2022 and have already taken three of our vehicles here for different issues and have been extremely satisfied each time. We will continue to bring our cars here…

BrakesGeneral repairs & maintenanceTires

Show more brakes reviews (14 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 52%Overpriced 5%Not sure 4%

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