Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Sun Auto Tire & Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%61+14.8Value 14%92+13Replies to reviews 7%74+5.2Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Sun Auto Tire & Service

High Point, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 96 tire repair shops · 4.7★ from 856 Google reviews

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Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sun Auto Tire & Service is better than 70% of tire repair shops.B
70
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sun Auto Tire & Service is better than 61% of tire repair shops.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sun Auto Tire & Service is better than 100% of tire repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sun Auto Tire & Service is better than 92% of tire repair shops.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sun Auto Tire & Service is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sun Auto Tire & Service is better than 74% of tire repair shops.B
74

Reviews for your job

Customers hired Sun Auto Tire & Service for 8 kinds of job.

Sun Auto Tire & Service for general repairs

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.15
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “General repairs”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 21
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 15 Google reviews tagged “General repairs”

Natalie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I dropped my car off for an inspection this morning. I had a great experience. The service was great and fast.

Reasonable priceGeneral repairs
Latonia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Tire Max does an awesome job. I've never had any issues with Sun Auto &Service. You guys does an amazing job.

Reasonable priceGeneral repairsTiresAir conditioning
robertLocal Guide · 275 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

These guys do the best work - they are quick - and on time - this garage is the best in town -- I would recommend them anytime !!

General repairsSteering & suspension repairWheel alignment
christina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Would recommend

Reasonable priceAuto engine diagnosticGeneral repairsService not listed
Elizabeth7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Super helpful, affordable, friendly service. They diagnosed the problem and gave me solid advice on the repairs. They didn’t try to rip me off. They explained exactly what the problem was and helped fix it.

Great priceGeneral repairs
Ànjanette4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They installed a part on my car in no time and the price was surprising low.

Great priceGeneral repairs
Steve6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

This location provides exceptional service. Brad and his crew go up and beyond what you’d expect. Make sure to have them take care of all your car needs

Reasonable priceGeneral repairsBrakes
TyriqLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

TireMax (Sun Auto) has been my go to for years. Between Cody who I’ve been following from shop to shop, to Dru who has been a great contact currently, nothing is better than here. They’ll tell you what’s wrong, and provide quality service for what you pay for. No up selling. No hassle. 10/10 would recommend.

Reasonable priceAir & cabin filter replacementTiresGeneral repairs
Vince1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Thoroughly checked my older vehicle and cleared all issues to my satisfaction. Also informed me of overall vehicle condition. I would recommend their service to others.

Reasonable priceAuto engine diagnosticGeneral repairsBrakes
LindaLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I have trusted Sun Auto and Tire (formerly Tire Max) for years for all of my tire, repair and inspection needs (over the life of four successive vehicles). They are trustworthy, and never try to get me to pay for service I don’t need at the time. You can’t go wrong with these guys at Oak Hollow Sun Auto and Tire. Friendly and very helpful.

Great priceTiresAuto engine diagnosticGeneral repairs
Terri10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Have used Tire Max for many years! Pleasant staff, prompt attention, excellent car service. A big plus for me is that they don't try to up-sell customers but give honest assessment of any issues!

Not sureGeneral repairsBrakesOil change
Candy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I called the place for my mom to get her car fixed, the guy who helped us was so nice, we will definitely come back in the future

Reasonable priceGeneral repairs
Jason1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Rating only, no written review.

Reasonable priceGeneral repairs
GregEdited 4 months ago★★★★★

Rating only, no written review.

Great priceGeneral repairsOil change
Denise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Reasonable priceGeneral repairs

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 52%Overpriced 5%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Oil change126—
Tires102—
Wheel alignment63—
Vehicle Inspection57—
General repairs & maintenance41—
Brakes34—
Air & cabin filter replacement25—
Auto tire replacement22—

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