Analyzing 9,108,2729.1M ReviewsFor 25,80125.8K Experts

Experts Reviews · Company report
Sun Auto Tire & Service logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%61+14.8Value 14%92+13Replies to reviews 7%74+5.2Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Sun Auto Tire & Service

High Point, NC · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #74Position by Experts Score among all companies we track in this category. of 96 tire repair shops · 4.7★ from 856 Google reviews

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Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Sun Auto Tire & Service is better than 70% of tire repair shops.B
70
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Sun Auto Tire & Service is better than 61% of tire repair shops.B
61
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Sun Auto Tire & Service is better than 100% of tire repair shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Sun Auto Tire & Service is better than 92% of tire repair shops.A
92
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Sun Auto Tire & Service is better than 100% of tire repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Sun Auto Tire & Service is better than 74% of tire repair shops.B
74

Reviews for your job

Customers hired Sun Auto Tire & Service for 8 kinds of job.

Sun Auto Tire & Service for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.127
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.82
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#24 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 127 Google reviews tagged “Oil change” · showing 20

CarmellaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 hours ago★★★★★

It was great!!!!👍, but it ALWAYS IS. I've NEVER HAD ANY Disappointing, Bad or Unhappy Experiences with them. They are The ONLY ONES That I Go To. Keep up the Good Work and Continue Making Your Customers Happy 😊 😃. Thanks!!!

Reasonable priceAir & cabin filter replacementOil change
Kathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 days ago★★★★★

Everyone was polite, considerate, knowledgeable, and helpful.

Reasonable priceAir & cabin filter replacementTiresAuto engine diagnostic
KierstonLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★

Since changing ownership, this location has unfortunately gone downhill and is no longer somewhere we trust with our vehicles. We experienced oil leaks on two separate cars because the oil filters were not tightened properly. After they checked an air filter on another visit, the housing was not reinstalled…

OverpricedOil change
Sharon4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★

Making an appt for oil change & tire rotation was easy & timely.

Reasonable priceOil changeTire rotations
MariaLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Very friendly. Got me in last min with very little wait time. :) Always excellent service. The guys up there are always so friendly & helpful!

Reasonable priceOil change
Michael11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Cody and his team are the best. I wouldn't go anywhere else.

Oil change
Bob11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very good service . Josh checked us in and explained the details on main't and other recommended services on both our cars that are due based on mileage . . Good mechanics , been with Tire Max / Sun Auto 4 years , I always feel like the services are done accurately . Haven't met any mechanics , next time I will thank them . Sincerely Bob and Mollie

Reasonable priceCarburetor cleaningAir & cabin filter replacementGeneral repairs & maintenance
Cesli10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The Sun Auto team was fantastic. Everyone was very pleasant and helpful. You don't often find workers in an auto shop who greet you and smile and make you feel welcomed. They provided a detailed diagnostic review which helped me to make an informed decision. Thank you!

Oil change
Scott2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Good service. Got out faster than time quoted. Definitely be back.

Reasonable priceAuto windshield repairVehicle InspectionOil change
robertLocal Guide · 275 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

These guys do the best work - they are quick - and on time - this garage is the best in town -- I would recommend them anytime !!

General repairsSteering & suspension repairWheel alignment
Connie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

On time and done quicker than expected. Friendly and phone plus text communication.

Reasonable priceAir conditioningOil change
Joseph2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★

It was fast and done properly.,One hour and forty five minutes for a oil change and rotation of tires done properly

OverpricedOil change
Vasyl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Amazing fast and affordable!

Great priceOil change
StephanieLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

This is my 3rd visit to Sun Auto. I've had an inspection, oil changes, ball joints, and now brakes. Im always greeted pleasantly, kept informed, told about all the deals going on and treated fairly. The prices are decent and they always fit you in quickly. Definitely will be back.

Reasonable priceAir & cabin filter replacementTiresWheel alignment
Tara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great communication and fantastic service!

Great priceAir & cabin filter replacementTiresWheel alignment
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Wonderful service, nice friendly clerks

Reasonable priceAir & cabin filter replacementWheel alignmentOil change
Wendy12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Very nice people, clean environment, great work

Reasonable priceTiresOil change
Kirsti11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

quick and super friendly!

Oil change
Kari1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

TireMax is excellent! I trust and have trusted them for nearly two decades with about all my car needs. They are professional and friendly people. I highly recommend TireMax for any of your automotive needs.

Reasonable priceAuto maintenance
ReggieLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The service was very direct, upfront and prompt. Thorough too. Good trustworthy people running this establishment.

Reasonable priceAir conditioningOil change

Show more oil change reviews (107 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 52%Overpriced 5%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Oil change126—
Tires102—
Wheel alignment63—
Vehicle Inspection57—
General repairs & maintenance41—
Brakes34—
Air & cabin filter replacement25—
Auto tire replacement22—

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