How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%73+39.8Reliability 24%67+16.2Value 14%86+12.2Replies to reviews 7%45+3.2Craft & service penalty93−0.7Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORESun Automotive
Eugene, OR · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #73Position by Experts Score among all companies we track in this category. of 89 towing services · 4.7★ from 379 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.
Reviews for your job
Customers hired Sun Automotive for 8 kinds of job.
Sun Automotive for oil change
Clear ✕All 43 Google reviews tagged “Oil change” · showing 40
I have lived in a variety of states which means over the years I have had a lot of mechanics work on my cars (some beaters, some fancy). All of the mechanics were competent. But, Sun Automotive is by far my favorite. They are honest and they do good work in a timely fashion. I have used them for the last 20…
Incredibly kind and transparent. Been coming to Sun Auto for years and will definitely coming back when it’s time for my next service.
Last week we returned to the CAMPUS SUN AUTO as we have for 3 decades with both our current cars, a 2006 Ford Focus and a 2017 Ford Focus. Lane guided us through a number of services and repairs including going to bat for us with a third party to have them replace a faulty battery and get us an extended warranty at…
Very friendly & professional service. Highly recommend Sun Automotive as they are efficient and got the job done quickly.
They're kind, thorough and do a great job. They're timely, offer great service, good prices and great knowledgeable people. I always enjoy going there because they’re so welcoming and friendly.
Trustworthy. Clarity about work performed, time and helpful. Beyond expectations.
Friendly, punctual and stand behind their work. Give estimates of cost and various options prior to work. Highly recommended
Layne was awesome!
The easiest, and best service I've gotten in years. Didn't have an appointment, and they were able to get me in and out quickly.
Excellent experience throughout the entire process. Layne was extremely helpful, taking the time to explain what was needed for my repair and talking through a hierarchy of work that was needed. Service was timely, and the courtesy shuttle made getting to/from work easy. Great service all around! Stoked to have a…
I received very good and courteous service at Sun automotive.Layne kept me informed of what was going on and they delivered my car more quickly than I expected. I highly recommend this shop.
I enjoy taking my car here I am a repeat customer. They always take great care of my car and I love how detailed, they are in the report and how they don’t push things on me that I don’t need I also like how they give me a ride home and back to get my car it’s really convenient they are super helpful and Great customer service
I would give 6 stars if I could. We are on a cross country drive and we’re having serious brake issues. Serious enough to need assistance immediately. Sun Automotive (specifically Layne) went above and beyond to squeeze us in their schedule and could not have been more understanding and helpful. We were turned away…
I have found them to be very professional, honest, and accommodating. They do quality work! I would highly recommend Sun Automotive!
Very Good on all levels... communication, fixing the issue, clean. Thank you
Great communication They came highly recommend and now I know why
Great communication! We are 110 miles away with our son located in college quite near Sun Automotive-Campus in Eugene, OR. Josh was thorough in explaining what needed to be done for safety & shared what might be able to wait-but, reminded us that we shouldn’t wait for long!
Communicative, fast, kind, and transparent about pricing. Got my car back within 24 hours for a lot of fix ups. I’m not to good with cars so they kept me in the loop and ran everything by me.
Cooling systems flush and replace
The people at Sun Automotive are very helpful and pleasant to work with. They work efficiently and are very knowledgeable. Jesse is kind and helps customers make the best decision based on the car’s needs, timing, and finances. A great experience overall!
Sun Automotive is my go to garage in Eugene. Thorough inspections, great work quality, reasonable and transparent pricing on repairs. Jesse is awesome to work with...it's great to have a repair shop you can trust and rely on like Sun. I highly recommend them!
Great work as always. Brian and his team will take care your car.
Friendly staff. Great service.
This mechanic is always busy, I live down the street from them. I took my car to them for service and had air-filters , and oil changed, tires rotated. Fast, friendly service!
Flush and add new coolent.
Friendly dependable service
The man at the front desk was very helpful explaining everything and the whole process went so smoothly, but he wasn't wearing a mask. It's all I could focus on because their entry way is so small. It just seems irresponsible and unprofessional after 8 months of this.
Absolutely wonderful! Repairs are quality and done in a timely manner, and Brian provides excellent customer service with detailed explanations and recommendations. Very high quality work, trustworthy folks, and the best customer service I’ve ever had. I won’t take my vehicle anywhere else. Highly recommend.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 43 | — |
| Vehicle maintenance | 28 | — |
| Auto engine diagnostic | 26 | — |
| Air & cabin filter replacement | 21 | — |
| Electrical repair | 17 | — |
| Brake service & repair | 15 | — |
| Transmission | 15 | — |
| Engine repair | 14 | — |
